CSG SYSTEMS INTERNATIONAL INC
Business
CSG SYSTEMS INTERNATIONAL INC is a purpose-driven SaaS platform company that provides customer engagement, revenue management, and monetization solutions for businesses across multiple industries. It offers integrated, cloud-first platforms and modules for revenue management and digital monetization, transformational customer experience orchestration, end-to-end payments, technology innovation, operations, and professional services. Key business solutions include revenue management and digital monetization, customer journey orchestration, payments, R&D-driven platform development, and managed operations/services. CSG serves global customers across telecom, media, retail, healthcare, financial services, government, and other industry verticals through direct account teams and partner channels.
Summary from filing dated 2025-02-20
Financials
Consolidated Statement of Income
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Revenue | 1,223 | 1,197 | 1,169 | 1,090 | 1,046 | |
| Cost of revenue (exclusive of depreciation, shown separately below) | 624 | 614 | 615 | 565 | 543 | |
| Research and development | 162 | 158 | 143 | 138 | 135 | |
| Selling, general and administrative | 281 | 258 | 248 | 238 | 215 | |
| Depreciation | 18 | 22 | 23 | 24 | 25 | |
| Restructuring and reorganization charges | 20 | 13 | 16 | 46 | 5 | |
| Total operating expenses | 1,105 | 1,066 | 1,045 | 1,011 | 922 | |
| Operating income | 119 | 131 | 124 | 79 | 124 | |
| Interest expense | −29 | −30 | −31 | −16 | −15 | |
| Interest income | 5 | 9 | 4 | 877,000 | 365,000 | |
| Loss on debt extinguishment | −453,000 | 0 | 0 | — | — | |
| Other, net | −4 | 3 | −5 | 5 | −6 | |
| Total other | −28 | −19 | −32 | −18 | −23 | |
| Income before income taxes | 91 | 112 | 92 | 61 | 101 | |
| Income tax provision | −35 | −25 | −26 | −17 | −29 | |
| Net income | 56 | 87 | 66 | 44 | 72 | |
| Basic (shares) | 28 | 28 | 30 | 31 | 32 | |
| Diluted (shares) | 28 | 29 | 30 | 31 | 32 | |
| Basic (per share) | 2.02 | 3.06 | 2.21 | 1.42 | 2.28 | |
| Diluted (per share) | 1.98 | 3.03 | 2.2 | 1.41 | 2.26 |
Consolidated Balance Sheet
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Cash and cash equivalents | 180 | 162 | 186 | 150 | 206 | |
| Settlement and merchant reserve assets | 350 | 343 | 275 | 239 | 186 | |
| Billed, net of allowance of $3,277 and $3,041 | 300 | 267 | 268 | 274 | 244 | |
| Unbilled | 68 | 80 | 82 | 53 | 36 | |
| Income taxes receivable | 3 | 3 | 1 | 1 | 6 | |
| Other current assets | 36 | 46 | 50 | 49 | 42 | |
| Total current assets | 938 | 901 | 862 | 766 | 748 | |
| Property and equipment, net of depreciation of $122,947 and $133,514 | 43 | 57 | 66 | 72 | 74 | |
| Operating lease right-of-use assets | 16 | 24 | 34 | 50 | 86 | |
| Goodwill | 325 | 316 | 309 | 304 | 321 | |
| Customer contract costs, net of amortization of $50,245 and $44,587 | 72 | 61 | 54 | 55 | 47 | |
| Deferred income taxes | 84 | 73 | 58 | 26 | 9 | |
| Other assets | 20 | 10 | 10 | 8 | 16 | |
| Total non-current assets | 607 | 600 | 581 | 583 | 639 | |
| Total assets | 1,545 | 1,501 | 1,443 | 1,349 | 1,387 | |
| Current portion of long-term debt | 0 | 8 | 8 | 38 | 238 | |
| Operating lease liabilities | 5 | 11 | 16 | 21 | 23 | |
| Customer deposits | 48 | 41 | 41 | 40 | 44 | |
| Trade accounts payable | 45 | 36 | 46 | 48 | 35 | |
| Accrued employee compensation | 81 | 68 | 84 | 68 | 91 | |
| Settlement and merchant reserve liabilities | 348 | 342 | 274 | 238 | 185 | |
| Deferred revenue | 51 | 54 | 54 | 46 | 54 | |
| Income taxes payable | 1 | 8 | 4 | 5 | 398,000 | |
| Other current liabilities | 72 | 47 | 33 | 23 | 25 | |
| Total current liabilities | 651 | 615 | 561 | 527 | 695 | |
| Long-term debt, net of unamortized discounts of $10,548 and $12,128 | 539 | 531 | 535 | 375 | 137 | |
| Operating lease liabilities | 21 | 25 | 34 | 53 | 70 | |
| Deferred revenue | 29 | 26 | 23 | 22 | 20 | |
| Income taxes payable | 2 | 3 | 3 | 3 | 4 | |
| Deferred income taxes | 0 | 94,000 | 123,000 | 117,000 | 8 | |
| Other non-current liabilities | 18 | 18 | 13 | 12 | 13 | |
| Total non-current liabilities | 610 | 603 | 609 | 466 | 252 | |
| Total liabilities | 1,261 | 1,218 | 1,170 | 993 | 947 | |
| Preferred stock, par value $.01 per share; 10,000 shares authorized; zero shares issued and outstanding | 0 | 0 | 0 | 0 | 0 | |
| Common stock, par value $.01 per share; 100,000 shares authorized; 4,009 and 5,513 shares reserved for employee stock purchase plan and stock incentive plans; 28,370 and 28,854 shares outstanding | 721,000 | 718,000 | 713,000 | 708,000 | 705,000 | |
| Additional paid-in capital | 533 | 518 | 491 | 495 | 488 | |
| Treasury stock, at cost; 42,371 and 41,583 shares | −1,244 | −1,194 | −1,136 | −1,018 | −930 | |
| Cumulative foreign currency translation adjustments | −45 | −62 | −50 | −59 | −38 | |
| Accumulated earnings | 1,039 | 1,020 | 968 | 936 | 916 | |
| Total stockholders' equity | 284 | 283 | 273 | 355 | 440 | |
| Total liabilities and stockholders' equity | 1,545 | 1,501 | 1,443 | 1,349 | 1,387 |
Consolidated Statement of Cash Flows
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Depreciation | 19 | 22 | 24 | 28 | 25 | |
| Amortization | 53 | 50 | 48 | 49 | 48 | |
| Asset impairments | 251,000 | 717,000 | 2 | 32 | 1 | |
| Gain on lease modifications | 0 | −200,000 | −4 | 0 | 0 | |
| (Gain) loss on unrealized foreign currency transactions and other, net | 655,000 | −525,000 | 225,000 | — | — | |
| Deferred income taxes | −9 | −17 | −24 | −28 | 2 | |
| Stock-based compensation | 45 | 34 | 29 | 27 | 21 | |
| Trade accounts receivable, net | −25 | 4 | −22 | −51 | −10 | |
| Other current and non-current assets and liabilities | −15 | −13 | −7 | −13 | −2 | |
| Income taxes payable/receivable | −8 | 2 | −2 | 9 | −10 | |
| Trade accounts payable and accrued liabilities | 41 | −38 | 13 | −37 | −16 | |
| Deferred revenue | −4 | 5 | 9 | −5 | −996,000 | |
| Net cash provided by operating activities | 156 | 136 | 132 | 64 | 140 | |
| Purchases of software, property and equipment | −15 | −22 | −28 | −37 | −27 | |
| Proceeds from sale of software, property, and equipment | 412,000 | 0 | 0 | — | — | |
| Proceeds from sale/maturity of short-term investments | 0 | 0 | 71,000 | 28 | 91 | |
| Business combinations, net of cash and settlement assets acquired of $46,432 in 2024 | 0 | 17 | 0 | 0 | −64 | |
| Net cash used in investing activities | −14 | −5 | −28 | −9 | −67 | |
| Proceeds from issuance of common stock | 2 | 3 | 3 | 3 | 3 | |
| Payments of cash dividends | −37 | −27 | −34 | −33 | −33 | |
| Repurchases of common stock | −83 | −68 | −127 | −97 | −42 | |
| Deferred acquisition payments | −314,000 | −2 | −3 | −2 | 0 | |
| Proceeds from long-term debt | 151 | 15 | 470 | 290 | 150 | |
| Payments on long-term debt | −151 | −23 | −328 | −265 | −128 | |
| Purchase of capped call transactions related to convertible notes | 0 | 0 | −34 | 0 | 0 | |
| Payments of debt financing costs | −2 | 0 | −15 | — | — | |
| Payments on financing obligations | −6 | −3 | 0 | 0 | −3 | |
| Settlement and merchant reserve activity | 6 | 24 | 36 | 53 | 20 | |
| Net cash used in financing activities | −121 | −80 | −31 | −52 | −33 | |
| Effect of exchange rate fluctuations on cash, cash equivalents and restricted cash | 5 | −8 | 2 | −6 | −3 | |
| Net increase in cash, cash equivalents, and restricted cash | 25 | 43 | 75 | −3 | 37 | |
| Interest | 25 | 27 | 25 | 18 | 13 | |
| Income taxes | 52 | 40 | 52 | 35 | 37 | |
| Software, property, and equipment included in current and non-current liabilities | 11 | 8 | 0 | 0 | — |