IBEX Ltd
Business
IBEX Ltd delivers business process outsourcing, smart digital marketing, online acquisition technology and end-to-end customer engagement solutions to help companies acquire, engage and retain customers. It offers omnichannel customer experience operations, technical support, revenue generation and back-office services, plus digital marketing, e-commerce platform solutions, AI-powered Wave iX virtual agents and translation, and CX analytics and survey services. Key business segments include ibex Connect (customer engagement/support), ibex Digital (digital marketing and acquisition) and ibex CX (surveys and analytics). The company serves digital-first and blue‑chip clients across Retail & E‑commerce, HealthTech, FinTech, Telecommunications, Travel and other verticals via onshore, nearshore and offshore delivery centers, cloud-based solutions and work‑at‑home capabilities.
Summary from filing dated 2025-09-11
Financials
Consolidated Statement of Income
| Concept | Trend | FY 2025 2025-06-30 | FY 2024 2024-06-30 | FY 2023 2023-06-30 | FY 2022 2022-06-30 | FY 2021 2021-06-30 |
|---|---|---|---|---|---|---|
| Revenue | 558 | 509 | 523 | 493 | 443 | |
| Cost of services (exclusive of depreciation and amortization presented separately below) | 386 | 357 | 375 | 374 | 335 | |
| Selling, general and administrative | 109 | 93 | 89 | 80 | 77 | |
| Depreciation and amortization | 17 | 19 | 19 | 18 | 14 | |
| Total operating expenses | 512 | 469 | 483 | 472 | 426 | |
| Income from operations | 47 | 39 | 40 | 21 | 17 | |
| Interest income | 955,000 | 2 | 640,000 | 43,000 | — | |
| Interest expense | −2 | −514,000 | −792,000 | — | — | |
| Income before income taxes | 46 | 41 | 40 | 19 | 15 | |
| Provision for income tax expense | −9 | −7 | −9 | 2 | −2 | |
| Net income | 37 | 34 | 32 | 21 | 13 | |
| Foreign currency translation adjustments | 1 | −2 | −2 | −2 | −650,000 | |
| Unrealized gain / (loss) on cash flow hedging instruments, net of tax | 775,000 | −111,000 | 515,000 | −323,000 | 202,000 | |
| Actuarial (loss) / gain on defined benefit plan | −312,000 | 133,000 | −31,000 | 440,000 | 137,000 | |
| Total other comprehensive income / (loss) | 2 | −2 | −2 | −2 | −311,000 | |
| Total comprehensive income | 38 | 32 | 30 | 19 | 13 | |
| Basic (in dollars per share) | 2.51 | 1.9 | 1.74 | 1.18 | 0.74 | |
| Diluted (in dollars per share) | 2.36 | 1.84 | 1.67 | 1.15 | 0.71 | |
| Basic (in shares) | 15 | 18 | 18 | 18 | 18 | |
| Diluted (in shares) | 16 | 18 | 19 | 19 | 18 |
Consolidated Balance Sheet
| Concept | Trend | FY 2025 2025-06-30 | FY 2024 2024-06-30 | FY 2023 2023-06-30 | FY 2022 2022-06-30 | FY 2021 2021-06-30 |
|---|---|---|---|---|---|---|
| Cash and cash equivalents | 15 | 63 | 57 | 49 | — | |
| Accounts receivable, net of allowance of $232 and $72 | 117 | 98 | 86 | 75 | — | |
| Prepaid expenses | 9 | 8 | 7 | 7 | — | |
| Due from related parties | 40,000 | 192,000 | 43,000 | 13,000 | — | |
| Tax advances and receivables | 2 | 9 | 6 | 6 | — | |
| Other current assets | 2 | 2 | 2 | 5 | — | |
| Total current assets | 146 | 180 | 159 | 142 | — | |
| Property and equipment, net | 33 | 30 | 41 | 42 | — | |
| Operating lease assets | 62 | 59 | 71 | 83 | — | |
| Goodwill | 12 | 12 | 12 | 12 | — | |
| Deferred tax asset, net | 7 | 4 | 5 | 9 | — | |
| Other non-current assets | 14 | 9 | 6 | 6 | — | |
| Total non-current assets | 128 | 114 | 135 | 152 | — | |
| Total assets | 273 | 294 | 293 | 294 | — | |
| Accounts payable and accrued liabilities | 19 | 17 | 19 | 21 | — | |
| Accrued payroll and employee-related liabilities | 39 | 31 | 29 | 33 | — | |
| Current deferred revenue | 5 | 5 | 6 | 9 | — | |
| Current operating lease liabilities | 14 | 12 | 13 | 14 | — | |
| Current debt | 823,000 | 660,000 | 413,000 | 15 | — | |
| Due to related parties | 22,000 | 60,000 | 2 | 3 | — | |
| Income taxes payable | 2 | 6 | 3 | 3 | — | |
| Total current liabilities | 80 | 71 | 73 | 98 | — | |
| Non-current deferred revenue | 1 | 1 | 1 | 4 | — | |
| Non-current operating lease liabilities | 54 | 53 | 65 | 76 | — | |
| Long-term debt | 796,000 | 867,000 | 600,000 | 661,000 | — | |
| Other non-current liabilities | 3 | 2 | 3 | 2 | — | |
| Total non-current liabilities | 59 | 57 | 70 | 83 | — | |
| Total liabilities | 139 | 128 | 143 | 181 | — | |
| Commitments (Note 9) | — | — | — | — | — | |
| Common stock: par value $0.0001, 108,057,967 shares authorized, 13,357,990 and 17,017,476 shares outstanding as of June 30, 2025 and 2024, respectively | 1,000 | 2,000 | 2,000 | 2,000 | — | |
| Additional paid-in capital | 218 | 210 | 205 | 198 | — | |
| Treasury stock at cost: 5,515,403 and 1,567,552 shares as of June 30, 2025 and 2024, respectively | −103 | −25 | −4 | −3 | — | |
| Accumulated other comprehensive loss | −6 | −8 | −6 | −5 | — | |
| Retained earnings / (deficit) | 26 | −11 | −45 | −76 | — | |
| Total stockholders' equity | 134 | 166 | 150 | 113 | 95 | |
| Total liabilities and stockholders' equity | 273 | 294 | 293 | 294 | — |
Consolidated Statement of Cash Flows
| Concept | Trend | FY 2025 2025-06-30 | FY 2024 2024-06-30 | FY 2023 2023-06-30 | FY 2022 2022-06-30 | FY 2021 2021-06-30 |
|---|---|---|---|---|---|---|
| Noncash lease expense | 13 | 13 | 14 | 14 | 12 | |
| Warrant contra revenue | 0 | 1 | 1 | 1 | 800,000 | |
| Deferred income tax | −3 | 344,000 | 5 | −5 | −2 | |
| Stock-based compensation expense | 5 | 4 | 5 | 2 | 5 | |
| Allowance of expected credit losses | 514,000 | 33,000 | 295,000 | 0 | 291,000 | |
| Impairment losses | 1 | 2 | 0 | 0 | — | |
| Loss on lease terminations | 0 | 0 | 251,000 | 0 | −634,000 | |
| Gain on sale of subsidiaries | 0 | 0 | −246,000 | 0 | 0 | |
| Increase in accounts receivable | −19 | −12 | −12 | −10 | −13 | |
| Decrease / (increase) in prepaid expenses and other current assets | 361,000 | −8 | 1 | 4 | −2 | |
| Increase / (decrease) in accounts payable and accrued liabilities | 6 | −2 | −4 | 2 | −4 | |
| Increase / (decrease) in deferred revenue | 752,000 | −2 | −5 | 6 | 3 | |
| Decrease in operating lease liabilities | −14 | −14 | −14 | −13 | −11 | |
| Net cash inflow from operating activities | 46 | 36 | 42 | 40 | 16 | |
| Purchase of property and equipment | −18 | −9 | −19 | −26 | −21 | |
| Cash outflow from sale of subsidiaries, net of cash received | 0 | 0 | −85,000 | 0 | 0 | |
| Net cash outflow from investing activities | −18 | −9 | −19 | −26 | −21 | |
| Proceeds from line of credit | 83 | 238,000 | 43 | 88 | 116 | |
| Repayments of line of credit | −83 | −291,000 | −55 | −99 | −115 | |
| Repayment of debt | 0 | 0 | −4 | −7 | −11 | |
| Proceeds from the exercise of options | 4 | 366,000 | 2 | 35,000 | 28,000 | |
| Principal payments on finance leases | −953,000 | −490,000 | −447,000 | −818,000 | −7 | |
| Purchase of treasury shares | −78 | −22 | −276,000 | −3 | 0 | |
| Net cash outflow from financing activities | −75 | −22 | −14 | −22 | 41 | |
| Effects of exchange rate difference on cash and cash equivalents | −3,000 | −21,000 | −610,000 | −965,000 | −181,000 | |
| Net (decrease) / increase in cash and cash equivalents | −47 | 5 | 9 | −9 | 36 | |
| Cash paid for interest | 2 | 514,000 | 152,000 | 1 | 2 | |
| Cash paid for income taxes | 12 | 8 | 4 | 2 | 6 | |
| Change in accounts payable related to fixed assets | 384,000 | −548,000 | −621,000 | — | −849,000 |