Note 16 – Segment Information and Major Customers

The chief operating decision maker is the Company's Chief Executive Officer who regularly reviews the Company’s financial performance based on two reportable segments: (1) Network Solutions and (2) Services & Support.

The Network Solutions segment includes hardware and software products that enable a digital future which support the Company's Subscriber, Access and Aggregation, and Optical Networking Solutions. The Company's cloud-managed Wi-Fi gateways, virtualization software, and switches provide a mix of wired and wireless connectivity at the customer premises. In addition, its Carrier Ethernet products support a variety of applications at the network edge ranging from mobile backhaul to connecting enterprise customers (“Subscriber Solutions"). The Company's portfolio includes products for multi-gigabit service delivery over fiber or alternative media to homes and businesses.

The Services & Support segment offers a comprehensive portfolio of network design, implementation, maintenance and cloud-hosted services supporting its Subscriber, Access and Aggregation, and Optical Networking Solutions. These services assist operators in the deployment of multi-vendor networks while reducing their cost to maintain these networks. The cloud-hosted services include a suite of SaaS applications under the Company's Mosaic One platform that manages end-to-end network and service optimization for both fiber access infrastructure and mesh Wi-Fi connectivity. The Company backs these services with a global support organization that offers on-site and off-site support services with varying SLAs.

The performance of these segments is evaluated based on revenue, gross profit and gross margin; therefore, selling, general and administrative expenses, research and development expenses, interest and dividend income, interest expense, net investment gain, other (expense) income, net and income tax expense are reported on a Company-wide basis only. There is no inter-segment revenue. Asset information by reportable segment is not produced and, therefore, is not reported.

Revenue and Gross Profit

The following table presents information about revenue and gross profit of our reportable segments for each of the years ended December 31, 2025, 2024 and 2023:

 

 

 

2025

 

 

2024

 

 

2023

 

(In thousands)

 

Revenue

 

 

Cost of Revenue

 

 

Gross Profit

 

 

Revenue

 

 

Cost of Revenue

 

 

Gross Profit

 

 

Revenue

 

 

Cost of Revenue

 

 

Gross Profit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Network Solutions

 

$

896,911

 

 

$

592,141

 

 

$

304,770

 

 

$

738,964

 

 

$

525,817

 

 

$

213,147

 

 

$

974,389

 

 

$

748,831

 

 

$

225,558

 

Services & Support

 

 

186,896

 

 

 

76,711

 

 

 

110,185

 

 

 

183,756

 

 

 

72,739

 

 

 

111,017

 

 

 

174,711

 

 

 

69,142

 

 

 

105,569

 

Total

 

$

1,083,807

 

 

$

668,852

 

 

$

414,955

 

 

$

922,720

 

 

$

598,556

 

 

$

324,164

 

 

$

1,149,100

 

 

$

817,973

 

 

$

331,127

 

 

For the years ended December 31, 2025, 2024 and 2023, $5.7 million, $6.1 million and $6.5 million, respectively, of depreciation expense was included in gross profit for our Network Solutions segment. For the years ended December 31, 2025, 2024 and 2023, $0.1 million, $0.1 million and $20 thousand, respectively, of depreciation expense was included in gross profit for our Services & Support segment.

Revenue by Category

In addition to operating under two reportable segments, the Company also reports revenue across three categories – Subscriber Solutions, Access & Aggregation Solutions and Optical Networking Solutions.

Our Subscriber Solutions portfolio is used by Service Providers to terminate their access services infrastructure at customers' premises while providing an immersive and interactive experience for residential, business and wholesale subscribers. This revenue category includes hardware and software based products and services. These solutions include fiber termination solutions for residential, business and wholesale subscribers, Wi-Fi access solutions for residential and business subscribers, Ethernet switching and network edge virtualization solutions for business subscribers, and cloud software solutions covering a mix of subscriber types.

Our Access & Aggregation Solutions are solutions that are used by communications Service Providers to connect residential subscribers, business subscribers and mobile radio networks to the Service Providers’ metro network, primarily through fiber-based connectivity. This revenue category includes hardware and software based products and services. Our solutions within this category are a mix of fiber access and aggregation platforms, precision network synchronization and timing solutions, and access orchestration solutions that ensure highly reliable and efficient network performance.

Our Optical Networking Solutions are used by communications Service Providers, internet content providers and large-scale enterprises to securely interconnect metro and regional networks over fiber. This revenue category includes hardware and software based products and services. Our solutions within this category include open optical terminals, open line systems, optical subsystems and modules, network infrastructure assurance systems, and automation platforms that are used to build high-scale, secure and assured optical networks.

The following tables disaggregate our revenue by category for the years ended December 31, 2025, 2024 and 2023:

 

 

2025

 

(In thousands)

 

Network Solutions

 

 

Services & Support

 

 

Total

 

 

 

 

 

 

 

 

 

 

 

Optical Networking Solutions

 

$

281,771

 

 

$

98,541

 

 

$

380,312

 

Subscriber Solutions

 

 

336,297

 

 

 

32,779

 

 

 

369,076

 

Access & Aggregation Solutions

 

 

278,843

 

 

 

55,576

 

 

 

334,419

 

Total

 

$

896,911

 

 

$

186,896

 

 

$

1,083,807

 

 

 

 

2024

 

(In thousands)

 

Network Solutions

 

 

Services & Support

 

 

Total

 

Optical Networking Solutions

 

$

210,489

 

 

$

90,447

 

 

$

300,936

 

Subscriber Solutions

 

 

295,541

 

 

 

35,237

 

 

 

330,778

 

Access & Aggregation Solutions

 

 

232,934

 

 

 

58,072

 

 

 

291,006

 

Total

 

$

738,964

 

 

$

183,756

 

 

$

922,720

 

 

 

 

2023

 

(In thousands)

 

Network Solutions

 

 

Services & Support

 

 

Total

 

Optical Networking Solutions

 

$

407,123

 

 

$

85,851

 

 

$

492,974

 

Subscriber Solutions

 

 

263,192

 

 

 

34,516

 

 

 

297,708

 

Access & Aggregation Solutions

 

 

304,074

 

 

 

54,344

 

 

 

358,418

 

Total

 

$

974,389

 

 

$

174,711

 

 

$

1,149,100

 

 

Additional Information

The following table presents revenue information by geographic area for the years ended December 31, 2025, 2024 and 2023:

(In thousands)

 

2025

 

 

2024

 

 

2023

 

United States

 

$

480,750

 

 

$

398,170

 

 

$

460,985

 

United Kingdom

 

 

213,113

 

 

 

196,064

 

 

 

214,655

 

Germany

 

 

129,734

 

 

 

119,976

 

 

 

230,922

 

Other international

 

 

260,210

 

 

 

208,510

 

 

 

242,538

 

Total

 

$

1,083,807

 

 

$

922,720

 

 

$

1,149,100

 

 

Customers comprising more than 10% of revenue can change from year to year. The Company had one customer comprising more than 10% of revenue in 2025, 2024 and 2023, respectively, at 14.2%, 12.1% and 10.4% and was included in both our Network Solutions and Services & Support segments. This customer accounted for $153.7 million, $111.8 million and $126.0 million in revenues for the years ended December 31, 2025, 2024 and 2023, respectively. Other than those with more than 10% of revenue disclosed above, our next five largest customers can change, and have historically changed, from year-to-year. The next five largest customers combined represented 20%, 22% and 28% of total revenue in 2025, 2024 and 2023, respectively.

As of December 31, 2025, property, plant and equipment, net totaled $124.4 million, which included $49.3 million held in the U.S. and $75.1 million held outside the U.S. As of December 31, 2024, property, plant and equipment, net totaled $106.5 million, which included $46.3 million held in the U.S. and $60.2 million held outside the U.S. Property, plant and equipment, net is reported on a Company-wide, functional basis only.

Historical Timeline

Fiscal YearFiled
2025Feb 26, 2026Showing above
2024Mar 3, 2025
2023Mar 15, 2024
2022Mar 1, 2023
2021Feb 25, 2022
2020Feb 26, 2021
2019Feb 25, 2020
2018Feb 28, 2019
2017Feb 23, 2018
2016Feb 24, 2017
2015Feb 24, 2016

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.