ServiceNow, Inc.

Listed Company

NOWCIK 0001373715NYSELarge AcceleratedServices-Prepackaged SoftwareDelawareFY ends Dec 31

Period

FY 2025

Revenue

$13.28B

Net Income

$1.75B

Total Assets

$26.04B

Equity

$12.96B

Shares Out

1.03B

Op. Cash Flow

$5.44B

Business

ServiceNow, Inc. provides a cloud-based AI-enabled Now Platform that digitizes and automates enterprise workflows to improve productivity and customer and employee experiences. It offers products and services including the Now Platform, workflow applications, Now Assist AI features, App Engine, Automation Engine, Platform Privacy and Security, professional services, and customer support. Its key business segments are organized into Technology, Customer and Industry, Employee and Creator Workflows, plus support services and partner-delivered implementations. ServiceNow sells globally through a direct sales organization, an ecosystem of partners, and subscription-based cloud and managed deployments across multiple regions.

Summary from filing dated 2025-01-30

Financials

Consolidated Statement of Income

Year Ended · In millions, except per-share amounts

Concept	FY 2025 2025-12-31	FY 2024 2024-12-31	FY 2023 2023-12-31	FY 2022 2022-12-31	FY 2021 2021-12-31
Total revenues	13,278	10,984	8,971	7,245	5,896
Total cost of revenues	2,983	2,287	1,921	1,573	1,353
Gross profit	10,295	8,697	7,050	5,672	4,543
Sales and marketing	4,388	3,854	3,301	2,814	2,292
Research and development	2,960	2,543	2,124	1,768	1,397
General and administrative	1,123	936	863	735	597
Total operating expenses	8,471	7,333	6,288	5,317	4,286
Income from operations	1,824	1,364	762	355	257
Interest income	451	419	302	82	20
Other expense, net	−14	−45	−56	−38	−28
Income before income taxes	2,261	1,738	1,008	399	249
Provision for (benefit from) income taxes	513	313	−723	74	19
Net income	1,748	1,425	1,731	325	230
Net income per share - basic (in USD per share)	1.69	1.38	1.7	1.61	1.16
Net income per share - diluted (in USD per share)	1.67	1.37	1.68	1.6	1.13
Weighted-average shares used to compute net income per share - basic (in shares)	1,037	1,029	1,021	201	198
Weighted-average shares used to compute net income per share - diluted (in shares)	1,047	1,042	1,028	204	203
Foreign currency translation adjustments	148	−93	27	−70	−41
Unrealized gains on marketable securities, net of tax	27	12	38	−66	−19
Unrealized (losses) gains on derivative instruments, net of tax	−88	50	0	0	—
Other comprehensive income (loss)	87	−31	65	−136	−60
Comprehensive income	1,835	1,394	1,796	189	170

Consolidated Balance Sheet

As of · In millions, except per-share amounts

Concept	FY 2025 2025-12-31	FY 2024 2024-12-31	FY 2023 2023-12-31	FY 2022 2022-12-31	FY 2021 2021-12-31
Cash and cash equivalents	3,726	2,304	1,897	1,470	1,728
Marketable securities	2,558	3,458	2,980	2,810	1,576
Accounts receivable, net	2,627	2,240	2,036	1,725	1,390
Current portion of deferred commissions	590	517	461	369	303
Prepaid expenses and other current assets	970	668	403	280	223
Total current assets	10,471	9,187	7,777	6,654	5,220
Deferred commissions, less current portion	1,114	999	919	742	623
Long-term marketable securities	3,771	4,111	3,203	2,117	1,630
Strategic investments	1,542	472	—	—	—
Property and equipment, net	2,289	1,763	1,358	1,053	766
Operating lease right-of-use assets	806	693	715	682	591
Intangible assets, net	1,121	209	224	232	287
Goodwill	3,578	1,273	1,231	824	777
Deferred tax assets	1,056	1,385	1,508	636	692
Other assets	290	291	452	359	212
Total assets	26,038	20,383	17,387	13,299	10,798
Accounts payable	204	68	126	274	89
Accrued expenses and other current liabilities	1,813	1,369	1,365	975	850
Current portion of deferred revenue	8,314	6,819	5,785	4,660	3,836
Current portion of operating lease liabilities	112	102	89	96	82
Total current liabilities	10,443	8,358	7,365	6,005	4,949
Deferred revenue, less current portion	120	95	81	70	63
Operating lease liabilities, less current portion	800	687	707	650	556
Long-term debt, net	1,491	1,489	1,488	1,486	1,484
Other long-term liabilities	220	145	118	56	51
Total liabilities	13,074	10,774	9,759	8,267	7,103
Commitments and contingencies (Note 18)	—	—	—	—	—
Preferred stock, $0.001 par value; 10,000 shares authorized; no shares issued or outstanding	0	0	0	0	0
Common stock, $0.001 par value; shares authorized: 3,000,000; shares issued: 1,065,776 and 1,040,757; shares outstanding: 1,047,278 and 1,032,437	1	1	0	0	0
Treasury stock, at cost (shares held: 18,498 and 8,320)	−3,045	−1,219	−535	0	—
Additional paid-in capital	10,747	7,401	6,131	4,796	3,665
Accumulated other comprehensive income (loss)	19	−68	−37	−102	34
Retained earnings	5,242	3,494	2,069	338	−4
Total stockholders equity	12,964	9,609	7,628	5,032	3,695
Total liabilities and stockholders equity	26,038	20,383	17,387	13,299	10,798
Preferred stock, shares authorized (in shares)	10	10	10	10	10

Consolidated Statement of Cash Flows

Year Ended · In millions, except per-share amounts

Concept	FY 2025 2025-12-31	FY 2024 2024-12-31	FY 2023 2023-12-31	FY 2022 2022-12-31	FY 2021 2021-12-31
Depreciation and amortization	738	564	562	433	472
Amortization of deferred commissions	621	550	459	358	294
Deferred income taxes	249	98	−857	15	−34
Other	104	−51	0	17	40
Accounts receivable	−312	−254	−300	−340	−401
Deferred commissions	−758	−713	−717	−566	−565
Prepaid expenses and other assets	−384	−332	−203	−39	−93
Accounts payable	55	−52	−142	172	55
Deferred revenue	1,179	1,179	1,085	904	960
Accrued expenses and other liabilities	249	107	176	43	102
Net cash provided by operating activities	5,444	4,267	3,398	2,723	2,191
Purchases of property and equipment	−868	−852	−694	−550	−392
Business combinations, net of cash acquired	−1,084	−113	−279	−91	−785
Purchases of other intangibles	−43	−40	−3	0	−7
Purchases of marketable securities	−2,814	−5,031	−4,634	−4,038	−2,485
Purchases of strategic investments	−1,056	−181	−75	−167	−71
Sales and maturities of marketable securities	4,138	3,752	3,522	2,245	2,119
Other	38	−36	−4	18	7
Net cash used in investing activities	−1,689	−2,501	−2,167	−2,583	−1,607
Proceeds from employee stock plans	270	237	194	177	167
Repurchases of common stock	−1,840	−696	−538	0	0
Taxes paid related to net share settlement of equity awards	−770	−700	−459	−427	−612
Business combination	0	−184	0	0	—
Net cash used in financing activities	−2,340	−1,343	−803	−344	−506
Foreign currency effect on cash, cash equivalents and restricted cash	7	−17	1	−53	−25
Net change in cash, cash equivalents and restricted cash	1,422	406	429	−257	53
Interest paid	22	23	23	24	41
Income taxes paid, net of refunds	283	230	127	45	36
Property and equipment included in accounts payable, accrued expenses and other liabilities	154	55	44	74	63
Fair value of common stock issued for business combinations	1,901	0	0	—	—
Federal	46	64	2	—	—
State	83	55	54	—	—
Foreign	154	111	71	—	—

Filings

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