EGAIN Corp

Listed Company

EGANCIK 0001066194NasdaqNon-AcceleratedSmaller ReportingServices-Prepackaged SoftwareDelawareFY ends Jun 30

Period

FY 2025

Revenue

$88.43M

Net Income

$32.25M

Total Assets

$148.00M

Equity

$80.73M

Shares Out

27.39M

Op. Cash Flow

$5.26M

Business

EGAIN Corp automates customer experience by providing an AI-powered knowledge hub solution that synthesizes and delivers trusted answers to improve service and reduce costs. Its main offerings include the eGain AI Agent, eGain AI Knowledge Hub, and eGain Conversation Hub, along with open secure APIs, pre-built connectors, SaaS subscriptions, and professional services such as consulting, implementation, training, and managed services. The business is organized around its three product hubs plus SaaS and professional services delivery. It sells primarily to large enterprises across North America and EMEA through direct sales, resellers, system integrators, and partner channels.

Summary from filing dated 2025-09-12

Financials

Consolidated Statement of Income

Year Ended · In millions, except per-share amounts

Concept	FY 2025 2025-06-30	FY 2024 2024-06-30	FY 2023 2023-06-30	FY 2022 2022-06-30	FY 2021 2021-06-30
Revenue	88	93	98	92	78
Cost of revenue	26	28	27	25	19
Gross profit	62	65	71	67	59
Research and development	30	27	27	24	18
Sales and marketing	19	22	32	34	26
General and administrative	9	10	10	11	8
Total operating expenses	58	59	69	70	52
Income from operations	4	6	1	−2	7
Interest income, net	2	4	2	94,000	13,000
Other expense, net	−1	−51,000	−434,000	838,000	−559,000
Income before income tax benefit (provision)	6	10	3	−1	7
Benefit from (provision for) income taxes	27	−2	−1	−1	166,000
Net income	32	8	2	−2	7
Basic (in dollars per share)	1.15	0.25	0.07	−0.08	0.22
Diluted (in dollars per share)	1.13	0.25	0.06	−0.08	0.21
Basic (in shares)	28	31	32	32	31
Diluted (in shares)	29	31	33	32	33

Consolidated Balance Sheet

As of · In millions, except per-share amounts

Concept	FY 2025 2025-06-30	FY 2024 2024-06-30	FY 2023 2023-06-30	FY 2022 2022-06-30	FY 2021 2021-06-30
Cash and cash equivalents	63	70	73	72	63
Restricted cash	8,000	8,000	7,000	7,000	7,000
Accounts receivable, less provision for credit losses of $7 and $59 as of June 30, 2025 and 2024, respectively	33	32	32	27	26
Costs capitalized to obtain revenue contracts, net	1	1	1	1	1
Prepaid expenses	3	3	2	3	3
Other current assets	886,000	1	1	895,000	778,000
Total current assets	101	107	110	104	95
Property and equipment, net	670,000	441,000	633,000	831,000	705,000
Operating lease right-of-use assets	4	4	3	4	2
Costs capitalized to obtain revenue contracts, net of current portion	1	2	2	3	3
Goodwill	13	13	13	13	13
Other assets, net	29	2	1	871,000	1
Total assets	148	128	130	126	115
Accounts payable	3	3	2	2	3
Accrued compensation	7	8	8	9	8
Accrued liabilities	3	5	5	5	4
Operating lease liabilities	1	1	832,000	1	1
Deferred revenue	49	46	48	46	46
Total current liabilities	62	63	64	62	64
Deferred revenue, net of current portion	2	3	2	4	3
Operating lease liabilities, net of current portion	2	3	2	3	797,000
Other long-term liabilities	908,000	871,000	836,000	808,000	832,000
Total liabilities	67	69	68	69	69
Commitments and contingencies (Notes 7 and 8)	—	—	—	—	—
Common stock, $0.001 par value per share - authorized: 60,000 shares; issued: 33,237 and 32,698 shares; outstanding: 27,083 and 29,160 shares as of June 30, 2025 and 2024, respectively.	33,000	33,000	32,000	32,000	31,000
Additional paid-in capital	411	407	401	393	378
Treasury stock, at cost: 6,154 and 3,538 common shares as of June 30, 2025 and 2024, respectively.	−39	−23	−6	—	—
Notes receivable from stockholders	—	−21,000	−97,000	−95,000	−92,000
Accumulated other comprehensive loss	−336,000	−2	−2	−3	−1
Accumulated deficit	−291	−324	−331	−334	−331
Total stockholders' equity	81	58	62	57	46
Total liabilities and stockholders' equity	148	128	130	126	115

Consolidated Statement of Cash Flows

Year Ended · In millions, except per-share amounts

Concept	FY 2025 2025-06-30	FY 2024 2024-06-30	FY 2023 2023-06-30	FY 2022 2022-06-30	FY 2021 2021-06-30
Net income	32	8	2	−2	7
Amortization of costs capitalized to obtain revenue contracts	1	1	2	1	1
Amortization of right-of-use assets	1	1	1	1	2
Depreciation and amortization	340,000	387,000	490,000	478,000	428,000
Provision for credit losses	63,000	93,000	260,000	68,000	400,000
Deferred income taxes	−27	91,000	−584,000	292,000	−341,000
Stock-based compensation	2	5	6	11	2
Gain on disposal of property and equipment	−5,000	—	−9,000	—	−1,000
Write-off on stockholder's notes	21,000	—	—	—	—
Accounts receivable	−437,000	−261,000	−5	−2	−3
Costs capitalized to obtain revenue contracts	−865,000	−917,000	−462,000	−2	−2
Prepaid expenses	96,000	−453,000	164,000	357,000	−483,000
Other current assets	307,000	67,000	−384,000	−149,000	−151,000
Other non-current assets	166,000	−317,000	71,000	−20,000	79,000
Accounts payable	−144,000	682,000	326,000	−1	626,000
Accrued compensation	−982,000	−46,000	−1	559,000	282,000
Accrued liabilities	−3	−306,000	405,000	825,000	738,000
Deferred revenue	329,000	−578,000	−60,000	2	7
Operating lease liabilities	−892,000	−936,000	−1	−1	−2
Other long-term liabilities	15,000	42,000	29,000	42,000	100,000
Net cash provided by operating activities	5	12	5	8	14
Purchases of property and equipment	−565,000	−198,000	−288,000	−628,000	−402,000
Net cash used in investing activities	−565,000	−198,000	−288,000	−628,000	−402,000
Interest on stockholder notes	—	−1,000	—	—	—
Repayment of stockholder notes	—	77,000	—	—	—
Proceeds from exercise of stock options	575,000	862,000	610,000	2	1
Proceeds from employee stock purchase plan	813,000	939,000	1	1	1
Repurchases of common stock	−16	−17	−6	—	—
Net cash used in financing activities	−14	−15	−4	3	2
Effect of exchange rate differences on cash and cash equivalents	3	−62,000	774,000	−2	—
Net decrease in cash, cash equivalents and restricted cash	−7	−3	1	9	17
Cash paid for taxes	1	2	2	400,000	221,000
ROU assets and lease liabilities recognized from lease modification	677,000	2	91,000	3	779,000
Purchases of equipment through trade accounts payable	27,000	—	—	—	—

Filings

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