LIVEPERSON INC

Listed Company

LPSNCIK 0001102993NasdaqAcceleratedSmaller ReportingServices-Prepackaged SoftwareDelawareFY ends Dec 31

Period

FY 2025

Revenue

$243.70M

Net Income

$-67.23M

Total Assets

$454.67M

Equity

$-44.49M

Shares Out

12.05M

Op. Cash Flow

$-30.43M

Business

LIVEPERSON INC provides a cloud-based platform that enables brands to orchestrate AI-powered messaging, chat and voice customer conversations. It offers real-time messaging, generative and conversational AI (Autopilot, Copilot), conversation intelligence, intent recognition, APIs/SDKs, integrations and professional services. Key business areas include the LivePerson Platform and Conversational AI products plus LP 360 professional services. It serves enterprise, mid-market and small business customers across telecom, financial services, retail, travel, technology and healthcare via direct sales, partners and online channels in the Americas, EMEA, LATAM and APAC.

Summary from filing dated 2025-03-14

Financials

Consolidated Statement of Income

Year Ended · In millions, except per-share amounts

Concept	FY 2025 2025-12-31	FY 2024 2024-12-31	FY 2023 2023-12-31	FY 2022 2022-12-31	FY 2021 2021-12-31
Revenue	244	313	402	515	470
Cost of revenue	69	77	116	185	157
Sales and marketing	76	97	123	214	165
General and administrative	44	80	91	121	77
Product development	55	80	104	194	158
Depreciation and amortization	23	42	55	32	27
Impairment of goodwill	42	61	12	0	0
Impairment of intangibles and other assets	2	47	8	—	—
Restructuring costs	12	11	23	20	3
Loss (gain) on divestiture	0	558,000	−18	0	0
Total costs, expenses and other	322	496	513	737	563
Loss from operations	−79	−183	−111	−222	−93
Interest expense	−32	−14	−5	−6	—
Interest income	5	6	10	5	—
Gain on troubled debt restructuring	28	0	0	—	—
Gain on debt extinguishment	0	73	7	0	—
Other income (expense), net	14	−13	3	−2	3
Total other income, net	15	52	15	−2	−34
Loss before provision for income taxes	−64	−132	−96	−224	−127
Provision for income taxes	3	3	4	2	−2
Net loss	−67	−134	−100	−226	−125
Basic (in usd per share)	−8.57	−22.7	−19.17	−3.03	−1.8
Diluted (in usd per share)	−12.39	−22.7	−19.17	−3.03	−1.8
Basic (in shares)	8	6	5	75	70
Diluted (in shares)	9	6	5	75	70

Consolidated Balance Sheet

As of · In millions, except per-share amounts

Concept	FY 2025 2025-12-31	FY 2024 2024-12-31	FY 2023 2023-12-31	FY 2022 2022-12-31	FY 2021 2021-12-31
Cash and cash equivalents	95	183	211	392	522
Accounts receivable, net of allowances of $4,451 and $8,627 as of December 31, 2025 and 2024, respectively	27	29	82	87	94
Prepaid expenses and other current assets (Note 1)	15	19	27	24	21
Total current assets	137	231	322	533	636
Property and equipment, net (Note 6)	90	101	119	126	125
Contract acquisition costs, net (Note 2)	24	34	37	44	41
Intangible assets, net (Note 5)	13	15	62	78	86
Goodwill, net (Note 5)	185	223	286	296	291
Deferred tax assets, net (Note 14)	5	4	5	4	5
Other assets	387,000	403,000	1	3	1
Total assets	455	608	836	1,089	1,187
Accounts payable	10	15	14	25	17
Accrued expenses and other current liabilities (Note 7)	39	67	97	129	104
Deferred revenue (Note 2)	54	58	82	84	99
Current portion of long-term debt (Note 8)	20	0	72	0	—
Total current liabilities	123	140	268	252	223
Senior notes, net of current portion (Note 8)	372	527	512	737	574
Deferred tax liabilities (Note 14)	4	4	3	3	2
Other liabilities	665,000	5	3	29	35
Total liabilities	499	675	787	1,021	837
Commitments and contingencies (Notes 10 and 13)	—	—	—	—	—
Preferred stock, $0.001 par value - 5,000,000 shares authorized; none issued and outstanding as of both December 31, 2025 and 2024	0	0	0	0	0
Common stock, $0.001 par value - 20,000,000 and 13,333,333 shares authorized; 12,223,729 and 6,263,782 shares issued, and 12,039,325 and 6,079,378 shares outstanding as of December 31, 2025 and 2024, respectively	173,000	94,000	91,000	78,000	75,000
Treasury stock, at cost; 184,404 shares as of December 31, 2025 and 2024	−3,000	−3,000	−3,000	−3,000	−3,000
Additional paid-in capital	1,021	936	914	771	872
Accumulated deficit	−1,058	−991	−857	−692	−517
Accumulated other comprehensive loss	−7	−12	−8	−11	−6
Total stockholders equity (deficit)	−44	−67	48	68	349
Total liabilities and stockholders equity (deficit)	455	608	836	1,089	1,187

Consolidated Statement of Cash Flows

Year Ended · In millions, except per-share amounts

Concept	FY 2025 2025-12-31	FY 2024 2024-12-31	FY 2023 2023-12-31	FY 2022 2022-12-31	FY 2021 2021-12-31
Stock-based compensation expense	14	22	12	110	—
Depreciation and amortization	22	30	33	—	—
Reduction of operating lease right-of-use assets	17,000	4	0	0	—
Amortization of purchased intangible assets and finance leases	757,000	12	22	22	9
Amortization of debt issuance costs and accretion of debt discount	8	5	4	4	2
Impairment of intangibles and other assets	2	47	8	0	0
Change in fair value of Warrants	−13	12	0	0	—
Change in fair value of contingent consideration	0	0	5	−9	0
Gain on troubled debt restructuring	−42	0	0	—	—
Gain on debt extinguishment	0	−73	−7	0	0
Paid-in-Kind Interest	15	6	0	0	—
Allowance for credit losses	866,000	15	3	6	5
Loss (gain) on divestiture	0	558,000	−18	0	0
Deferred income taxes	622,000	623,000	1	−1	−6
Equity loss in joint venture	0	0	2	0	0
Accounts receivable	1	38	1	−38,000	−17
Prepaid expenses and other current assets	4	7	−3	−6	−3
Contract acquisition costs	10	3	5	−6	−2
Other assets	34,000	652,000	1	−153,000	547,000
Accounts payable, accrued expenses and other current liabilities	−20	−45	11	20	9
Deferred revenue	−4	−23	−3	−12	8
Operating lease liabilities	−14,000	−5	−523,000	−3	−5
Other liabilities	−4	1	−8	8	55,000
Net cash used in operating activities	−30	−15	−20	−62	3
Purchases of property and equipment, including capitalized internal-use software development costs	−12	−25	−29	−48	−46
Proceeds from divestiture	0	0	14	0	0
Purchases of intangible assets	−2	−3	−4	−3	−3
Net cash used in investing activities	−14	−28	−19	−57	−140
Payment on settlement of warrants	−1	0	0	—	—
Payment in connection with troubled debt restructuring	−45	0	0	—	—
Proceeds from issuance of 2029 convertible senior notes	0	100	0	0	−4,000
Payment of debt issuance costs	0	−8	0	0	0
Principal payments for finance leases	−26,000	−401,000	−3	−4	−4
Proceeds from issuance of common stock in connection with the exercise of options and ESPP	820,000	350,000	2	6	16
Net cash (used in) provided by financing activities	−46	15	−151	2	12
Effect of foreign exchange rate changes on cash and cash equivalents	1	−1	465,000	−4	−5
Net decrease in cash, cash equivalents, and restricted cash	−88	−30	−189	−121	−131
Cash paid for income taxes, net	1	2	2	3	582,000
Cash paid for interest	9	4	1	2	2
Issuance of Second Lien Notes due 2029 in connection with troubled debt restructuring	115	0	0	−159	0
Issuance of preferred stock in connection with troubled debt restructuring	21	0	0	—	—
Issuance of common stock in connection with troubled debt restructuring	49	0	0	—	—
Purchase of property and equipment and intangible assets in accounts payable	264,000	1	2	1	470,000
Right-of-use assets obtained in exchange for operating lease liabilities	0	100,000	5	0	2
Right-of-use assets obtained in exchange for finance lease liabilities	0	0	4	0	0

Filings

Filing historySign up free to browse every 10-K, 10-Q, 8-K, and proxy this filer has submitted to the SEC.Sign up free · Upgrade to Pro

Material Events

Material EventsTrack every 8-K filing and material event — AI-summarized, timelined, and alertable.Sign up free · Upgrade to Pro

Insiders

Insider ActivitySee executive buy/sell windows and insider trade activity over rolling 30/90/365-day windows.Sign up free · Upgrade to Pro

Institutional Holders

Institutional HoldersSee which funds hold this stock and track position changes quarter over quarter.Sign up free · Upgrade to Pro