TaskUs, Inc.
Business
TaskUs, Inc. is a provider of outsourced digital services and next-generation customer experience for innovative companies, supporting clients’ end customers and sensitive operational needs. The company offers Digital Customer Experience, Trust + Safety (including Content Moderation and Financial Crimes + Compliance), and Artificial Intelligence services such as data annotation, LLM support, AI deployment management, and data collection. Its business is organized into three primary service offerings and vertical-focused sales and client teams that deliver consultative, tech-enabled solutions. TaskUs serves global clients through a cloud-based omnichannel delivery model using on-site, remote/hybrid, offshore/near-shore, and crowdsourced channels across multiple countries and languages.
Summary from filing dated 2025-03-06
Financials
Consolidated Statement of Income
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Service revenue | 1,184 | 995 | 924 | 960 | 761 | |
| Cost of services | 736 | 603 | 539 | 559 | 432 | |
| Selling, general, and administrative expense | 245 | 240 | 229 | 260 | 335 | |
| Depreciation | 41 | 40 | 40 | — | — | |
| Amortization of intangible assets | 20 | 20 | 20 | 20 | 19 | |
| Loss (gain) on disposal of assets | 525,000 | −80,000 | 1 | 31,000 | 52,000 | |
| Total operating expenses | 1,043 | 903 | 829 | 877 | 815 | |
| Operating income | 141 | 92 | 95 | 84 | −54 | |
| Other income, net | −14 | −3 | −2 | 7 | 177,000 | |
| Financing expenses | 18 | 22 | 22 | 12 | — | |
| Income before income taxes | 137 | 74 | 75 | 65 | −61 | |
| Provision for income taxes | 34 | 28 | 29 | 24 | −2 | |
| Net income | 102 | 46 | 46 | 40 | −59 | |
| Basic (in usd per share) | 1.14 | 0.52 | 0.49 | 0.41 | −0.62 | |
| Diluted (in usd per share) | 1.1 | 0.5 | 0.48 | 0.39 | −0.62 | |
| Basic (in shares) | 90 | 89 | 94 | 98 | 95 | |
| Diluted (in shares) | 93 | 92 | 96 | 103 | 95 |
Consolidated Balance Sheet
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Cash and cash equivalents | 212 | 192 | 126 | 134 | 64 | |
| Accounts receivable, net of allowance for credit losses of $911 and $1,299, respectively | 254 | 199 | 177 | 179 | 163 | |
| Income tax receivable | 524,000 | 912,000 | 2 | 3 | 4 | |
| Prepaid expenses and other current assets | 43 | 43 | 24 | 26 | — | |
| Total current assets | 509 | 435 | 329 | 341 | 246 | |
| Property and equipment, net | 95 | 67 | 69 | 75 | 80 | |
| Operating lease right-of-use assets | 53 | 47 | 44 | 42 | 0 | |
| Deferred tax assets | 12 | 8 | 5 | 6 | 1 | |
| Intangibles | 153 | 173 | 193 | 213 | 221 | |
| Goodwill | 220 | 217 | 218 | 217 | 196 | |
| Other noncurrent assets | 8 | 6 | 7 | 7 | 5 | |
| Total noncurrent assets | 542 | 518 | 536 | 561 | 504 | |
| Total assets | 1,051 | 953 | 864 | 902 | 750 | |
| Accounts payable and accrued liabilities | 45 | 53 | 26 | 37 | 41 | |
| Accrued payroll and employee-related liabilities | 65 | 54 | 40 | 49 | 37 | |
| Current portion of debt | 22 | 15 | 8 | 3 | 51 | |
| Current portion of operating lease liabilities | 19 | 16 | 16 | 12 | 0 | |
| Current portion of income tax payable | 9 | 10 | 7 | 6 | 2 | |
| Deferred revenue | 3 | 4 | 4 | 3 | 4 | |
| Total current liabilities | 163 | 152 | 102 | 110 | 136 | |
| Income tax payable | 10 | 6 | 5 | 2 | 3 | |
| Long-term debt | 220 | 241 | 256 | 264 | 187 | |
| Operating lease liabilities | 37 | 33 | 31 | 32 | 0 | |
| Accrued payroll and employee-related liabilities | 7 | 6 | 4 | 3 | 2 | |
| Deferred tax liabilities | 14 | 17 | 25 | 35 | 40 | |
| Other noncurrent liabilities | 0 | 84,000 | 233,000 | 288,000 | 0 | |
| Total noncurrent liabilities | 288 | 304 | 322 | 337 | 235 | |
| Total liabilities | 451 | 456 | 423 | 446 | 371 | |
| Commitments and Contingencies (See Note 10) | — | — | — | — | — | |
| Additional paid-in capital | 755 | 727 | 683 | 632 | 556 | |
| Retained earnings (Accumulated deficit) | 58 | −44 | −90 | −136 | −176 | |
| Accumulated other comprehensive loss | −25 | −25 | −10 | −11 | −2 | |
| Treasury stock, at cost with 15,436,224 and 13,323,977 shares, respectively | −189 | −162 | −144 | −31 | 0 | |
| Total shareholders equity | 600 | 497 | 441 | 456 | 379 | |
| Total liabilities and shareholders equity | 1,051 | 953 | 864 | 902 | 750 |
Consolidated Statement of Cash Flows
| Concept | Trend | FY 2025 2025-12-31 | FY 2024 2024-12-31 | FY 2023 2023-12-31 | FY 2022 2022-12-31 | FY 2021 2021-12-31 |
|---|---|---|---|---|---|---|
| Depreciation | 42 | 40 | 40 | 38 | 29 | |
| Amortization of debt financing fees | 596,000 | 596,000 | 596,000 | 569,000 | — | |
| Provision (benefit) for credit losses | 1 | −15,000 | 103,000 | 2 | 1 | |
| Unrealized foreign exchange losses (gains) on forward contracts | 0 | −689,000 | 2 | −5 | 5 | |
| Deferred taxes | −7 | −11 | −8 | −12 | −11 | |
| Stock-based compensation expense | 30 | 42 | 53 | 69 | 46 | |
| Accounts receivable | −55 | −23 | 2 | −15 | −76 | |
| Prepaid expenses and other current assets | 4 | −21 | −2 | −7 | −9 | |
| Operating lease right-of-use assets | 21 | 16 | 14 | 13 | 0 | |
| Other noncurrent assets | −2 | −63,000 | −132,000 | −1 | −2 | |
| Accounts payable and accrued liabilities | −13 | 24 | −10 | 2 | 4 | |
| Accrued payroll and employee-related liabilities | 11 | 18 | −8 | 14 | 16 | |
| Operating lease liabilities | −20 | −17 | −14 | −12 | 1 | |
| Income tax payable | 3 | 6 | 5 | 4 | 1 | |
| Deferred revenue | −469,000 | −347,000 | 592,000 | −623,000 | 1 | |
| Other noncurrent liabilities | −81,000 | −145,000 | −68,000 | −2 | 0 | |
| Net cash provided by operating activities | 137 | 139 | 144 | 147 | −33 | |
| Purchase of property and equipment | −64 | −39 | −31 | −44 | −59 | |
| Investment in loan receivable | 0 | 0 | −1 | −1 | 0 | |
| Net cash used in investing activities | −64 | −39 | −32 | −68 | −59 | |
| Payments for deferred business acquisition consideration | −150,000 | −144,000 | −2 | 0 | 0 | |
| Payments on long-term debt | −15 | −8 | −4 | −273 | −7 | |
| Proceeds from employee stock plans | 9 | 6 | 631,000 | 3 | 0 | |
| Payments for taxes related to net share settlement | −10 | −4 | −2 | −4 | −5 | |
| Payments for stock repurchases | −28 | −19 | −112 | −31 | 0 | |
| Net cash used in financing activities | −44 | −25 | −119 | −4 | 54 | |
| Increase (decrease) in cash and cash equivalents | 30 | 75 | −7 | 75 | −38 | |
| Effect of exchange rate changes on cash | −10 | −8 | −806,000 | −5 | −6 | |
| Cash paid for interest | 18 | 21 | 22 | 10 | 6 | |
| Cash paid for taxes, net of refunds | 36 | 34 | 32 | 32 | 7 | |
| Accrued capital expenditures | 10 | 6 | 4 | 3 | 8 | |
| Loan receivable exchanged for software | 0 | 0 | 2 | 0 | 0 |