Note 23: Segment Information

For the year ended December 31, 2024, the Company adopted ASU 2023-07 - Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures that required disclosures to include additional details on reportable segments so financial statement users may better understand an entity’s overall performance and assist in assessing potential future cash flows. The new guidance required public entities to present information regarding significant segment expenses that are regularly provided to the CODM as well as details regarding segment’s profit and loss. The update did not have a material impact on the Company’s financial position or results of operations but did require the expansion of the segment disclosures below.

The Company’s three reportable business segments are defined as Multi-family Mortgage Banking, Mortgage Warehousing, and Banking. The reportable business segments are consistent with the internal reporting and evaluation of the principal lines of business of the Company. The Multi-family Mortgage Banking segment originates and services government sponsored mortgages for multi-family and healthcare facilities. It is also a fully integrated syndicator of low-income housing tax credit and debt funds. The Mortgage Warehousing segment funds agency eligible residential loans from the date of origination or purchase, until the date of sale in the secondary market, as well as commercial loans to non-depository financial institutions. The Banking segment provides a wide range of financial products and services to consumers and businesses, including retail banking, commercial lending, agricultural lending, retail and correspondent residential mortgage banking, and SBA lending. The Other segment includes general and administrative expenses that provide services to all segments; internal funds transfer pricing offsets resulting from allocations to/from the other segments, certain elimination entries and investments in qualified affordable housing limited partnerships or LLCs and certain debt funds. All operations are domestic.

The Company’s segments diversify the net income of Merchants Bank and provide synergies across the segments. Strategic opportunities come from MCC and MCS, where loans are funded by the Banking segment and the Banking segment provides Ginnie Mae custodial services to MCC and MCS. Low-income tax credit syndication and debt fund offerings complement the lending activities of new and existing multi-family mortgage customers. The securities available for sale and held to maturity funded by MCC custodial deposits or purchases of securitized loans originated by MCC are pledged to the FHLB to provide borrowing capacity during periods of high residential loan volume for Mortgage Warehousing. Mortgage Warehousing provides leads to Correspondent Lending in the Banking segment. Retail and commercial customers provide cross selling opportunities within the Banking segment. Merchants Mortgage is a risk mitigant to Mortgage Warehousing because it provides the Company with a ready platform to sell or refinance the underlying collateral to secure repayment. These and other synergies form a part of the Company’s strategic plan.

The reportable business segments are strategic business units that offer distinct, but complimentary, products and services. Due to the specialized nature of each segment and different resource requirements, they are managed

separately. The accounting policies of the segments are the same as those described in the summary of significant accounting policies. See Note 1: Nature of Operations and Summary of Significant Accounting Policies for more details.

The Company’s CODM is the president and chief operating officer. The CODM evaluates performance for all reportable segments based on net interest income, noninterest income, noninterest expense, salary and employee benefits, and net income (loss). The CODM uses the above-mentioned metrics, along with total assets, in deciding how to allocate capital and both human and financial resources among the segments. Major decisions are also made with input from segment leadership, the Board, and various management committees, as appropriate.

The tables below present selected business segment financial information for the years ended December 31, 2025, 2024, and 2023.

Multi-family

  ​ ​ ​

 

Mortgage 

Mortgage

 

  ​ ​ ​

Banking

  ​ ​ ​

Warehousing

  ​ ​ ​

Banking

  ​ ​ ​

Other

  ​ ​ ​

Total

(In thousands)

Year Ended December 31, 2025

Interest income

$

4,613

$

413,656

$

767,786

$

14,796

 

$

1,200,851

Interest expense

 

80

 

274,031

 

412,964

 

(3,283)

 

 

683,792

Net interest income

 

4,533

 

139,625

 

354,822

 

18,079

 

 

517,059

Provision for credit losses

 

(403)

 

3,020

 

115,137

 

 

 

117,754

Net interest income after provision for credit losses

 

4,936

 

136,605

 

239,685

 

18,079

 

 

399,305

Noninterest income

 

168,874

 

12,596

 

933

 

(18,015)

 

 

164,388

Noninterest expense

 

  ​

 

  ​

 

  ​

 

  ​

 

 

  ​

Salaries and employee benefits

 

103,504

 

8,107

 

24,765

 

30,136

 

 

166,512

Other noninterest expense

 

18,314

 

24,661

 

69,589

 

20,817

 

 

133,381

Total noninterest expense

 

121,818

 

32,768

 

94,354

 

50,953

 

 

299,893

Income (loss) before income taxes

 

51,992

 

116,433

 

146,264

 

(50,889)

 

 

263,800

Income tax expense (benefit)

 

11,837

 

19,489

 

24,259

 

(10,555)

 

 

45,030

Net income (loss)

$

40,155

$

96,944

$

122,005

$

(40,334)

 

$

218,770

Total assets

$

526,423

$

7,251,653

$

11,307,401

$

363,466

 

$

19,448,943

Significant non-cash items:

Included in other noninterest income:

Servicing rights fair value adjustments

$

3,807

$

$

(2,359)

$

 

$

1,448

Derivative fair value adjustments

5,496

 

5,496

Multi-family

 

Mortgage 

Mortgage

 

  ​ ​ ​

Banking

  ​ ​ ​

Warehousing

  ​ ​ ​

Banking

  ​ ​ ​

Other

  ​ ​ ​

Total

(In thousands)

Year Ended December 31, 2024

Interest income

$

5,239

$

391,743

$

891,490

$

14,248

 

$

1,302,720

Interest expense

 

80

 

262,149

 

521,030

 

(3,159)

 

 

780,100

Net interest income

 

5,159

 

129,594

 

370,460

 

17,407

 

 

522,620

Provision for credit losses

 

(1,003)

 

1,466

 

23,815

 

 

 

24,278

Net interest income after provision for credit losses

 

6,162

 

128,128

 

346,645

 

17,407

 

 

498,342

Noninterest income

 

168,028

 

3,016

 

(8,523)

 

(14,409)

 

 

148,112

Noninterest expense

 

  ​

 

  ​

 

  ​

 

  ​

 

 

  ​

Salaries and employee benefits

 

77,685

 

8,115

 

19,437

 

25,486

 

 

130,723

Other noninterest expense

 

20,228

 

13,818

 

43,230

 

15,813

 

 

93,089

Total noninterest expense

 

97,913

 

21,933

 

62,667

 

41,299

 

 

223,812

Income (loss) before income taxes

 

76,277

 

109,211

 

275,455

 

(38,301)

 

 

422,642

Income tax expense (benefit)

 

20,380

 

26,409

 

65,382

 

(9,915)

 

 

102,256

Net income (loss)

$

55,897

$

82,802

$

210,073

$

(28,386)

 

$

320,386

Total assets

$

479,099

$

6,000,624

$

11,761,202

$

564,807

 

$

18,805,732

Significant non-cash items:

Included in other noninterest income:

Servicing rights fair value adjustments

$

20,487

$

$

2,222

$

 

$

22,709

Derivative fair value adjustments

(2,533)

 

(2,533)

Multi-family

 

Mortgage 

Mortgage

 

  ​ ​ ​

Banking

  ​ ​ ​

Warehousing

  ​ ​ ​

Banking

  ​ ​ ​

Other

  ​ ​ ​

Total

(In thousands)

Year Ended December 31, 2023

Interest income

$

5,718

$

276,366

$

789,399

$

6,315

 

$

1,077,798

Interest expense

 

52

 

184,486

 

451,952

 

(6,763)

 

 

629,727

Net interest income

 

5,666

 

91,880

 

337,447

 

13,078

 

 

448,071

Provision for credit losses

 

 

2,782

 

37,449

 

 

 

40,231

Net interest income after provision for credit losses

 

5,666

 

89,098

 

299,998

 

13,078

 

 

407,840

Noninterest income

 

123,980

 

14,315

 

(12,527)

 

(11,100)

 

 

114,668

Noninterest expense

 

  ​

 

  ​

 

  ​

 

  ​

 

 

  ​

Salaries and employee benefits

 

64,453

 

6,026

 

16,192

 

21,510

 

 

108,181

Other noninterest expense

 

19,409

 

7,977

 

26,619

 

12,415

 

 

66,420

Total noninterest expense

 

83,862

 

14,003

 

42,811

 

33,925

 

 

174,601

Income (loss) before income taxes

 

45,784

 

89,410

 

244,660

 

(31,947)

 

 

347,907

Income tax expense (benefit)

 

9,311

 

15,885

 

50,262

 

(6,785)

 

 

68,673

Net income (loss)

$

36,473

$

73,525

$

194,398

$

(25,162)

 

$

279,234

Total assets

$

411,097

$

4,522,175

$

11,760,943

$

258,301

 

$

16,952,516

Significant non-cash items:

Included in other noninterest income:

Servicing rights fair value adjustments

$

3,874

$

$

688

$

 

$

4,562

Derivative fair value adjustments

6,576

 

6,576

Historical Timeline

Fiscal YearFiled
2025Feb 27, 2026Showing above
2024Feb 28, 2025
2023Mar 12, 2024
2022Mar 16, 2023
2021Mar 4, 2022
2020Mar 5, 2021
2019Mar 16, 2020
2018Mar 15, 2019
2017Mar 28, 2018

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.