PagerDuty, Inc.
Business
PagerDuty, Inc. provides a cloud-based digital operations management platform that enables organizations to anticipate, orchestrate, and resolve time-sensitive incidents and critical work. Its PagerDuty Operations Cloud bundles incident management, AIOps, automation, customer service operations, and generative AI capabilities to detect, diagnose, automate, and accelerate response across complex digital environments. The company serves cross-functional customer segments including development, IT infrastructure and operations, security operations, customer service and business operations, with dedicated sales and customer success teams driving adoption and expansion. PagerDuty distributes its solutions globally via self-serve product-led channels, direct enterprise sales, and partner ecosystems across the Americas, EMEA, Asia Pacific, and Japan.
Summary from filing dated 2025-03-17
Financials
Consolidated Statement of Income
| Concept | Trend | FY 2026 2026-01-31 | FY 2025 2025-01-31 | FY 2024 2024-01-31 | FY 2023 2023-01-31 | FY 2022 2022-01-31 |
|---|---|---|---|---|---|---|
| Revenue | 493 | 467 | 431 | 371 | 281 | |
| Cost of revenue | 74 | 80 | 78 | 70 | 48 | |
| Gross profit | 418 | 388 | 353 | 300 | 233 | |
| Research and development | 127 | 141 | 140 | 135 | 96 | |
| Sales and marketing | 184 | 202 | 197 | 196 | 162 | |
| General and administrative | 102 | 104 | 113 | 99 | 77 | |
| Total operating expenses | 413 | 448 | 449 | 430 | 335 | |
| Income (loss) from operations | 6 | −60 | −96 | −129 | −102 | |
| Interest income | 23 | 27 | 22 | 5 | 762,000 | |
| Interest expense | −9 | −9 | −7 | −5 | — | |
| Gain on partial extinguishment of convertible senior notes | 0 | 0 | 4 | 0 | 0 | |
| Other income (expense), net | 489,000 | −215,000 | −433,000 | −637,000 | −573,000 | |
| Income (loss) before (benefit from) provision for income taxes | 20 | −42 | −77 | −130 | −107 | |
| (Benefit from) provision for income taxes | −153 | 2 | −12,000 | 839,000 | −535,000 | |
| Net income (loss) | 173 | −44 | −77 | −129 | −107 | |
| Net loss attributable to redeemable non-controlling interest | −664,000 | −801,000 | −2 | −802,000 | 0 | |
| Net income (loss) attributable to PagerDuty, Inc. | 173 | −43 | −75 | −128 | −107 | |
| Less: Adjustment attributable to redeemable non-controlling interest | −481,000 | 12 | 7 | 0 | 0 | |
| Net income (loss) attributable to PagerDuty, Inc. common stockholders | 174 | −54 | −82 | −128 | −107 | |
| Weighted average shares used in calculating net loss per share, basic (in shares) | 91 | 92 | 92 | 89 | 85 | |
| Weighted average shares used in calculating net loss per share, diluted (in shares) | 93 | 92 | 92 | 89 | 85 | |
| Net loss per share, basic, attributable to PagerDuty, Inc. common stockholders (in dollars per share) | 1.91 | −0.59 | −0.89 | −1.45 | −1.27 | |
| Net loss per share, diluted, attributable to PagerDuty, Inc. common stockholders (in dollars per share) | 1.87 | −0.59 | −0.89 | −1.45 | −1.27 |
Consolidated Balance Sheet
| Concept | Trend | FY 2026 2026-01-31 | FY 2025 2025-01-31 | FY 2024 2024-01-31 | FY 2023 2023-01-31 | FY 2022 2022-01-31 |
|---|---|---|---|---|---|---|
| Cash and cash equivalents | 237 | 346 | 363 | 274 | 350 | |
| Investments | 232 | 224 | 208 | 203 | 194 | |
| Accounts receivable, net of allowance for credit losses of $1,175 and $1,103 | 108 | 107 | 100 | 91 | 75 | |
| Deferred contract costs, current | 18 | 20 | 20 | 19 | 17 | |
| Prepaid expenses and other current assets | 16 | 14 | 12 | 13 | 10 | |
| Total current assets | 612 | 712 | 703 | 600 | 645 | |
| Property and equipment, net | 29 | 21 | 18 | 18 | 18 | |
| Deferred contract costs, non-current | 25 | 25 | 25 | 28 | 26 | |
| Lease right-of-use assets | 13 | 7 | 4 | 14 | 20 | |
| Goodwill | 137 | 137 | 137 | 119 | 72 | |
| Intangible assets, net | 16 | 21 | 33 | 37 | 23 | |
| Deferred tax assets | 154 | 0 | — | — | — | |
| Other assets | 5 | 4 | 6 | 1 | 1 | |
| Total assets | 991 | 927 | 925 | 818 | 806 | |
| Accounts payable | 7 | 7 | 6 | 7 | 10 | |
| Accrued expenses and other current liabilities | 20 | 20 | 15 | 12 | 14 | |
| Accrued compensation | 26 | 38 | 30 | 42 | 35 | |
| Deferred revenue, current | 246 | 243 | 224 | 204 | 163 | |
| Lease liabilities, current | 5 | 3 | 6 | 6 | 6 | |
| Convertible senior notes, net, current | 0 | 57 | 0 | — | — | |
| Total current liabilities | 304 | 369 | 282 | 271 | 227 | |
| Convertible senior notes, net, non-current | 396 | 393 | 448 | 283 | 281 | |
| Deferred revenue, non-current | 2 | 2 | 5 | 5 | 7 | |
| Lease liabilities, non-current | 13 | 10 | 7 | 13 | 21 | |
| Other liabilities | 5 | 5 | 5 | 4 | 3 | |
| Total liabilities | 720 | 779 | 746 | 576 | 539 | |
| Commitments and contingencies (Note 9) | — | — | — | — | — | |
| Redeemable non-controlling interest (Note 3) | 17 | 18 | 7 | 1 | 0 | |
| Common stock | 0 | 0 | 0 | 0 | — | |
| Additional paid-in-capital | 679 | 725 | 775 | 720 | 616 | |
| Accumulated other comprehensive loss | −183,000 | −485,000 | −733,000 | −2 | −669,000 | |
| Accumulated deficit | −422 | −595 | −552 | −477 | −349 | |
| Treasury Stock | −4 | 0 | — | — | — | |
| Total stockholders equity | 254 | 130 | 172 | 241 | 267 | |
| Total liabilities, redeemable non-controlling interest, and stockholders' equity | 991 | 927 | 925 | 818 | 806 |
Consolidated Statement of Cash Flows
| Concept | Trend | FY 2026 2026-01-31 | FY 2025 2025-01-31 | FY 2024 2024-01-31 | FY 2023 2023-01-31 | FY 2022 2022-01-31 |
|---|---|---|---|---|---|---|
| Net loss and adjustment attributable to non-controlling interest | −1 | 11 | 4 | −802,000 | 0 | |
| Depreciation and amortization | 13 | 21 | 20 | 17 | 8 | |
| Amortization of deferred contract costs | 22 | 22 | 21 | 19 | 15 | |
| Amortization of debt issuance costs | 3 | 3 | 2 | 2 | 2 | |
| Stock-based compensation | 98 | 126 | 127 | 110 | 70 | |
| Impairment of long-lived assets | 1 | 0 | 8 | 0 | 0 | |
| Non-cash lease expense | 2 | 3 | 4 | 4 | 4 | |
| Deferred income taxes | −154 | −92,000 | −458,000 | −1 | 0 | |
| Other | −2 | −4 | −3 | 2 | 4 | |
| Accounts receivable | −2 | −8 | −11 | −17 | −22 | |
| Deferred contract costs | −21 | −22 | −19 | −23 | −26 | |
| Prepaid expenses and other assets | −3 | −2 | 0 | −3 | 1 | |
| Accounts payable | −704,000 | 1 | −1 | −1 | 3 | |
| Accrued expenses and other liabilities | −3 | 4 | 5 | −1 | −99,000 | |
| Accrued compensation | −12 | 7 | −12 | 6 | 7 | |
| Deferred revenue | 3 | 18 | 18 | 38 | 40 | |
| Lease liabilities | −3 | −6 | −6 | −6 | −5 | |
| Net cash provided by operating activities | 115 | 118 | 72 | 17 | −6 | |
| Purchases of property and equipment | −3 | −3 | −2 | −5 | −3 | |
| Capitalized software costs | −9 | −7 | −5 | −4 | −3 | |
| Cash flows related to business combination | 0 | 0 | −24 | −66 | −160,000 | |
| Purchases of available-for-sale investments | −196 | −215 | −217 | −212 | −197 | |
| Proceeds from maturities of available-for-sale investments | 190 | 202 | 218 | 203 | 194 | |
| Proceeds from sales of available-for-sale investments | 1 | 2 | 0 | 0 | 27 | |
| Purchases of non-marketable equity investments | −1 | 0 | −200,000 | 0 | 0 | |
| Net cash used in investing activities | −18 | −20 | −31 | −86 | 17 | |
| Proceeds from issuance of convertible senior notes, net of issuance costs | 0 | −403,000 | 391 | 0 | 0 | |
| Purchases of capped calls related to convertible senior notes | 0 | 0 | −55 | — | — | |
| Repurchases of convertible senior notes | 0 | 0 | −224 | — | — | |
| Repayments of convertible senior notes | −58 | 0 | 0 | 0 | 0 | |
| Investment from redeemable non-controlling interest holder | 0 | 0 | 2 | 2 | 0 | |
| Repurchases of common stock | −135 | −100 | −50 | 0 | 0 | |
| Proceeds from employee stock purchase plan | 7 | 9 | 10 | 10 | 8 | |
| Proceeds from issuance of common stock upon exercise of stock options | 4 | 4 | 10 | 10 | 15 | |
| Employee payroll taxes paid related to net share settlement of restricted stock units | −25 | −29 | −32 | −29 | −24 | |
| Net cash (used in) provided by financing activities | −206 | −116 | 52 | −6 | −736,000 | |
| Effects of foreign currency exchange rates on cash, cash equivalents, and restricted cash | −4,000 | −124,000 | −401,000 | −168,000 | 0 | |
| Net change in cash, cash equivalents, and restricted cash | −110 | −18 | 93 | −76 | 11 | |
| Cash paid for interest | 6 | 7 | 3 | 4 | 2 | |
| Cash paid for taxes | 2 | 813,000 | 908,000 | 168,000 | 324,000 | |
| Purchase of property and equipment, accrued but not yet paid | 318,000 | 251,000 | 430,000 | 159,000 | 3 | |
| Issuance costs included in accrued expenses | 0 | 0 | 413,000 | 0 | — | |
| Stock-based compensation capitalized in internal use software | 4 | 3 | 2 | 1 | 1 | |
| Bonuses capitalized in internal use software | 549,000 | 371,000 | 255,000 | — | — | |
| Repurchases of common stock in transit | 2 | 0 | 0 | — | — |