RingCentral, Inc.
Business
RingCentral, Inc. provides cloud-based business communications and customer engagement solutions that replace on-premises legacy systems and enable AI-powered collaboration. Its main products and services include RingEX (UCaaS) for voice, messaging, video, and telephony integrations; RingCX and RingCentral Contact Center (CCaaS) for omnichannel contact center and workforce engagement; RingSense AI and other AI tools for conversation intelligence, agent assistance, and automated summaries; and RingCentral Events and Microsoft Teams integrations. The company operates as a single reportable segment with product, subscription, and service offerings. It sells globally through direct sales and indirect channels including resellers, distributors, global service providers, and strategic partners.
Summary from filing dated 2025-02-26
Financials
Consolidated Statement of Income
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Total revenues | 2,515 | 2,400 | 2,202 | 1,988 | 1,595 | |
| Total cost of revenues | 723 | 706 | 664 | 642 | 448 | |
| Gross profit | 1,792 | 1,695 | 1,538 | 1,347 | 1,146 | |
| Research and development | 317 | 329 | 336 | 362 | 310 | |
| Sales and marketing | 1,096 | 1,096 | 1,068 | 1,057 | 854 | |
| General and administrative | 258 | 266 | 333 | 293 | 284 | |
| Total operating expenses | 1,671 | 1,692 | 1,737 | 1,996 | 1,448 | |
| Income (loss) from operations | 121 | 3 | −199 | −649 | −302 | |
| Interest expense | −60 | −65 | −36 | −5 | — | |
| Other (expense) income | −4 | 15 | 78 | −220 | −8 | |
| Other (expense) income, net | −64 | −50 | 42 | −225 | −72 | |
| Income (loss) before income taxes | 56 | −47 | −157 | −874 | −374 | |
| Provision for income taxes | 13 | 11 | 8 | 5 | 3 | |
| Net income (loss) | 43 | −58 | −165 | −879 | −376 | |
| Basic (in dollars per share) | 0.48 | −0.63 | −1.74 | −9.23 | −4.1 | |
| Diluted (in dollars per share) | 0.48 | −0.63 | −1.74 | −9.23 | −4.1 | |
| Basic (in shares) | 89 | 92 | 95 | 95 | 92 | |
| Diluted (in shares) | 91 | 92 | 95 | 95 | 92 |
Consolidated Balance Sheet
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Cash and cash equivalents | 133 | 243 | 222 | 270 | 267 | |
| Accounts receivable, net | 384 | 386 | 364 | 311 | 233 | |
| Deferred and prepaid sales commission costs | 167 | 183 | 185 | 159 | 103 | |
| Prepaid expenses and other current assets | 81 | 59 | 77 | 56 | 48 | |
| Total current assets | 765 | 871 | 849 | 796 | 651 | |
| Property and equipment, net | 187 | 181 | 184 | 185 | 167 | |
| Operating lease right-of-use assets | 31 | 46 | 43 | 35 | 47 | |
| Deferred and prepaid sales commission costs, non-current | 253 | 325 | 396 | 439 | 723 | |
| Goodwill | 98 | 83 | 67 | 54 | 55 | |
| Acquired intangibles, net | 135 | 259 | 394 | 528 | 717 | |
| Other assets | 13 | 15 | 12 | 36 | 8 | |
| Total assets | 1,481 | 1,780 | 1,945 | 2,074 | 2,579 | |
| Accounts payable | 28 | 22 | 53 | 63 | 70 | |
| Accrued liabilities | 298 | 284 | 326 | 380 | 280 | |
| Current portion of long-term debt, net | 624 | 181 | 20 | — | — | |
| Deferred revenue | 269 | 262 | 234 | 210 | 176 | |
| Total current liabilities | 1,219 | 749 | 633 | 653 | 526 | |
| Long-term debt, net | 630 | 1,348 | 1,525 | 1,638 | — | |
| Operating lease liabilities | 14 | 30 | 28 | 20 | 32 | |
| Other long-term liabilities | 8 | 5 | 62 | 46 | 84 | |
| Total liabilities | 1,870 | 2,131 | 2,248 | 2,357 | 2,041 | |
| Commitments and contingencies (Note 10) | — | — | — | — | — | |
| Additional paid-in capital | 1,123 | 1,215 | 1,205 | 1,060 | 1,087 | |
| Accumulated other comprehensive income (loss) | 2 | −9 | −8 | −9 | 644,000 | |
| Accumulated deficit | −1,714 | −1,757 | −1,699 | −1,534 | −749 | |
| Total stockholders deficit | −588 | −551 | −503 | −483 | 339 | |
| Total liabilities, temporary equity and stockholders deficit | 1,481 | 1,780 | 1,945 | 2,074 | 2,579 |
Consolidated Statement of Cash Flows
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Depreciation and amortization | 223 | 223 | 234 | 247 | 125 | |
| Share-based compensation | 270 | 339 | 427 | 386 | 358 | |
| Unrealized loss on investments | 0 | 0 | 2 | 203 | 15 | |
| Asset write-down and other charges | 11 | 0 | 0 | 305 | 0 | |
| Amortization of deferred and prepaid sales commission costs | 164 | 163 | 138 | 115 | 74 | |
| Amortization of debt discount and issuance costs | 5 | 4 | 5 | 4 | 64 | |
| Loss (gain) on early extinguishment of debt | 5 | 0 | −53 | 0 | 2 | |
| Reduction of operating lease right-of-use assets | 25 | 21 | 20 | 20 | 18 | |
| Provision for bad debt | 17 | 9 | 7 | 9 | 8 | |
| Other | 2 | −8 | 1 | 4 | 809,000 | |
| Accounts receivable | −14 | −30 | −58 | −88 | −65 | |
| Deferred and prepaid sales commission costs | −112 | −131 | −157 | −236 | −178 | |
| Prepaid expenses and other assets | −19 | 20 | 14 | 4 | 9 | |
| Accounts payable | 4 | −30 | −21 | −6 | 18 | |
| Accrued and other liabilities | 10 | −37 | 9 | 89 | 75 | |
| Deferred revenue | 7 | 20 | 18 | 33 | 34 | |
| Operating lease liabilities | −24 | −19 | −21 | −21 | −19 | |
| Net cash provided by operating activities | 617 | 483 | 400 | 191 | 152 | |
| Purchases of property and equipment | −30 | −25 | −24 | −33 | −29 | |
| Capitalized internal-use software | −57 | −56 | −52 | −54 | −44 | |
| Cash paid for business combination, net of cash acquired | −21 | −26 | −15 | 0 | 0 | |
| Purchases of intangible assets and long-term investments | 0 | −3 | 0 | −4 | −324 | |
| Net cash used in investing activities | −108 | −109 | −90 | −87 | −397 | |
| Proceeds from issuance of stock in connection with stock plans | 15 | 17 | 17 | 16 | 37 | |
| Payments for taxes related to net share settlement of equity awards | −13 | −6 | −9 | −8 | −22 | |
| Payments for repurchase of common stock, including excise tax | −334 | −322 | −311 | −100 | 0 | |
| Proceeds from issuance of long-term debt, net of issuance costs | 0 | 0 | 786 | 0 | 0 | |
| Payments for the settlement of convertible notes | −161 | 0 | −821 | 0 | −334 | |
| Repayments of principal on term loan | −68 | −20 | −10 | — | — | |
| Repurchases of principal on senior notes | −54 | 0 | 0 | — | — | |
| Payments for fees on long-term debt | −8 | −5 | 0 | 0 | — | |
| Repayment of financing obligations | −633,000 | −4 | −6 | −5 | −4 | |
| Payment for contingent consideration | 0 | −10 | −4 | −2 | −4 | |
| Net cash used in financing activities | −623 | −351 | −358 | −98 | −127 | |
| Effect of exchange rate changes | 4 | −2 | 1 | −3 | −962,000 | |
| Net (decrease) increase in cash, cash equivalents, and restricted cash | −110 | 21 | −48 | 3 | −373 | |
| Cash paid for interest, net of interest rate swap | 54 | 59 | 17 | 347,000 | 309,000 | |
| Cash paid for income taxes, net of refunds | 12 | 18 | 11 | 4 | 1 | |
| Common stock issued in connection with strategic partnership arrangement | 0 | 8 | 55 | 0 | 0 | |
| Acquisition related measurement period adjustment | 0 | 9 | 0 | 0 | 303 | |
| Indemnity holdback consideration | 3 | 0 | 0 | — | — | |
| Contingent consideration | 2 | 0 | 7 | 0 | — | |
| Equipment and capitalized internal-use software purchased and unpaid at period end | 3 | 3 | 4 | 7 | 7 | |
| Acquisition of intangibles | 0 | 0 | 4 | 0 | 0 |