2. Business Segments

The Company operates in two reportable segments: the operation of retail department stores and a general contracting construction company.

For the Company’s retail operations reportable segment, the Company determined its operating segments on a store by store basis. Each store’s operating performance has been aggregated into one reportable segment. The Company’s operating segments are aggregated for financial reporting purposes because they are similar in each of the following areas: economic characteristics, class of consumer, nature of products and distribution methods. Revenues from external customers are derived from merchandise sales, and the Company does not rely on any major customers as a source of

revenue. Across all stores, the Company operates one store format under the Dillard’s name where each store offers the same general mix of merchandise with similar categories and similar customers. The Company believes that disaggregating its operating segments would not provide meaningful additional information.

The Company’s chief operating decision maker is the Executive Committee of the Board of Directors, which is comprised of Dillard’s Chief Executive Officer and its President. The members of Dillard’s Executive Committee use their experience in the retail industry and extensive and specific knowledge of the Dillard’s businesses when assessing segment performance and deciding how to allocate resources.

The following table summarizes the percentage of net sales by segment and major product line:

Fiscal 2025

 

Fiscal 2024

 

Fiscal 2023

Retail operations segment:

  ​

 

  ​

 

  ​

 

Cosmetics

16

%

16

%  

16

%

Ladies’ apparel

20

 

20

 

20

Ladies’ accessories and lingerie

14

 

14

 

14

Juniors’ and children’s apparel

9

 

9

 

9

Men’s apparel and accessories

19

 

19

 

19

Shoes

14

 

14

 

14

Home and furniture

4

 

4

 

4

96

 

96

 

96

Construction segment

4

 

4

 

4

Total

100

%

100

%  

100

%

The following tables summarize certain segment information, including the reconciliation of those items to the Company’s consolidated operations.

Fiscal 2025

(in thousands of dollars)

Retail Operations

Construction

Consolidated

Net sales from customers

$

6,231,533

$

268,740

$

6,500,273

Elimination of intersegment revenues

-

(26,650)

(26,650)

Net sales from external customers

6,231,533

242,090

6,473,623

Reconciliation of revenue

Service charges and other income

89,594

119

89,713

Total net sales and service charges and other income

6,321,127

242,209

6,563,336

Less: (a)

Cost of sales

3,687,198

229,664

3,916,862

Payroll expense (b)

1,100,993

7,050

1,108,043

Depreciation and amortization

179,024

317

179,341

Rentals

19,009

214

19,223

Interest and investment income

(46,194)

(1,018)

(47,212)

Interest and debt expense

40,982

-

40,982

Other segment items (c)

649,129

2,488

651,617

Income before income taxes and equity in earnings of joint ventures

$

690,986

$

3,494

694,480

Income taxes

124,700

Equity in earnings of joint ventures

407

Net income

$

570,187

Gross margin (d)

$

2,544,335

$

12,426

$

2,556,761

Gross margin percentage

40.8

%

5.1

%

39.5

%

Total assets

$

3,439,436

$

65,587

$

3,505,023

Capital expenditures

$

92,659

$

723

$

93,382

(a)The significant expense categories and amounts align with the segment-level information that is regularly provided to the chief operating decision maker.
(b)Payroll expense does not include amounts capitalized on the balance sheet or included within other expense categories.
(c)Other segment items for each reportable segment includes:
All SG&A items other than payroll expense
Other expense
Gain on disposal of assets
(d)The calculation of gross margin is Net sales from external customers less Cost of sales.

Fiscal 2024

(in thousands of dollars)

Retail Operations

Construction

Consolidated

Net sales from customers

$

6,218,525

$

295,218

$

6,513,743

Elimination of intersegment revenues

-

(31,107)

(31,107)

Net sales from external customers

6,218,525

264,111

6,482,636

Reconciliation of revenue

Service charges and other income

107,398

197

107,595

Total net sales and service charges and other income

6,325,923

264,308

6,590,231

Less: (a)

Cost of sales

3,667,860

251,689

3,919,549

Payroll expense (b)

1,087,360

7,338

1,094,698

Depreciation and amortization

177,498

369

177,867

Rentals

21,199

220

21,419

Interest and investment income

(52,679)

(890)

(53,569)

Interest and debt expense

39,874

-

39,874

Other segment items (c)

657,736

2,956

660,692

Income before income taxes and equity in earnings of joint ventures

$

727,075

$

2,626

729,701

Income taxes

136,225

Equity in earnings of joint ventures

-

Net income

$

593,476

Gross margin (d)

$

2,550,665

$

12,422

$

2,563,087

Gross margin percentage

41.0

%

4.7

%

39.5

%

Total assets

$

3,453,795

$

77,259

$

3,531,054

Capital expenditures

$

104,311

$

241

$

104,552

(a)The significant expense categories and amounts align with the segment-level information that is regularly provided to the chief operating decision maker.
(b)Payroll expense does not include amounts capitalized on the balance sheet or included within other expense categories.
(c)Other segment items for each reportable segment includes:
All SG&A items other than payroll expense
Other expense
Gain on disposal of assets
(d)The calculation of gross margin is Net sales from external customers less Cost of sales.

Fiscal 2023

(in thousands of dollars)

Retail Operations

Construction

Consolidated

Net sales from customers

$

6,479,580

$

320,795

$

6,800,375

Elimination of intersegment revenues

-

(48,322)

(48,322)

Net sales from external customers

6,479,580

272,473

6,752,053

Reconciliation of revenue

Service charges and other income

122,080

287

122,367

Total net sales and service charges and other income

6,601,660

272,760

6,874,420

Less: (a)

Cost of sales

3,770,509

260,599

4,031,108

Payroll expense (b)

1,079,215

7,049

1,086,264

Depreciation and amortization

179,315

258

179,573

Rentals

21,353

216

21,569

Interest and investment income

(44,567)

(673)

(45,240)

Interest and debt expense

40,640

-

40,640

Other segment items (c)

641,339

2,550

643,889

Income before income taxes and equity in earnings of joint ventures

$

913,856

$

2,761

916,617

Income taxes

177,770

Equity in earnings of joint ventures

-

Net income

$

738,847

Gross margin (d)

$

2,709,071

$

11,874

$

2,720,945

Gross margin percentage

41.8

%

4.4

%

40.3

%

Total assets

$

3,377,632

$

71,274

$

3,448,906

Capital expenditures

$

132,599

$

345

$

132,944

(a)The significant expense categories and amounts align with the segment-level information that is regularly provided to the chief operating decision maker.
(b)Payroll expense does not include amounts capitalized on the balance sheet or included within other expense categories.
(c)Other segment items for each reportable segment includes:
All SG&A items other than payroll expense
Other expense
Gain on disposal of assets
(d)The calculation of gross margin is Net sales from external customers less Cost of sales.

The retail operations segment gives rise to contract liabilities through the customer loyalty program associated with Dillard’s private label cards and through the issuances of gift cards. The customer loyalty program liability and a portion of the gift card liability are included in trade accounts payable and accrued expenses, and a portion of the gift card liability is included in other liabilities on the consolidated balance sheets. Our retail operations segment contract liabilities are as follows:

Retail

January 31,

  ​ ​ ​

February 1,

  ​ ​ ​

February 3,

(in thousands of dollars)

2026

  ​ ​ ​

2025

  ​ ​ ​

2024

Contract liabilities

$

78,386

$

76,667

$

85,227

During fiscal 2025 and 2024, the Company recorded $46.0 million and $56.3 million, respectively, in revenue that was previously included in the retail operations contract liability balances of $76.7 million and $85.2 million, at February 1, 2025 and February 3, 2024, respectively.

Construction contracts give rise to accounts receivable, contract assets and contract liabilities. We record accounts receivable based on amounts expected to be collected from customers. We also record costs and estimated earnings in excess of billings on uncompleted contracts (contract assets) and billings in excess of costs and estimated earnings on uncompleted contracts (contract liabilities) in other current assets and trade accounts payable and accrued expenses in the consolidated balance sheets, respectively. The amounts included in the consolidated balance sheets are as follows:

Construction

  ​ ​ ​

  ​ ​ ​

January 31,

  ​ ​ ​

February 1,

  ​ ​ ​

February 3,

(in thousands of dollars)

2026

2025

2024

Accounts receivable

$

30,598

$

46,646

$

47,240

Costs and estimated earnings in excess of billings on uncompleted contracts

 

2,018

 

3,913

 

1,695

Billings in excess of costs and estimated earnings on uncompleted contracts

 

4,493

 

6,983

 

6,307

During fiscal 2025 and 2024, the Company recorded $6.8 million and $6.0 million, respectively, in revenue that was previously included in billings in excess of costs and estimated earnings on uncompleted contracts of $7.0 million and $6.3 million at February 1, 2025 and February 3, 2024, respectively.

The remaining performance obligations related to executed construction contracts totaled $140.8 million and $202.8 million at January 31, 2026 and February 1, 2025, respectively.

Historical Timeline

Fiscal YearFiled
2026Mar 27, 2026Showing above
2025Mar 28, 2025
2024Mar 29, 2024
2023Mar 27, 2023
2022Mar 29, 2022
2021Mar 29, 2021
2020Mar 31, 2020
2019Mar 29, 2019
2018Mar 30, 2018
2017Mar 24, 2017
2016Mar 23, 2016

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.