C
CRAWFORD & CO
CRD-BCIK 0000025475NYSEAcceleratedInsurance Agents, Brokers & ServiceGeorgiaFY ends Dec 31
Period
FY 2025
Revenue
$1.31B
Net Income
$19.63M
Total Assets
$764.30M
Equity
$173.09M
Shares Out
—
Op. Cash Flow
$101.85M
Business
CRAWFORD & CO is an independent provider of claims management and outsourcing solutions for insurance carriers, brokers and corporate clients. It offers claims management and adjusting, third‑party administration, medical management, legal services, technology solutions, contractor-managed repair, catastrophe response, subrogation and related risk‑management services. The company operates through four reporting segments: North America Loss Adjusting, International Operations, Broadspire and Platform Solutions. It serves property and casualty, workers’ compensation, disability and consumer markets across more than 70 countries via a global network, field adjusters and outsourced service lines.
Summary from filing dated 2025-03-03
Financials
Consolidated Statement of Income
Year Ended · In millions, except per-share amounts
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Revenues | 1,311 | 1,341 | 1,317 | 1,231 | 1,139 | |
| Cost of services | 944 | 973 | 958 | 925 | 847 | |
| Selling, general, and administrative expenses | 294 | 300 | 287 | 256 | 245 | |
| Corporate interest expense, net of interest income | 15 | 17 | 17 | 10 | 7 | |
| Restructuring and other costs, net | 14 | 0 | 0 | — | — | |
| Total Costs and Expenses | 1,267 | 1,290 | 1,261 | 1,228 | 1,099 | |
| Other Loss | −10 | −10 | −8 | 2 | 3 | |
| Income Before Income Taxes | 35 | 41 | 47 | 5 | 44 | |
| Provision for Income Taxes | 15 | 15 | 17 | 24 | 13 | |
| Net Income | 20 | 27 | 30 | −19 | 31 | |
| Net (Income) Loss Attributable to Noncontrolling Interests | −42,000 | 67,000 | 349,000 | 227,000 | 144,000 | |
| Net Income Attributable to Shareholders of Crawford & Company | 20 | 27 | 31 | −18 | 31 |
Consolidated Balance Sheet
As of · In millions, except per-share amounts
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Cash and cash equivalents | 64 | 55 | 58 | 46 | 53 | |
| Accounts receivable, less allowance for expected credit losses of $7,244 and $8,145, respectively | 116 | 142 | 131 | 141 | 134 | |
| Unbilled revenues, at estimated billable amounts | 127 | 131 | 117 | 126 | 119 | |
| Income taxes receivable | 4 | 5 | 5 | 9 | 5 | |
| Prepaid expenses and other current assets | 41 | 40 | 58 | 29 | 35 | |
| Total Current Assets | 352 | 374 | 369 | 351 | 346 | |
| Net Property and Equipment | 17 | 21 | 23 | 28 | 34 | |
| Operating lease right-of-use assets, net | 66 | 79 | 89 | 93 | 99 | |
| Goodwill | 77 | 76 | 77 | 77 | 117 | |
| Intangible assets arising from business acquisitions, net | 66 | 75 | 82 | 88 | 98 | |
| Capitalized software costs, net | 113 | 112 | 97 | 83 | 76 | |
| Deferred income tax assets | 25 | 25 | 26 | 20 | 21 | |
| Other noncurrent assets | 49 | 42 | 37 | 52 | 62 | |
| Total Other Assets | 395 | 409 | 407 | 412 | 473 | |
| TOTAL ASSETS | 764 | 804 | 799 | 792 | 853 | |
| Short-term borrowings | 39 | 18 | 15 | 27 | 11 | |
| Accounts payable | 40 | 51 | 45 | 51 | 48 | |
| Accrued compensation and related costs | 109 | 101 | 98 | 79 | 96 | |
| Self-insured risks | 19 | 28 | 33 | 13 | 13 | |
| Income taxes payable | 4 | 3 | 6 | 1 | 1 | |
| Operating lease liability | 28 | 25 | 24 | 23 | 25 | |
| Other accrued liabilities | 38 | 38 | 42 | 56 | 77 | |
| Deferred revenues | 34 | 36 | 36 | 29 | 32 | |
| Total Current Liabilities | 310 | 300 | 299 | 279 | 304 | |
| Long-term debt and finance leases, less current installments | 151 | 200 | 194 | 212 | 164 | |
| Deferred revenues | 23 | 24 | 25 | 25 | 24 | |
| Accrued pension liabilities | 18 | 21 | 24 | 26 | 18 | |
| Operating lease liability | 54 | 67 | 78 | 85 | 88 | |
| Other noncurrent liabilities | 38 | 37 | 39 | 42 | 43 | |
| Total Noncurrent Liabilities | 283 | 348 | 360 | 389 | 337 | |
| Additional paid-in capital | 92 | 87 | 83 | 78 | 74 | |
| Retained earnings | 234 | 238 | 229 | 213 | 266 | |
| Accumulated other comprehensive loss | −202 | −217 | −219 | −215 | −180 | |
| Shareholders' Investment Attributable to Shareholders of Crawford & Company | 173 | 157 | 142 | 125 | 212 | |
| Noncontrolling interests | −2 | −2 | −2 | −1 | −568,000 | |
| Total Shareholders' Investment | 171 | 156 | 140 | 123 | 211 | |
| TOTAL LIABILITIES AND SHAREHOLDERS' INVESTMENT | 764 | 804 | 799 | 792 | 853 |
Consolidated Statement of Cash Flows
Year Ended · In millions, except per-share amounts
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Depreciation and amortization | 40 | 36 | 36 | 36 | 40 | |
| Deferred income taxes | −3 | −3 | −12 | 7 | −3 | |
| Stock-based compensation costs | 5 | 6 | 6 | 5 | 8 | |
| Loss on disposal of property and equipment | 3 | 102,000 | 646,000 | −1 | 104,000 | |
| Contingent earnout adjustments | 537,000 | −1 | 4 | 3 | 0 | |
| Accounts receivable, net | 26 | −11 | 12 | −16 | −5 | |
| Unbilled revenues, net | 5 | −14 | 12 | −19 | −10 | |
| Accrued or prepaid income taxes | 1 | −2 | 13 | −7 | −7 | |
| Accounts payable and accrued liabilities | −10 | 7 | −3 | −6 | 13 | |
| Deferred revenues | −3 | −1 | 6 | −397,000 | 4 | |
| Accrued retirement costs | 8 | 8 | 7 | −1 | −15 | |
| Prepaid expenses and other operating activities | 9 | −555,000 | −7 | 10 | 32,000 | |
| Net cash provided by operating activities | 102 | 52 | 104 | 28 | 54 | |
| Acquisitions of property and equipment | −7 | −6 | −5 | −7 | −9 | |
| Capitalization of computer software costs | −32 | −35 | −32 | −28 | −22 | |
| Cash proceeds from disposition of business line | 2 | 0 | 0 | — | — | |
| Proceeds from settlement of life insurance policies | 295,000 | 0 | 0 | — | — | |
| Net cash used in investing activities | −36 | −42 | −37 | −58 | −71 | |
| Cash dividends paid | −14 | −14 | −13 | −12 | −13 | |
| Payments related to shares received for withholding taxes under employee stock-based compensation plans | −2 | −2 | −2 | −704,000 | −1 | |
| Proceeds from shares purchased under employee stock-based compensation plans | 2 | 2 | 2 | 821,000 | 2 | |
| Repurchases of common stock | −11 | −4 | −3 | −27 | −19 | |
| Payments of contingent consideration on acquisitions | −1 | −3 | −7 | −2 | −2 | |
| Increases in short-term and revolving credit facility borrowings | 55 | 70 | 38 | 106 | 113 | |
| Payments on short-term and revolving credit facility borrowings | −84 | −62 | −69 | −39 | −52 | |
| Payments on finance lease obligations | −90,000 | −240,000 | −60,000 | −59,000 | −432,000 | |
| Capitalized loan costs | −2 | 0 | 0 | −7,000 | −2 | |
| Other financing activities | −119,000 | −99,000 | −229,000 | −865,000 | — | |
| Net cash used in financing activities | −58 | −13 | −55 | 26 | 25 | |
| Effects of exchange rate changes on cash and cash equivalents | 198,000 | −326,000 | 386,000 | −3 | 881,000 | |
| Increase (decrease) in Cash, Cash Equivalents, and Restricted Cash | 8 | −3 | 13 | −7 | 9 | |
| Income taxes paid | 17 | 20 | 16 | — | — | |
| Interest paid | 17 | 19 | 19 | — | — |
Filings
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