TWILIO INC
Business
Twilio Inc. provides a cloud-based communications platform combining APIs and software products that enable businesses to embed messaging, voice, email, and video interactions into customer-facing applications. The platform integrates communications channels, customer data, and AI-powered orchestration to support omnichannel customer engagement across the entire customer journey. Key products include Programmable Messaging, Voice, Email, User Authentication & Identity (Verify), Segment (customer data platform), and Marketing Campaigns, serving over 402,000 active customer accounts globally. Revenue is generated through usage-based fees for messaging and voice products and subscription-based fees for email and customer data offerings.
Summary from 10-K filed 2026-02-24
Financials
Consolidated Statement of Income
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Revenue | 5,067 | 4,458 | 4,154 | 3,826 | 2,842 | |
| Cost of revenue | 2,588 | 2,180 | 2,110 | 2,013 | 1,451 | |
| Gross profit | 2,479 | 2,278 | 2,044 | 1,814 | 1,391 | |
| Research and development | 1,020 | 1,009 | 943 | 1,079 | 789 | |
| Sales and marketing | 873 | 861 | 1,023 | 1,248 | 1,045 | |
| General and administrative | 411 | 449 | 468 | 517 | 472 | |
| Restructuring costs | 15 | 13 | 166 | 77 | 0 | |
| Impairment of long-lived assets | 2 | 0 | 321 | 98 | 0 | |
| Total operating expenses | 2,321 | 2,332 | 2,920 | 3,019 | 2,306 | |
| Income (loss) from operations | 158 | −54 | −877 | −1,205 | −916 | |
| Share of losses from equity method investment | −101 | −108 | −122 | −35 | 0 | |
| Impairment of equity method investment | −81 | 0 | 0 | — | — | |
| Impairment of strategic investments | 0 | −8 | −46 | 0 | 0 | |
| Other income, net | 79 | 82 | 48 | −3 | −45 | |
| Total other expenses, net | −103 | −35 | −120 | −38 | −45 | |
| Income (loss) before provision for income taxes | 55 | −89 | −997 | −1,244 | −961 | |
| Provision for income taxes | −21 | −21 | −19 | −13 | 11 | |
| Net income (loss) attributable to common stockholders | 34 | −109 | −1,015 | −1,256 | −950 | |
| Basic (in dollars per share) | 0.22 | −0.66 | −5.54 | −6.86 | −5.45 | |
| Diluted (in dollars per share) | 0.21 | −0.66 | −5.54 | −6.86 | −5.45 | |
| Basic (in shares) | 153 | 166 | 183 | 183 | 174 | |
| Diluted (in shares) | 160 | 166 | 183 | 183 | 174 |
Consolidated Balance Sheet
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Cash and cash equivalents | 682 | 421 | 656 | 652 | 1,479 | |
| Short-term marketable securities | 1,788 | 1,963 | 3,356 | 3,503 | 3,878 | |
| Accounts receivable, net | 637 | 589 | 563 | 548 | 388 | |
| Prepaid expenses and other current assets | 470 | 474 | 329 | 282 | 186 | |
| Total current assets | 3,577 | 3,447 | 4,904 | 4,984 | 5,932 | |
| Property and equipment, net | 177 | 191 | 210 | 264 | 255 | |
| Operating right-of-use assets | 39 | 53 | 74 | 121 | 235 | |
| Equity method investment | 302 | 486 | 594 | 700 | 0 | |
| Intangible assets, net | 142 | 239 | 350 | 850 | 1,050 | |
| Goodwill | 5,292 | 5,243 | 5,243 | 5,284 | 5,263 | |
| Other long-term assets | 243 | 206 | 235 | 361 | 263 | |
| Total assets | 9,771 | 9,865 | 11,610 | 12,564 | 12,999 | |
| Accounts payable | 85 | 100 | 120 | 125 | 93 | |
| Accrued expenses and other current liabilities | 608 | 531 | 424 | 490 | 418 | |
| Deferred revenue and customer deposits | 159 | 156 | 144 | 139 | 140 | |
| Operating lease liability, current | 35 | 34 | 50 | 54 | 52 | |
| Total current liabilities | 887 | 820 | 738 | 808 | 704 | |
| Operating lease liability, noncurrent | 54 | 86 | 121 | 165 | 211 | |
| Long-term debt, net | 992 | 991 | 989 | 987 | 986 | |
| Other long-term liabilities | 16 | 16 | 29 | 24 | 41 | |
| Total liabilities | 1,949 | 1,913 | 1,877 | 2,005 | 1,967 | |
| Commitments and contingencies (Note 18) | — | — | — | — | — | |
| Preferred stock, $0.001 par value, 100,000,000 shares authorized, none issued | 0 | 0 | 0 | 0 | 0 | |
| Class A common stock | 152,000 | 153,000 | 182,000 | 186,000 | 180,000 | |
| Additional paid-in capital | 16,148 | 15,476 | 14,798 | 14,056 | 13,169 | |
| Accumulated other comprehensive income (loss) | 16 | −1 | 619,000 | −121 | −18 | |
| Accumulated deficit | −8,342 | −7,522 | −5,066 | −3,376 | −2,120 | |
| Total stockholders equity | 7,822 | 7,953 | 9,733 | 10,559 | 11,031 | |
| Total liabilities and stockholders equity | 9,771 | 9,865 | 11,610 | 12,564 | 12,999 |
Consolidated Statement of Cash Flows
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Net income (loss) | 34 | −109 | −1,015 | −1,256 | −950 | |
| Depreciation and amortization | 195 | 206 | 284 | 279 | 258 | |
| Non-cash reduction to the right-of-use asset | 22 | 19 | 27 | 47 | 49 | |
| Net amortization of investment premium and discount | −14 | −23 | −44,000 | 33 | 36 | |
| Stock-based compensation | 600 | 617 | 676 | 799 | 632 | |
| Amortization of deferred commissions | 75 | 76 | 73 | 58 | 32 | |
| Realized and unrealized (gains) losses on equity securities | −1 | 2 | 8 | 0 | 0 | |
| Provision for doubtful accounts | 8 | 35 | 52 | 35 | 7 | |
| Value of shares of Class A common stock issued and donated to charity | 10 | 6 | 5 | 10 | 31 | |
| Loss on net assets divested | 0 | 0 | 32 | 0 | 0 | |
| Other adjustments | 4 | 5 | 15 | 5 | 2 | |
| Accounts receivable | −55 | −61 | −85 | −195 | −118 | |
| Prepaid expenses and other current assets | 11 | −153 | −56 | −94 | −78 | |
| Other long-term assets | −122 | −47 | −2 | −146 | −121 | |
| Accounts payable | −15 | −20 | 12 | 30 | 10 | |
| Accrued expenses and other current liabilities | 103 | 87 | −52 | 75 | 128 | |
| Deferred revenue and customer deposits | 2 | 11 | 5 | −3 | 46 | |
| Operating lease liabilities | −36 | −49 | −56 | −54 | −49 | |
| Other long-term liabilities | −1 | −2 | 3 | −10 | −2 | |
| Net cash provided by operating activities | 1,003 | 716 | 415 | −254 | −58 | |
| Acquisitions, net of cash acquired and payments related to prior period acquisitions | −61 | 0 | −6 | −37 | −492 | |
| Divestitures, net of cash divested | 0 | 0 | 38 | 0 | 0 | |
| Purchases of marketable securities and other investments | −1,051 | −924 | −1,953 | −1,938 | −3,523 | |
| Proceeds from sales and maturities of marketable securities and other investments | 1,251 | 2,353 | 2,200 | — | — | |
| Capitalized software development costs | −52 | −52 | −40 | −46 | −44 | |
| Purchases of long-lived and intangible assets | −6 | −7 | −11 | −34 | −46 | |
| Net cash provided by investing activities | 81 | 1,371 | 229 | −616 | −2,490 | |
| Principal payments on finance leases | −5 | −13 | −16 | −13 | −8 | |
| Value of equity awards withheld for tax liabilities | −213,000 | −2 | −3 | −1 | −10 | |
| Repurchases of shares of Class A common stock and related costs | −869 | −2,334 | −669 | 0 | 0 | |
| Proceeds from exercises of stock options and shares of Class A common stock issued under ESPP | 41 | 37 | 44 | 60 | 136 | |
| Net cash used in financing activities | −833 | −2,312 | −644 | 45 | 3,096 | |
| Effect of exchange rate changes on cash, cash equivalents and restricted cash | 0 | 0 | 108,000 | 60,000 | −191,000 | |
| NET INCREASE (DECREASE) IN CASH, CASH EQUIVALENTS AND RESTRICTED CASH | 251 | −224 | −147,000 | −826 | 548 | |
| Cash paid for income taxes, net | 18 | 37 | 38 | 7 | 6 | |
| Cash paid for interest | 38 | 38 | 38 | 38 | 21 |
Filings
Material Events
Insiders
Institutional Holders
Frequently asked questions
What is TWILIO INC's CIK number?
TWILIO INC's SEC CIK number is 0001447669 (1447669). The CIK (Central Index Key) is the permanent identifier the SEC assigns to every EDGAR filer — unlike a ticker symbol, it never changes.
Where can I find TWILIO INC's SEC filings?
All of TWILIO INC's EDGAR filings — 10-K annual reports, 10-Q quarterly reports, 8-K material events, and insider transactions — are listed on this page, sourced live from SEC EDGAR.
When did TWILIO INC last report earnings?
TWILIO INC (TWLO) most recently filed an earnings 8-K with the SEC on Apr 30, 2026, furnishing its results under Item 2.02 (Results of Operations and Financial Condition). The earnings press release is attached to that filing (accession 0001447669-26-000046). This is TWILIO INC's most recent earnings filing of record — not a forecast of its next earnings date.
What is TWILIO INC's most recent earnings 8-K?
TWILIO INC's latest earnings 8-K (Item 2.02) was filed Apr 30, 2026 under accession 0001447669-26-000046. It carries the quarterly or annual earnings press release — the earliest official, SEC-filed version of the results.
View TWILIO INC's latest earnings 8-K →
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