Segment Information
The following presents the segment information of Cloud Fax (in thousands):
 
Years Ended December 31,
 202520242023
  
Revenues$349,696 $350,382 $362,562 
Less:
Salary and benefits84,428 83,361 80,503 
Marketing19,818 20,544 34,825 
Phone operations16,392 16,003 17,989 
Outside services15,222 15,801 20,166 
Depreciation and amortization18,733 20,516 17,421 
Other segment items (1)
44,864 44,757 44,429 
Segment operating profit150,239 149,400 147,229 
Interest expense(35,528)(33,979)(45,367)
Interest income2,515 2,546 3,715 
Other (expense) income, net (2)
(3,217)4,278 (2,413)
Segment earnings before income taxes$114,009 $122,245 $103,164 
Income tax expense29,482 32,810 25,869 
Segment net income$84,527 $89,435 $77,295 
(1) Other segment items includes: database hosting expenses, computer and related expenses, processing fees, bad debt expense, taxes and insurance expenses, office expenses, travel and entertainment expenses, other administrative expenses and miscellaneous expenses.
(2) Other (expense) income, net includes: gain/loss on foreign currency exchange and miscellaneous income/expense
The Company maintains operations in the U.S., Canada, Ireland and other countries. Geographic information about the U.S. and all other countries for the reporting periods is presented below. Such information attributes revenues based on markets where revenues are reported (in thousands):
 Years Ended December 31,
 202520242023
Revenues:  
United States$274,334 $276,472 $286,829 
Canada56,006 53,449 52,216 
Ireland10,804 12,035 14,534 
All other countries8,552 8,426 8,983 
Foreign countries75,362 73,910 75,733 
Total$349,696 $350,382 $362,562 
The following presents the Company’s long-lived assets by geographic region, which consist of property and equipment, net and operating lease right-of-use assets (in thousands):
December 31,
2025
December 31,
2024
Long-lived assets:  
United States$121,947 $106,244 
Canada— 191 
Ireland18 155 
All other countries
Foreign countries20 347 
Total$121,967 $106,591 

Historical Timeline

Fiscal YearFiled
2025Feb 13, 2026Showing above
2024Feb 20, 2025
2023Feb 28, 2024
2022Mar 31, 2023
2021Apr 15, 2022

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.