GoHealth, Inc.
Business
GoHealth, Inc. is a health insurance marketplace and Medicare-focused digital health company that provides technology-enabled education, plan comparison, agent-assisted enrollment and ongoing consumer support for Medicare-eligible individuals. It primarily offers Medicare Advantage, Medicare Supplement, prescription drug plans and Special Needs Plans, and provides enrollment, plan administration, onboarding and post-enrollment engagement services. Its operations center on the Encompass operating model and a proprietary platform — including LeadScore, PlanFit, Marketplace and Customer360 — and generate agency and non-agency revenue. GoHealth partners with health plans across all 50 states and the District of Columbia and acquires consumers via omnichannel marketing, digital channels, telesales, marketing partners and a remote agent network.
Summary from filing dated 2025-02-27
Financials
Consolidated Statement of Income
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Net revenues | 362 | 799 | 735 | 632 | 1,062 | |
| Revenue share | 96 | 131 | 159 | 188 | 239 | |
| Marketing and advertising | 116 | 236 | 205 | 208 | 365 | |
| Consumer care and enrollment | 106 | 222 | 209 | 261 | 319 | |
| Technology | 35 | 41 | 43 | 46 | 48 | |
| General and administrative | 91 | 82 | 93 | 117 | 98 | |
| Amortization of intangible assets | 71 | 94 | 94 | 94 | 94 | |
| Indefinite and long-lived asset impairment charges | 260 | 0 | 13 | — | — | |
| Total operating expenses | 775 | 806 | 816 | 950 | 1,552 | |
| Income (loss) from operations | −413 | −7 | −82 | −319 | −489 | |
| Interest expense | 87 | 73 | 69 | 57 | — | |
| Gain on bargain purchase | 0 | −85 | 0 | 0 | — | |
| Loss on extinguishment of debt | 2 | 10 | 0 | 0 | 12 | |
| Other (income) expense, net | −786,000 | −834,000 | −37,000 | −115,000 | −669,000 | |
| Income (loss) before income taxes | −501 | −5 | −151 | −376 | −534 | |
| Income tax expense (benefit) | −3 | 2 | 154,000 | 764,000 | −24,000 | |
| Net income (loss) | −498 | −7 | −151 | −376 | −534 | |
| Net income (loss) attributable to noncontrolling interests | −241 | −4 | −88 | −228 | −345 | |
| Net income (loss) attributable to GoHealth, Inc. | −257 | −3 | −63 | −149 | −189 | |
| Net income (loss) per share of Class A common stockbasic (in dollars per share) | −20.17 | −0.66 | −7.19 | −17.72 | −26.8 | |
| Net income (loss) per share of Class A common stockdiluted (in dollars per share) | −20.17 | −0.66 | −7.19 | −17.72 | −26.8 | |
| Weighted-average shares of Class A common stock outstandingbasic (in shares) | 13 | 10 | 9 | 8 | 7 | |
| Weighted-average shares of Class A common stock outstandingdiluted (in shares) | 13 | 10 | 9 | 8 | 7 |
Consolidated Balance Sheet
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Cash and cash equivalents | 33 | 41 | 91 | 16 | 84 | |
| Accounts receivable, net of allowance for doubtful accounts of $5 in 2025 and $1 in 2024 | 72,000 | 4 | 250,000 | 5 | 17 | |
| Commissions receivable - current | 240 | 320 | 336 | 336 | 269 | |
| Prepaid expense and other current assets | 13 | 35 | 49 | 58 | 59 | |
| Total current assets | 286 | 400 | 476 | 415 | 429 | |
| Commissions receivable - non-current | 686 | 733 | 575 | 696 | 994 | |
| Operating lease ROU asset | 10 | 19 | 22 | 21 | 23 | |
| Property, equipment, and capitalized software, net | 5 | 29 | 27 | 25 | 24 | |
| Intangible assets, net | 0 | 302 | 397 | 501 | 595 | |
| Other long-term assets | 1 | 4 | 2 | 2 | 4 | |
| Total assets | 987 | 1,488 | 1,500 | 1,659 | 2,069 | |
| Accounts payable | 7 | 15 | 18 | 15 | 40 | |
| Accrued liabilities | 35 | 121 | 86 | 53 | 53 | |
| Commissions payable - current | 64 | 99 | 127 | 122 | 104 | |
| Short-term operating lease liability | 7 | 6 | 6 | 9 | 6 | |
| Deferred revenue | 25 | 54 | 52 | 51 | 536,000 | |
| Current portion of long-term debt | 0 | 40 | 75 | 5 | 5 | |
| Other current liabilities | 3 | 4 | 6 | 10 | 8 | |
| Total current liabilities | 142 | 338 | 370 | 265 | 217 | |
| Commissions payable - non-current | 157 | 178 | 203 | 253 | 274 | |
| Long-term operating lease liability | 29 | 35 | 40 | 38 | 20 | |
| Long-term debt, net of current portion | 637 | 448 | 423 | 505 | 665 | |
| Deferred tax liability | 19 | 22 | 0 | — | — | |
| Other non-current liabilities | 11 | 9 | 9 | 6 | 0 | |
| Total non-current liabilities | 851 | 692 | 675 | 802 | 959 | |
| Commitments and Contingencies (Note 12) | — | — | — | — | — | |
| Preferred stock | 0 | 0 | 0 | 0 | 0 | |
| Additional paid-in capital | 728 | 669 | 654 | 626 | 561 | |
| Accumulated other comprehensive income (loss) | −59,000 | −151,000 | −127,000 | −144,000 | −59,000 | |
| Accumulated deficit | −680 | −423 | −420 | −357 | −208 | |
| Total stockholders equity attributable to GoHealth, Inc. | 38 | 242 | 231 | 269 | 353 | |
| Non-controlling interests | −100 | 164 | 175 | 274 | 539 | |
| Total stockholders equity (deficit) | −62 | 405 | 406 | 542 | 892 | |
| Total liabilities, redeemable convertible preferred stock and stockholders equity (deficit) | 987 | 1,488 | 1,500 | 1,659 | 2,069 |
Consolidated Statement of Cash Flows
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Share-based compensation | 9 | 11 | 20 | 27 | 27 | |
| Depreciation and amortization | 10 | 12 | 12 | 13 | 13 | |
| Amortization of debt discount and issuance costs | 8 | 9 | 3 | 3 | 2 | |
| Deferred tax liability | −4 | 4 | 0 | 0 | — | |
| Non-cash lease expense | 3 | 4 | 4 | 4 | 5 | |
| Other non-cash items, net | −346,000 | 3,000 | −902,000 | −250,000 | −5,000 | |
| Accrued interest payable in kind | 39 | 0 | 0 | — | — | |
| Accounts receivable | 4 | −2 | 5 | 13 | −3 | |
| Commissions receivable | 128 | −51 | 120 | 231 | −453 | |
| Prepaid expenses and other assets | 23 | 15 | 8 | 2 | −19 | |
| Accounts payable | −8 | −5 | 3 | −25 | 30 | |
| Accrued liabilities | −87 | 28 | 33 | 546,000 | 26 | |
| Deferred revenue | −28 | 1 | 2 | 50 | −200,000 | |
| Commissions payable | −56 | −46 | −48 | −3 | 117 | |
| Operating lease liabilities | −3 | −6 | −9 | −7 | −5 | |
| Other liabilities | 5 | −9 | 3 | 7 | −721,000 | |
| Net cash provided by (used in) operating activities | −122 | −22 | 109 | 61 | −299 | |
| Acquisition of business, net | 0 | 18 | 0 | 0 | — | |
| Purchases of property, equipment and software | −8 | −14 | −14 | −14 | −20 | |
| Net cash (used in) provided by investing activities | −8 | 4 | −14 | −14 | −20 | |
| Proceeds from borrowings | 138 | 558 | 0 | 0 | 565 | |
| Repayment of borrowings | −2 | −556 | −15 | −160 | −299 | |
| Payment of debt discount and issuance costs | −8 | −33 | 0 | −3 | −4 | |
| Repurchase of shares to satisfy employee tax withholding obligations | −5 | −2 | −2 | −345,000 | 0 | |
| Proceeds from stock option exercises | 1,000 | 399,000 | 91,000 | 5,000 | 0 | |
| Payment of preferred stock dividends | 0 | 0 | −4 | 0 | 0 | |
| Net cash provided by (used in) financing activities | 122 | −32 | −21 | −115 | 259 | |
| Effect of exchange rate changes on cash and cash equivalents | 182,000 | −55,000 | 42,000 | −238,000 | −155,000 | |
| Increase (decrease) in cash and cash equivalents | −8 | −50 | 74 | −68 | −60 | |
| Interest paid | 46 | 66 | 55 | 57 | 28 | |
| Income taxes paid | 432,000 | 416,000 | 548,000 | 486,000 | 879,000 | |
| Purchases of property, equipment and software included in accounts payable | 0 | 252,000 | 2,000 | 123,000 | 633,000 |