ServiceNow, Inc.
Business
ServiceNow delivers a cloud-based AI Platform that helps organizations govern, secure and manage artificial intelligence while automating and streamlining workflows across enterprise functions. The Platform provides integrated AI, data and workflow orchestration capabilities through products spanning Technology, CRM, Industry, Core Business, and Creator solutions. ServiceNow sells subscription-based software-as-a-service to approximately 8,700 enterprise customers globally across diverse industries, supported by a partner ecosystem of systems integrators, cloud providers and resale partners.
Summary from 10-K filed 2026-01-29
Financials
Consolidated Statement of Income
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Total revenues | 13,278 | 10,984 | 8,971 | 7,245 | 5,896 | |
| Total cost of revenues | 2,983 | 2,287 | 1,921 | 1,573 | 1,353 | |
| Gross profit | 10,295 | 8,697 | 7,050 | 5,672 | 4,543 | |
| Sales and marketing | 4,388 | 3,854 | 3,301 | 2,814 | 2,292 | |
| Research and development | 2,960 | 2,543 | 2,124 | 1,768 | 1,397 | |
| General and administrative | 1,123 | 936 | 863 | 735 | 597 | |
| Total operating expenses | 8,471 | 7,333 | 6,288 | 5,317 | 4,286 | |
| Income from operations | 1,824 | 1,364 | 762 | 355 | 257 | |
| Interest income | 451 | 419 | 302 | 82 | 20 | |
| Other expense, net | −14 | −45 | −56 | −38 | −28 | |
| Income before income taxes | 2,261 | 1,738 | 1,008 | 399 | 249 | |
| Provision for (benefit from) income taxes | 513 | 313 | −723 | 74 | 19 | |
| Net income | 1,748 | 1,425 | 1,731 | 325 | 230 | |
| Net income per share - basic (in USD per share) | 1.69 | 1.38 | 1.7 | 1.61 | 1.16 | |
| Net income per share - diluted (in USD per share) | 1.67 | 1.37 | 1.68 | 1.6 | 1.13 | |
| Weighted-average shares used to compute net income per share - basic (in shares) | 1,037 | 1,029 | 1,021 | 201 | 198 | |
| Weighted-average shares used to compute net income per share - diluted (in shares) | 1,047 | 1,042 | 1,028 | 204 | 203 | |
| Foreign currency translation adjustments | 148 | −93 | 27 | −70 | −41 | |
| Unrealized gains on marketable securities, net of tax | 27 | 12 | 38 | −66 | −19 | |
| Unrealized (losses) gains on derivative instruments, net of tax | −88 | 50 | 0 | 0 | — | |
| Other comprehensive income (loss) | 87 | −31 | 65 | −136 | −60 | |
| Comprehensive income | 1,835 | 1,394 | 1,796 | 189 | 170 |
Consolidated Balance Sheet
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Cash and cash equivalents | 3,726 | 2,304 | 1,897 | 1,470 | 1,728 | |
| Marketable securities | 2,558 | 3,458 | 2,980 | 2,810 | 1,576 | |
| Accounts receivable, net | 2,627 | 2,240 | 2,036 | 1,725 | 1,390 | |
| Current portion of deferred commissions | 590 | 517 | 461 | 369 | 303 | |
| Prepaid expenses and other current assets | 970 | 668 | 403 | 280 | 223 | |
| Total current assets | 10,471 | 9,187 | 7,777 | 6,654 | 5,220 | |
| Deferred commissions, less current portion | 1,114 | 999 | 919 | 742 | 623 | |
| Long-term marketable securities | 3,771 | 4,111 | 3,203 | 2,117 | 1,630 | |
| Strategic investments | 1,542 | 472 | — | — | — | |
| Property and equipment, net | 2,289 | 1,763 | 1,358 | 1,053 | 766 | |
| Operating lease right-of-use assets | 806 | 693 | 715 | 682 | 591 | |
| Intangible assets, net | 1,121 | 209 | 224 | 232 | 287 | |
| Goodwill | 3,578 | 1,273 | 1,231 | 824 | 777 | |
| Deferred tax assets | 1,056 | 1,385 | 1,508 | 636 | 692 | |
| Other assets | 290 | 291 | 452 | 359 | 212 | |
| Total assets | 26,038 | 20,383 | 17,387 | 13,299 | 10,798 | |
| Accounts payable | 204 | 68 | 126 | 274 | 89 | |
| Accrued expenses and other current liabilities | 1,813 | 1,369 | 1,365 | 975 | 850 | |
| Current portion of deferred revenue | 8,314 | 6,819 | 5,785 | 4,660 | 3,836 | |
| Current portion of operating lease liabilities | 112 | 102 | 89 | 96 | 82 | |
| Total current liabilities | 10,443 | 8,358 | 7,365 | 6,005 | 4,949 | |
| Deferred revenue, less current portion | 120 | 95 | 81 | 70 | 63 | |
| Operating lease liabilities, less current portion | 800 | 687 | 707 | 650 | 556 | |
| Long-term debt, net | 1,491 | 1,489 | 1,488 | 1,486 | 1,484 | |
| Other long-term liabilities | 220 | 145 | 118 | 56 | 51 | |
| Total liabilities | 13,074 | 10,774 | 9,759 | 8,267 | 7,103 | |
| Commitments and contingencies (Note 18) | — | — | — | — | — | |
| Preferred stock, $0.001 par value; 10,000 shares authorized; no shares issued or outstanding | 0 | 0 | 0 | 0 | 0 | |
| Common stock, $0.001 par value; shares authorized: 3,000,000; shares issued: 1,065,776 and 1,040,757; shares outstanding: 1,047,278 and 1,032,437 | 1 | 1 | 0 | 0 | 0 | |
| Treasury stock, at cost (shares held: 18,498 and 8,320) | −3,045 | −1,219 | −535 | 0 | — | |
| Additional paid-in capital | 10,747 | 7,401 | 6,131 | 4,796 | 3,665 | |
| Accumulated other comprehensive income (loss) | 19 | −68 | −37 | −102 | 34 | |
| Retained earnings | 5,242 | 3,494 | 2,069 | 338 | −4 | |
| Total stockholders equity | 12,964 | 9,609 | 7,628 | 5,032 | 3,695 | |
| Total liabilities and stockholders equity | 26,038 | 20,383 | 17,387 | 13,299 | 10,798 | |
| Preferred stock, shares authorized (in shares) | 10 | 10 | 10 | 10 | 10 |
Consolidated Statement of Cash Flows
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Depreciation and amortization | 738 | 564 | 562 | 433 | 472 | |
| Amortization of deferred commissions | 621 | 550 | 459 | 358 | 294 | |
| Deferred income taxes | 249 | 98 | −857 | 15 | −34 | |
| Other | 104 | −51 | 0 | 17 | 40 | |
| Accounts receivable | −312 | −254 | −300 | −340 | −401 | |
| Deferred commissions | −758 | −713 | −717 | −566 | −565 | |
| Prepaid expenses and other assets | −384 | −332 | −203 | −39 | −93 | |
| Accounts payable | 55 | −52 | −142 | 172 | 55 | |
| Deferred revenue | 1,179 | 1,179 | 1,085 | 904 | 960 | |
| Accrued expenses and other liabilities | 249 | 107 | 176 | 43 | 102 | |
| Net cash provided by operating activities | 5,444 | 4,267 | 3,398 | 2,723 | 2,191 | |
| Purchases of property and equipment | −868 | −852 | −694 | −550 | −392 | |
| Business combinations, net of cash acquired | −1,084 | −113 | −279 | −91 | −785 | |
| Purchases of other intangibles | −43 | −40 | −3 | 0 | −7 | |
| Purchases of marketable securities | −2,814 | −5,031 | −4,634 | −4,038 | −2,485 | |
| Purchases of strategic investments | −1,056 | −181 | −75 | −167 | −71 | |
| Sales and maturities of marketable securities | 4,138 | 3,752 | 3,522 | 2,245 | 2,119 | |
| Other | 38 | −36 | −4 | 18 | 7 | |
| Net cash used in investing activities | −1,689 | −2,501 | −2,167 | −2,583 | −1,607 | |
| Proceeds from employee stock plans | 270 | 237 | 194 | 177 | 167 | |
| Repurchases of common stock | −1,840 | −696 | −538 | 0 | 0 | |
| Taxes paid related to net share settlement of equity awards | −770 | −700 | −459 | −427 | −612 | |
| Business combination | 0 | −184 | 0 | 0 | — | |
| Net cash used in financing activities | −2,340 | −1,343 | −803 | −344 | −506 | |
| Foreign currency effect on cash, cash equivalents and restricted cash | 7 | −17 | 1 | −53 | −25 | |
| Net change in cash, cash equivalents and restricted cash | 1,422 | 406 | 429 | −257 | 53 | |
| Interest paid | 22 | 23 | 23 | 24 | 41 | |
| Income taxes paid, net of refunds | 283 | 230 | 127 | 45 | 36 | |
| Property and equipment included in accounts payable, accrued expenses and other liabilities | 154 | 55 | 44 | 74 | 63 | |
| Fair value of common stock issued for business combinations | 1,901 | 0 | 0 | — | — | |
| Federal | 46 | 64 | 2 | — | — | |
| State | 83 | 55 | 54 | — | — | |
| Foreign | 154 | 111 | 71 | — | — |
Filings
Material Events
Insiders
Institutional Holders
Frequently asked questions
What is ServiceNow, Inc.'s CIK number?
ServiceNow, Inc.'s SEC CIK number is 0001373715 (1373715). The CIK (Central Index Key) is the permanent identifier the SEC assigns to every EDGAR filer — unlike a ticker symbol, it never changes.
Where can I find ServiceNow, Inc.'s SEC filings?
All of ServiceNow, Inc.'s EDGAR filings — 10-K annual reports, 10-Q quarterly reports, 8-K material events, and insider transactions — are listed on this page, sourced live from SEC EDGAR.
When did ServiceNow, Inc. last report earnings?
ServiceNow, Inc. (NOW) most recently filed an earnings 8-K with the SEC on Apr 22, 2026, furnishing its results under Item 2.02 (Results of Operations and Financial Condition). The earnings press release is attached to that filing (accession 0001373715-26-000054). This is ServiceNow, Inc.'s most recent earnings filing of record — not a forecast of its next earnings date.
What is ServiceNow, Inc.'s most recent earnings 8-K?
ServiceNow, Inc.'s latest earnings 8-K (Item 2.02) was filed Apr 22, 2026 under accession 0001373715-26-000054. It carries the quarterly or annual earnings press release — the earliest official, SEC-filed version of the results.
View ServiceNow, Inc.'s latest earnings 8-K →
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