19. Segment Information

The Company has three reportable segments: Independent Living; Assisted Living and Memory Care; and CCRCs. Operating segments are defined as components of an enterprise that engage in business activities from which it may earn revenues and incur expenses; for which separate financial information is available; and whose operating results are regularly reviewed by the Chief Operating Decision Maker ("CODM") to assess the performance of the individual segment and make decisions about resources to be allocated to the segment. The Company's CODM is its Chief Executive Officer.

Independent Living. The Company's Independent Living segment includes owned or leased communities that are primarily designed for middle to upper income seniors who desire to live in a residential setting that feels like home, without the efforts of ownership. The majority of the Company's independent living communities consist of both independent and assisted living units in a single community, which allows residents to age-in-place by providing them with a broad continuum of senior independent and assisted living services to accommodate their changing needs.

Assisted Living and Memory Care. The Company's Assisted Living and Memory Care segment includes owned or leased communities that offer housing and 24-hour assistance with activities of daily living for the Company's residents. The Company's assisted living and memory care communities include both freestanding, multi-story communities, as well as smaller, freestanding, single story communities. The Company also provides memory care services at freestanding memory care communities that are specially designed for residents with Alzheimer's disease and other dementias.
CCRCs. The Company's CCRCs segment includes large owned or leased communities that offer a variety of living arrangements and services to accommodate a broad spectrum of physical ability and healthcare needs. Most of the Company's CCRCs have independent living, assisted living, memory care, and skilled nursing available on one campus.

All Other. All Other includes communities operated by the Company pursuant to management agreements. Under the management agreements for these communities, the Company receives management fees as well as reimbursement of expenses it incurs on behalf of the owners.

The accounting policies of the Company's reportable segments are the same as those described in the summary of significant accounting policies in Note 2.
The following tables set forth selected segment financial data.

For the Years Ended December 31,
(in thousands)202520242023
Revenue and other operating income:
Independent Living (1)(2)
$593,813 $598,922 $564,499 
Assisted Living and Memory Care (1)(2)
2,103,303 2,038,660 1,968,440 
CCRCs (1)(2)
345,596 334,468 333,404 
All Other (3)
151,354 153,437 149,486 
Total revenue and other operating income3,194,066 3,125,487 3,015,829 
Community labor expenses:
Independent Living226,323 230,037 221,112 
Assisted Living and Memory Care1,024,260 994,687 979,926 
CCRCs185,795 183,322 192,860 
Other facility operating expenses:(4)
Independent Living169,944 173,803 158,742 
Assisted Living and Memory Care515,633 510,670 486,197 
CCRCs94,061 90,742 90,963 
Total facility operating expenses2,216,016 2,183,261 2,129,800 
Segment operating income:(5)
Independent Living197,546 195,082 184,645 
Assisted Living and Memory Care563,410 533,303 502,317 
CCRCs65,740 60,404 49,581 
All Other10,853 10,521 10,161 
Total segment operating income837,549 799,310 746,704 
General and administrative expense (including non-cash stock-based compensation expense)195,141 185,850 178,894 
Facility operating lease expense200,263 200,587 202,410 
Depreciation and amortization355,527 357,788 342,712 
Asset impairment71,349 8,557 40,572 
Loss (gain) on sale of communities, net(2,368)— (36,296)
Loss (gain) on facility operating lease termination, net4,139 — — 
Income (loss) from operations$13,498 $46,528 $18,412 
Total capital expenditures for property, plant and equipment, and leasehold intangibles:
Independent Living$44,357 $48,658 $51,188 
Assisted Living and Memory Care121,325 122,384 121,240 
CCRCs18,188 18,214 37,414 
Corporate and All Other19,418 15,094 18,750 
$203,288 $204,350 $228,592 
    

(1)All revenue and other operating income is earned from external third parties in the United States.
(2)During the year ended December 31, 2023, the Company recognized $9.1 million of other operating income from grants from states and other local government sources. The Independent Living, Assisted Living and Memory Care, and CCRCs segments recognized $0.5 million, $8.0 million, and $0.6 million, respectively, in other operating income for the year ended December 31, 2023.
(3)All Other revenue and other operating income includes management fees and reimbursements of costs incurred on behalf of managed communities. For the year ended December 31, 2023, revenue and other operating income includes $0.9 million of revenue earned from unconsolidated ventures in which the Company had an ownership interest.
(4)Other facility operating expenses is primarily comprised of costs for food, utilities, maintenance, real estate taxes, insurance, marketing, paid referral fees, and other costs of operating the Company's communities.
(5)Segment operating income is defined as segment revenues and other operating income less segment facility operating expenses (excluding facility depreciation and amortization) and costs incurred on behalf of managed communities.

The Company does not report total assets by segment because this is not a metric used by the CODM to allocate resources or evaluate segment performance. The Company's total carrying amount of goodwill is included on the Independent Living segment and was $27.3 million as of December 31, 2025, 2024, and 2023.

Historical Timeline

Fiscal YearFiled
2025Feb 19, 2026Showing above
2024Feb 19, 2025
2023Feb 21, 2024
2022Feb 22, 2023
2021Feb 15, 2022
2020Feb 25, 2021
2019Feb 19, 2020
2018Feb 14, 2019
2017Feb 22, 2018
2016Feb 15, 2017
2015Feb 12, 2016

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.