3. Segment Information
The Company currently conducts business principally in five reportable segments including Business Insurance, Personal Insurance, Property & Casualty Other Operations, Employee Benefits and Hartford Funds, as well as a Corporate category. The reportable segments are described below and align with the Company’s key product and service offerings. Over 95% of the Company’s revenues are generated in the United States (“U.S.”). The remaining revenues are generated in the U.K. and other international locations.
We report our results of operations consistent with the manner in which our chief operating decision maker ("CODM") reviews the business, assesses performance, and makes operating decisions on the allocation of resources to each reportable segment. The CODM considers actual results and budget-to-actual variances when assessing segment performance and making decisions on the allocation of resources to each segment. The Company’s CODM is the Chairman and Chief Executive Officer.

The accounting policies of the segments are the same as those described in Note 1 - Basis of Presentation and Significant Accounting Policies of the Notes to Consolidated Financial Statements. The Company has identified U.S. GAAP net income as the reported measure of segment profit or loss.
The Company’s reportable segments, as well as the Corporate category, are as follows:
Business Insurance
Business Insurance provides a variety of insurance products and risk management services in the U.S. and internationally to commercial enterprises of varying sizes, with insurance coverages including workers’ compensation, property, automobile, general liability, umbrella, package business, professional liability, bond, marine, livestock, accident and health, assumed reinsurance, and other product lines to businesses.
Personal Insurance
Personal Insurance provides standard automobile, homeowners and personal umbrella coverages to individuals across the U.S., including a special program designed exclusively for members of AARP through an agreement that is in place through December 31, 2032.
Property & Casualty Other Operations
P&C Other Operations includes certain property and casualty operations, managed by the Company, that have discontinued
writing new business and includes substantially all of the Company’s asbestos and environmental ("A&E") exposures.
Employee Benefits
Employee Benefits provides employers and associations with group life, accident and disability coverage, along with other products and services, including voluntary benefits, and group retiree health.
Hartford Funds
Hartford Funds offers investment products for retail and retirement accounts and provides investment management, distribution and administrative services such as product design, implementation and oversight. This business also manages a portion of the mutual funds which support third-party life and annuity separate accounts.
Corporate
The Company includes in the Corporate category capital raising activities (including equity financing, debt financing and related interest expense), purchase accounting adjustments related to goodwill, reserves for run-off structured settlement and terminal funding agreement liabilities, restructuring costs, transaction expenses incurred in connection with an acquisition, certain M&A costs, and other expenses not allocated to the reportable segments. Interest expense of $199 on debt for the years ended December 31, 2025, 2024 and 2023, is included in the Corporate category. Corporate also includes investment management fees and expenses related to managing third party assets.
Financial Measures and Other Segment Information
Certain transactions between segments occur during the year that primarily relate to tax settlements, insurance coverage, expense reimbursements, services provided, investment transfers and capital contributions. In addition, certain inter-segment transactions occur that relate to interest income on allocated surplus. Consolidated net income is unaffected by such transactions.
Segment Revenues
 For the years ended December 31,
202520242023
Business Insurance
Workers’ compensation$3,711 $3,691 $3,670 
General liability2,472 2,218 1,977 
Marine281 278 256 
Package business2,665 2,331 2,076 
Commercial property1,447 1,258 1,053 
Professional Liability847 824 787 
Bond341 327 321 
Assumed reinsurance891 758 615 
Commercial automobile1,273 1,079 927 
Business Insurance earned premium and fee income13,928 12,764 11,682 
Net investment income1,967 1,714 1,532 
Net realized losses(91)(73)(156)
Other revenue [1]
Total Business Insurance15,807 14,406 13,059 
Personal Insurance   
Personal automobile2,528 2,425 2,156 
Homeowners1,229 1,061 961 
Personal Insurance earned premium and fee income [2]3,757 3,486 3,117 
Net investment income256 222 171 
Net realized losses(13)(14)(16)
Other revenue88 85 81 
Total Personal Insurance4,088 3,779 3,353 
P&C Other Operations
Net investment income76 74 69 
Net realized losses(3)(4)(7)
Total P&C Other Operations73 70 62 
Employee Benefits   
Group disability3,584 3,576 3,530 
Group life2,582 2,617 2,583 
Other479 422 402 
Employee Benefits premium and other considerations6,645 6,615 6,515 
Net investment income533 475 469 
Net realized losses(38)(24)(45)
Total Employee Benefits7,140 7,066 6,939 
Hartford Funds
Mutual fund and ETF1,006 960 900 
Third-party life and annuity separate accounts [3]71 75 73 
Hartford Funds fee income1,077 1,035 973 
Net investment income21 20 17 
Net realized gains15 12 10 
Total Hartford Funds1,113 1,067 1,000 
Total segment revenues$28,221 $26,388 $24,413 
[1]Other revenues for Business Insurance includes revenues from equity method investments that are not considered revenues from contracts with customers in the table below.
[2]For 2025, 2024 and 2023, AARP members accounted for earned premiums of $3.4 billion, $3.2 billion and $2.9 billion, respectively.
[3]Represents revenues earned for investment advisory services on third party life and annuity separate account AUM by the Company's Hartford Funds segment.
Significant Segment Expenses
 For the years ended December 31,
202520242023
Business Insurance
Current accident year losses and loss adjustment expenses ("LAE") before catastrophes$7,909 $7,186 $6,575 
Current accident year catastrophe losses and LAE421 486 436 
Prior accident year development of losses and LAE(441)(231)(225)
Amortization of DAC2,201 1,993 1,779 
Insurance operating costs2,146 1,973 1,837 
Amortization of other intangible assets29 29 29 
Dividends to policyholders44 39 39 
Total Business Insurance12,309 11,475 10,470 
Personal Insurance
Current accident year losses and LAE before catastrophes2,307 2,351 2,287 
Current accident year catastrophe losses and LAE327 282 240 
Prior accident year development of losses and LAE(179)(108)11 
Amortization of DAC282 255 231 
Insurance operating costs718 673 576 
Amortization of other intangible assets
Total Personal Insurance3,457 3,455 3,347 
P&C Other Operations
Prior accident year development of losses and LAE196 219 224 
Insurance operating costs
Total P&C Other Operations204 228 228 
Employee Benefits
Group disability losses2,497 2,432 2,370 
Group life losses1,970 2,060 2,157 
Group losses - other225 189 156 
Amortization of DAC33 34 34 
Insurance operating costs and other expenses 1,675 1,609 1,514 
Amortization of other intangible assets40 40 40 
Total Employee Benefits6,440 6,364 6,271 
Hartford Funds
Sub-advisory expense307 289 265 
Employee compensation and benefits135 131 121 
Distribution and service294 299 289 
General, administrative and other108 105 106 
Total Hartford Funds844 824 781 
Total significant segment expenses$23,254 $22,346 $21,097 
Segment/Category Summary For the Year Ended December 31, 2025
Reportable Segments
Business InsurancePersonal InsuranceP&C Other OperationsEmployee BenefitsHartford FundsTotal Reportable SegmentsCorporateConsolidated
Earned premium and fee income from external customers$13,928 $3,757 $— $6,645 $1,077 $25,407 $40 $25,447 
Net investment income1,967 256 76 533 21 2,853 58 2,911 
Net realized gains (losses)(91)(13)(3)(38)15 (130)30 (100)
Other revenue [1]88 — — — 91 19 110 
Total Revenues15,807 4,088 73 7,140 1,113 28,221 147 28,368 
Significant segment expenses12,309 3,457 204 6,440 844 23,254 23,254 
Other segment expenses [2]71 — — 78 78 
Corporate expenses276 276 
Income tax expense (benefit)712 113 (29)143 56 995 (71)924 
Net income (loss)$2,780 $447 $(103)$557 $213 $3,894 $(58)$3,836 
Other segment disclosures:
Amortization of DAC $2,201 $282 $ $33 $ $2,516 $ $2,516 
Amortization of other intangibles $29 $2 $ $40 $ $71 $ $71 
Total Assets$57,471 $6,446 $4,354 $13,564 $812 $82,647 $3,350 $85,997 
Segment/Category Summary For the Year Ended December 31, 2024
Reportable Segments
Business InsurancePersonal InsuranceP&C Other OperationsEmployee BenefitsHartford FundsTotal Reportable SegmentsCorporateConsolidated
Earned premium and fee income from external customers$12,764 $3,486 $— $6,615 $1,035 $23,900 $40 $23,940 
Net investment income1,714 222 74 475 20 2,505 63 2,568 
Net realized gains (losses)(73)(14)(4)(24)12 (103)42 (61)
Other revenue [1]85 — — — 86 88 
Total Revenues14,406 3,779 70 7,066 1,067 26,388 147 26,535 
Significant segment expenses11,475 3,455 228 6,364 824 22,346 22,346 
Other segment expenses [2]67 — — 77 77 
Corporate expenses263 263 
Income tax expense (benefit)576 49 (35)141 51 782 (44)738 
Net income (loss)$2,349 $208 $(127)$561 $192 $3,183 $(72)$3,111 
Other segment disclosures:
Amortization of DAC$1,993 $255 $ $34 $ $2,282 $ $2,282 
Amortization of other intangibles$29 $2 $ $40 $ $71 $ $71 
Total Assets$53,296 $6,034 $4,312 $13,502 $761 $77,905 $3,012 $80,917 
Segment/Category Summary For the Year Ended December 31, 2023
Reportable Segments
Business InsurancePersonal InsuranceP&C Other OperationsEmployee BenefitsHartford FundsTotal Reportable SegmentsCorporateConsolidated
Earned premium and fee income from external customers$11,682 $3,117 $— $6,515 $973 $22,287 $39 $22,326 
Net investment income1,532 171 69 469 17 2,258 47 2,305 
Net realized gains (losses)(156)(16)(7)(45)10 (214)26 (188)
Other revenue [1]81 — — — 82 84 
Total Revenues13,059 3,353 62 6,939 1,000 24,413 114 24,527 
Significant segment expenses10,470 3,347 228 6,271 781 21,097 21,097 
Other segment expenses [2]60 — — — 62 62 
Corporate expenses280 280 
Income tax expense (benefit)502 (15)(36)133 45 629 (45)584 
Net income (loss)$2,085 $(39)$(130)$535 $174 $2,625 $(121)$2,504 
Other segment disclosures:
Amortization of DAC $1,779 $231 $ $34 $ $2,044 $ $2,044 
Amortization of other intangibles $29 $2 $ $40 $ $71 $ $71 
[1]Other revenues for Business Insurance and Corporate includes revenues from equity method investments that are not considered revenues from contracts with customers in the table below.
[2]Other segment expenses primarily consists of integration costs associated with the 2019 acquisition of Navigators Group for Business Insurance and servicing expenses for Personal Insurance.
Non-Insurance Revenue from Contracts with Customers
For the years ended December 31,
Revenue Line Item202520242023
Business Insurance
Installment billing feesFee income$45 $43 $41 
Personal Insurance
Installment billing feesFee income32 33 30 
Insurance servicing revenuesOther revenues88 85 81 
Employee Benefits
Administrative servicesFee income223 222 217 
Hartford Funds
Advisory, servicing and distribution feesFee income1,077 1,035 973 
Corporate
Investment management and other feesFee income40 40 39 
OtherOther revenues— 
Total non-insurance revenues with customers$1,506 $1,458 $1,382 

Historical Timeline

Fiscal YearFiled
2025Feb 20, 2026Showing above
2024Feb 21, 2025
2023Feb 23, 2024
2022Feb 24, 2023
2021Feb 18, 2022
2020Feb 19, 2021
2019Feb 21, 2020
2018Feb 22, 2019
2017Feb 23, 2018
2016Feb 24, 2017
2015Feb 26, 2016

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.