Sprinklr, Inc.
Business
Sprinklr provides a unified, AI-native Customer Experience Management platform that helps enterprises manage customer interactions across channels and teams. The platform comprises four product suites—Service, Social, Insights, and Marketing—that enable seamless customer engagement across digital, social, and voice channels. Sprinklr serves large global enterprises across more than 90 countries, with a customer base including a substantial portion of Fortune 100 companies. The company generates revenue through subscription-based licensing of its modular platform, professional services, and managed services.
Summary from 10-K filed 2026-03-19
Financials
Consolidated Statement of Income
| Concept | Trend | FY 2026 2026-01-31 | FY 2025 2025-01-31 | FY 2024 2024-01-31 | FY 2023 2023-01-31 | FY 2022 2022-01-31 |
|---|---|---|---|---|---|---|
| Total revenue | 857 | 796 | 732 | 618 | 492 | |
| Total costs of revenue | 279 | 222 | 179 | 164 | 148 | |
| Gross profit | 578 | 575 | 553 | 454 | 345 | |
| Research and development | 96 | 92 | 91 | 77 | 61 | |
| Sales and marketing | 288 | 320 | 318 | 337 | 287 | |
| General and administrative | 137 | 137 | 106 | 92 | 85 | |
| Restructuring | 17 | 3 | 4 | — | — | |
| Total operating expense | 538 | 551 | 519 | 506 | 444 | |
| Operating income | 40 | 24 | 34 | −51 | −99 | |
| Other income, net | 27 | 24 | 27 | 4 | −5 | |
| Income before provision (benefit) for income taxes | 67 | 48 | 61 | −47 | −105 | |
| Provision (benefit) for income taxes | 44 | −73 | 9 | 8 | 7 | |
| Net income | 23 | 122 | 51 | −56 | −111 | |
| Net income per share, basic (in dollars per share) | 0.09 | 0.47 | 0.19 | −0.21 | −0.57 | |
| Weighted-average shares outstanding used in computing net income per share, basic (in shares) | 251 | 260 | 270 | 260 | 195 | |
| Net income per share, diluted (in dollars per share) | 0.09 | 0.44 | 0.18 | −0.21 | −0.57 | |
| Weighted-average shares outstanding used in computing net income per share, diluted (in shares) | 258 | 275 | 287 | 260 | 195 |
Consolidated Balance Sheet
| Concept | Trend | FY 2026 2026-01-31 | FY 2025 2025-01-31 | FY 2024 2024-01-31 | FY 2023 2023-01-31 | FY 2022 2022-01-31 |
|---|---|---|---|---|---|---|
| Cash and cash equivalents | 163 | 145 | 164 | 188 | 321 | |
| Marketable securities | 340 | 338 | 499 | 390 | 211 | |
| Accounts receivable, net of allowance of $7.4 million and $8.1 million, respectively | 278 | 286 | 268 | 205 | 164 | |
| Prepaid expenses and other current assets | 107 | 85 | 71 | 79 | 109 | |
| Total current assets | 888 | 854 | 1,001 | 863 | 805 | |
| Property and equipment, net | 33 | 32 | 32 | 23 | 15 | |
| Goodwill and other intangible assets | 50 | 50 | 50 | 50 | 51 | |
| Operating lease right-of-use assets | 43 | 45 | 31 | 16 | — | |
| Deferred tax assets, non-current | 70 | 90 | — | — | — | |
| Other non-current assets | 120 | 114 | 109 | 74 | 49 | |
| Total assets | 1,205 | 1,184 | 1,223 | 1,025 | 920 | |
| Accounts payable | 34 | 27 | 35 | 30 | 16 | |
| Accrued expenses and other current liabilities | 92 | 79 | 93 | 98 | 100 | |
| Operating lease liabilities, current | 8 | 7 | 6 | 7 | — | |
| Deferred revenue | 420 | 403 | 375 | 324 | 279 | |
| Total current liabilities | 554 | 518 | 508 | 459 | 395 | |
| Deferred revenue, non-current | 13 | 6 | 506,000 | 1 | 5 | |
| Operating lease liabilities, non-current | 38 | 41 | 28 | 10 | — | |
| Other liabilities, non-current | 7 | 7 | 6 | 4 | 3 | |
| Total liabilities | 612 | 572 | 543 | 476 | 404 | |
| Commitments and contingencies (Note 9) | — | — | — | — | — | |
| Treasury stock, at cost, 14,130,784 shares as of January 31, 2026 and 2025 | −24 | −24 | −24 | −24 | −24 | |
| Additional paid-in capital | 1,376 | 1,269 | 1,182 | 1,074 | 982 | |
| Accumulated other comprehensive loss | −6 | −7 | −4 | −4 | −820,000 | |
| Accumulated deficit | −754 | −626 | −475 | −497 | −442 | |
| Total stockholders equity | 593 | 612 | 680 | 549 | 516 | |
| Total liabilities and stockholders equity | 1,205 | 1,184 | 1,223 | 1,025 | 920 |
Consolidated Statement of Cash Flows
| Concept | Trend | FY 2026 2026-01-31 | FY 2025 2025-01-31 | FY 2024 2024-01-31 | FY 2023 2023-01-31 | FY 2022 2022-01-31 |
|---|---|---|---|---|---|---|
| Depreciation and amortization expense | 19 | 19 | 15 | 12 | 8 | |
| Provision for credit losses | 2 | 12 | 6 | 4 | −186,000 | |
| Stock-based compensation, net of amounts capitalized | 84 | 60 | 56 | 56 | 50 | |
| Non-cash lease expense | 8 | 8 | 8 | 7 | 0 | |
| Deferred income taxes | 20 | −88 | −3 | 166,000 | — | |
| Net accretion on marketable securities | −6 | −13 | −17 | −3 | −1 | |
| Other non-cash items, net | 30,000 | 207,000 | 107,000 | 0 | 9,000 | |
| Accounts receivable | 6 | −30 | −69 | −45 | −47 | |
| Prepaid expenses and other current assets | −22 | −16 | 9 | 29 | −8 | |
| Other non-current assets | −6 | −10 | −26 | −24 | −7 | |
| Accounts payable | 6 | −7 | 3 | 14 | −1 | |
| Operating lease liabilities | −8 | −6 | −8 | −6 | 0 | |
| Accrued expenses and other current liabilities | 11 | −12 | −7 | 7 | 26 | |
| Deferred revenue | 23 | 37 | 50 | 41 | 43 | |
| Other liabilities | −426,000 | 1 | 1 | 2 | 575,000 | |
| Net cash provided by operating activities | 159 | 78 | 71 | 27 | −33 | |
| Purchases of marketable securities | −517 | −396 | −605 | −817 | −268 | |
| Proceeds from sales and maturities of marketable securities | 522 | 569 | 514 | 640 | 57 | |
| Purchases of property and equipment | −1 | −6 | −9 | −6 | −6 | |
| Capitalized internal-use software | −16 | −13 | −12 | −10 | −6 | |
| Other investing activities | −262,000 | 0 | 0 | — | — | |
| Net cash (used in) provided by investing activities | −12 | 154 | −111 | −193 | −16 | |
| Proceeds from issuance of common stock upon exercise of stock options | 15 | 20 | 43 | 25 | 20 | |
| Proceeds from issuance of common stock upon ESPP purchase | 5 | 6 | 7 | 10 | 7 | |
| Payments for repurchase of Class A common shares and related excise tax | −152 | −274 | −27 | 0 | 0 | |
| Net cash (used in) provided by financing activities | −132 | −248 | 24 | 35 | 303 | |
| Effect of exchange rate fluctuations on cash, cash equivalents and restricted cash | 3 | −2 | −939,000 | −1 | −1 | |
| Net change in cash, cash equivalents and restricted cash | 18 | −19 | −16 | −133 | 253 | |
| Cash paid for income taxes, net of refunds | 25 | 11 | 8 | 7 | 3 | |
| Right-of-use assets obtained in exchange for operating lease liabilities | 6 | 23 | 24 | 9 | 0 | |
| Accrued purchases of property and equipment | 209,000 | 491,000 | 2 | 1 | 216,000 | |
| Stock-based compensation expense capitalized in internal-use software | 3 | 3 | 2 | 3 | 696,000 | |
| Accrued for asset retirement obligation | 672,000 | 310,000 | 117,000 | 0 | — | |
| Accrued for share repurchases and related excise tax | 796,000 | 2 | 3 | 0 | — |
Filings
Material Events
Insiders
Institutional Holders
Frequently asked questions
What is Sprinklr, Inc.'s CIK number?
Sprinklr, Inc.'s SEC CIK number is 0001569345 (1569345). The CIK (Central Index Key) is the permanent identifier the SEC assigns to every EDGAR filer — unlike a ticker symbol, it never changes.
Where can I find Sprinklr, Inc.'s SEC filings?
All of Sprinklr, Inc.'s EDGAR filings — 10-K annual reports, 10-Q quarterly reports, 8-K material events, and insider transactions — are listed on this page, sourced live from SEC EDGAR.
When did Sprinklr, Inc. last report earnings?
Sprinklr, Inc. (CXM) most recently filed an earnings 8-K with the SEC on Jun 3, 2026, furnishing its results under Item 2.02 (Results of Operations and Financial Condition). The earnings press release is attached to that filing (accession 0001569345-26-000024). This is Sprinklr, Inc.'s most recent earnings filing of record — not a forecast of its next earnings date.
What is Sprinklr, Inc.'s most recent earnings 8-K?
Sprinklr, Inc.'s latest earnings 8-K (Item 2.02) was filed Jun 3, 2026 under accession 0001569345-26-000024. It carries the quarterly or annual earnings press release — the earliest official, SEC-filed version of the results.
View Sprinklr, Inc.'s latest earnings 8-K →
Look up any company's CIK number →