CRAWFORD & CO
Business
Crawford & Company is the world's largest publicly listed independent provider of claims management and outsourcing solutions to insurance carriers, brokers, and corporations operating in more than 70 countries. The company delivers claims adjusting, third-party administration, medical management, legal services, and technology solutions across property and casualty, workers' compensation, and disability insurance markets. Its business is organized into four reportable segments: North America Loss Adjusting, International Operations, Broadspire, and Platform Solutions, serving clients globally through a network of offices and field adjusters.
Summary from 10-K filed 2026-03-02
Financials
Consolidated Statement of Income
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Revenues | 1,311 | 1,341 | 1,317 | 1,231 | 1,139 | |
| Cost of services | 944 | 973 | 958 | 925 | 847 | |
| Selling, general, and administrative expenses | 294 | 300 | 287 | 256 | 245 | |
| Corporate interest expense, net of interest income | 15 | 17 | 17 | 10 | 7 | |
| Restructuring and other costs, net | 14 | 0 | 0 | — | — | |
| Total Costs and Expenses | 1,267 | 1,290 | 1,261 | 1,228 | 1,099 | |
| Other Loss | −10 | −10 | −8 | 2 | 3 | |
| Income Before Income Taxes | 35 | 41 | 47 | 5 | 44 | |
| Provision for Income Taxes | 15 | 15 | 17 | 24 | 13 | |
| Net Income | 20 | 27 | 30 | −19 | 31 | |
| Net (Income) Loss Attributable to Noncontrolling Interests | −42,000 | 67,000 | 349,000 | 227,000 | 144,000 | |
| Net Income Attributable to Shareholders of Crawford & Company | 20 | 27 | 31 | −18 | 31 |
Consolidated Balance Sheet
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Cash and cash equivalents | 64 | 55 | 58 | 46 | 53 | |
| Accounts receivable, less allowance for expected credit losses of $7,244 and $8,145, respectively | 116 | 142 | 131 | 141 | 134 | |
| Unbilled revenues, at estimated billable amounts | 127 | 131 | 117 | 126 | 119 | |
| Income taxes receivable | 4 | 5 | 5 | 9 | 5 | |
| Prepaid expenses and other current assets | 41 | 40 | 58 | 29 | 35 | |
| Total Current Assets | 352 | 374 | 369 | 351 | 346 | |
| Net Property and Equipment | 17 | 21 | 23 | 28 | 34 | |
| Operating lease right-of-use assets, net | 66 | 79 | 89 | 93 | 99 | |
| Goodwill | 77 | 76 | 77 | 77 | 117 | |
| Intangible assets arising from business acquisitions, net | 66 | 75 | 82 | 88 | 98 | |
| Capitalized software costs, net | 113 | 112 | 97 | 83 | 76 | |
| Deferred income tax assets | 25 | 25 | 26 | 20 | 21 | |
| Other noncurrent assets | 49 | 42 | 37 | 52 | 62 | |
| Total Other Assets | 395 | 409 | 407 | 412 | 473 | |
| TOTAL ASSETS | 764 | 804 | 799 | 792 | 853 | |
| Short-term borrowings | 39 | 18 | 15 | 27 | 11 | |
| Accounts payable | 40 | 51 | 45 | 51 | 48 | |
| Accrued compensation and related costs | 109 | 101 | 98 | 79 | 96 | |
| Self-insured risks | 19 | 28 | 33 | 13 | 13 | |
| Income taxes payable | 4 | 3 | 6 | 1 | 1 | |
| Operating lease liability | 28 | 25 | 24 | 23 | 25 | |
| Other accrued liabilities | 38 | 38 | 42 | 56 | 77 | |
| Deferred revenues | 34 | 36 | 36 | 29 | 32 | |
| Total Current Liabilities | 310 | 300 | 299 | 279 | 304 | |
| Long-term debt and finance leases, less current installments | 151 | 200 | 194 | 212 | 164 | |
| Deferred revenues | 23 | 24 | 25 | 25 | 24 | |
| Accrued pension liabilities | 18 | 21 | 24 | 26 | 18 | |
| Operating lease liability | 54 | 67 | 78 | 85 | 88 | |
| Other noncurrent liabilities | 38 | 37 | 39 | 42 | 43 | |
| Total Noncurrent Liabilities | 283 | 348 | 360 | 389 | 337 | |
| Additional paid-in capital | 92 | 87 | 83 | 78 | 74 | |
| Retained earnings | 234 | 238 | 229 | 213 | 266 | |
| Accumulated other comprehensive loss | −202 | −217 | −219 | −215 | −180 | |
| Shareholders' Investment Attributable to Shareholders of Crawford & Company | 173 | 157 | 142 | 125 | 212 | |
| Noncontrolling interests | −2 | −2 | −2 | −1 | −568,000 | |
| Total Shareholders' Investment | 171 | 156 | 140 | 123 | 211 | |
| TOTAL LIABILITIES AND SHAREHOLDERS' INVESTMENT | 764 | 804 | 799 | 792 | 853 |
Consolidated Statement of Cash Flows
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Depreciation and amortization | 40 | 36 | 36 | 36 | 40 | |
| Deferred income taxes | −3 | −3 | −12 | 7 | −3 | |
| Stock-based compensation costs | 5 | 6 | 6 | 5 | 8 | |
| Loss on disposal of property and equipment | 3 | 102,000 | 646,000 | −1 | 104,000 | |
| Contingent earnout adjustments | 537,000 | −1 | 4 | 3 | 0 | |
| Accounts receivable, net | 26 | −11 | 12 | −16 | −5 | |
| Unbilled revenues, net | 5 | −14 | 12 | −19 | −10 | |
| Accrued or prepaid income taxes | 1 | −2 | 13 | −7 | −7 | |
| Accounts payable and accrued liabilities | −10 | 7 | −3 | −6 | 13 | |
| Deferred revenues | −3 | −1 | 6 | −397,000 | 4 | |
| Accrued retirement costs | 8 | 8 | 7 | −1 | −15 | |
| Prepaid expenses and other operating activities | 9 | −555,000 | −7 | 10 | 32,000 | |
| Net cash provided by operating activities | 102 | 52 | 104 | 28 | 54 | |
| Acquisitions of property and equipment | −7 | −6 | −5 | −7 | −9 | |
| Capitalization of computer software costs | −32 | −35 | −32 | −28 | −22 | |
| Cash proceeds from disposition of business line | 2 | 0 | 0 | — | — | |
| Proceeds from settlement of life insurance policies | 295,000 | 0 | 0 | — | — | |
| Net cash used in investing activities | −36 | −42 | −37 | −58 | −71 | |
| Cash dividends paid | −14 | −14 | −13 | −12 | −13 | |
| Payments related to shares received for withholding taxes under employee stock-based compensation plans | −2 | −2 | −2 | −704,000 | −1 | |
| Proceeds from shares purchased under employee stock-based compensation plans | 2 | 2 | 2 | 821,000 | 2 | |
| Repurchases of common stock | −11 | −4 | −3 | −27 | −19 | |
| Payments of contingent consideration on acquisitions | −1 | −3 | −7 | −2 | −2 | |
| Increases in short-term and revolving credit facility borrowings | 55 | 70 | 38 | 106 | 113 | |
| Payments on short-term and revolving credit facility borrowings | −84 | −62 | −69 | −39 | −52 | |
| Payments on finance lease obligations | −90,000 | −240,000 | −60,000 | −59,000 | −432,000 | |
| Capitalized loan costs | −2 | 0 | 0 | −7,000 | −2 | |
| Other financing activities | −119,000 | −99,000 | −229,000 | −865,000 | — | |
| Net cash used in financing activities | −58 | −13 | −55 | 26 | 25 | |
| Effects of exchange rate changes on cash and cash equivalents | 198,000 | −326,000 | 386,000 | −3 | 881,000 | |
| Increase (decrease) in Cash, Cash Equivalents, and Restricted Cash | 8 | −3 | 13 | −7 | 9 | |
| Income taxes paid | 17 | 20 | 16 | — | — | |
| Interest paid | 17 | 19 | 19 | — | — |
Filings
Material Events
Insiders
Institutional Holders
Frequently asked questions
What is CRAWFORD & CO's CIK number?
CRAWFORD & CO's SEC CIK number is 0000025475 (25475). The CIK (Central Index Key) is the permanent identifier the SEC assigns to every EDGAR filer — unlike a ticker symbol, it never changes.
Where can I find CRAWFORD & CO's SEC filings?
All of CRAWFORD & CO's EDGAR filings — 10-K annual reports, 10-Q quarterly reports, 8-K material events, and insider transactions — are listed on this page, sourced live from SEC EDGAR.
When did CRAWFORD & CO last report earnings?
CRAWFORD & CO (CRD-B) most recently filed an earnings 8-K with the SEC on May 4, 2026, furnishing its results under Item 2.02 (Results of Operations and Financial Condition). The earnings press release is attached to that filing (accession 0001193125-26-204368). This is CRAWFORD & CO's most recent earnings filing of record — not a forecast of its next earnings date.
What is CRAWFORD & CO's most recent earnings 8-K?
CRAWFORD & CO's latest earnings 8-K (Item 2.02) was filed May 4, 2026 under accession 0001193125-26-204368. It carries the quarterly or annual earnings press release — the earliest official, SEC-filed version of the results.
View CRAWFORD & CO's latest earnings 8-K →
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