GOODWILL AND OTHER INTANGIBLE ASSETS (Dollars In Thousands)
The following table presents information on Arrow’s goodwill as of December 31, 2024, 2023 and 2022:

Total Goodwill
Balance, December 31, 2021
$21,873 
Goodwill Acquired
— 
Balance, December 31, 2022
21,873 
Goodwill Acquired
— 
Balance, December 31, 2023
21,873 
Goodwill acquired related to the acquisition of the assets of A&B Agency, Inc and the Whitehall Branch
1,916 
Balance, December 31, 2024
$23,789 

The following table presents information on Arrow’s other intangible assets (other than goodwill) as of December 31, 2024, 2023 and 2022:
Depositor
Intangibles1
Mortgage
Servicing
Rights2
Customer Intangibles1
Total  
Gross Carrying Amount, December 31, 2024
$3,202 $3,340 $4,786 $11,328 
Accumulated Amortization(2,319)(2,933)(4,018)(9,270)
Net Carrying Amount, December 31, 2024
$883 $407 $768 $2,058 
Gross Carrying Amount, December 31, 2023
$2,247 $3,296 $4,382 $9,925 
Accumulated Amortization(2,247)(2,725)(3,843)(8,815)
Net Carrying Amount, December 31, 2023
$— $571 $539 $1,110 
Rollforward of Intangible Assets:
Balance, December 31, 2021
$— $1,010 $908 $1,918 
Intangible Assets Acquired— 10 — 10 
Intangible Assets Disposed— — — — 
Amortization of Intangible Assets— (235)(193)(428)
Balance, December 31, 2022
— 785 715 1,500 
Intangible Assets Acquired— — — — 
Intangible Assets Disposed— — — — 
Amortization of Intangible Assets— (214)(176)(390)
Balance, December 31, 2023
— 571 539 1,110 
Intangible Assets Acquired955 44 404 1,403 
Intangible Assets Disposed— — — — 
Amortization of Intangible Assets(72)(208)(175)(455)
Balance, December 31, 2024
$883 $407 $768 $2,058 


1 Amortization of depositor intangibles and customer intangibles are reported in the Consolidated Statements of Income as a component of other operating expense.
2 Amortization of mortgage servicing rights is reported in the Consolidated Statements of Income as a reduction of mortgage servicing fee income, which is included with fees for other services to customers.
The following table presents the remaining estimated annual amortization expense for Arrow's intangible assets as of December 31, 2024:
Depositor
Intangibles
Mortgage
Servicing Rights
Customer IntangiblesTotal
Estimated Annual
Amortization Expense:
2025$166 $202 $144 $512 
2026149 152 125 426 
2027132 33 106 271 
2028114 86 207 
202997 67 171 
2030 and beyond225 240 471 
Total$883 $407 $768 $2,058 

About Goodwill & Intangibles Disclosures

Goodwill and intangible asset disclosures reveal the premium paid in acquisitions and how management assesses whether that premium retains its value. Since goodwill is no longer amortized under US GAAP, the annual impairment test is the only mechanism that adjusts carrying values downward — making the assumptions behind that test critically important for investors.

Key signals: a history of goodwill impairments suggests management consistently overpays for acquisitions. Watch the gap between reporting unit fair value and carrying amount — when fair value exceeds carrying amount by less than 10-20%, a small decline in business performance could trigger a write-down. For finite-lived intangibles, examine useful life assumptions across customer relationships, technology, and trade names; aggressive estimates inflate near-term earnings. Compare total intangibles-to-total-assets ratios against peers to assess acquisition dependency. Rising goodwill as a percentage of equity can signal balance sheet fragility.