Segments
The Company manages the business as one reportable segment consisting of owning and managing self storage properties located in the United States. The Company collects rental revenue from customers for space rentals and related fees. Although the Company has several operating segments consisting of self storage properties in different geographic markets, these operating segments have been aggregated into one reportable segment based on the similar economic characteristics among all markets. The Company considers factors such as the physical and economic characteristics of its properties and the related operating activities in determining its operating segments. Operating segments that exhibit similar physical and economic characteristics and other operating similarities have been aggregated. The company has other operating segments, consisting of activities other than owning and managing self storage properties, that are insignificant based on the guidance set forth in ASC 280, and included under the heading "All Other."
The Company's chief operating decision maker ("CODM") is its President and Chief Executive Officer. The CODM uses net operating income ("NOI") to assess segment performance and allocate resources. NOI is the key measure used by the CODM to evaluate the economic productivity from owning and managing the Company's self storage properties, as it enables the CODM to evaluate the operating performance of the Company's self storage properties on a consistent and comparable basis from period to period.
Reportable segment asset information is not provided to the CODM as the CODM does not use segment asset information to evaluate the business and allocate resources.
The following table presents our reportable segment NOI for the years ended December 31, 2025, 2024 and 2023 (dollars in thousands):
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| Year Ended December 31, |
| 2025 | | 2024 | | 2023 |
| Reportable segment revenue | | | | | |
| Rental revenue | $ | 678,489 | | | $ | 700,247 | | | $ | 793,966 | |
| Other property-related revenue | 25,911 | | | 27,362 | | | 29,686 | |
| Total reportable segment revenue | 704,400 | | | 727,609 | | | 823,652 | |
Property operating expenses | | | | | |
| Store payroll and related costs | 51,294 | | | 51,675 | | | 58,519 | |
| Property tax expense | 63,118 | | | 60,893 | | | 66,315 | |
| Utilities expense | 22,098 | | | 21,288 | | | 23,440 | |
| Repairs & maintenance expense | 17,134 | | | 16,044 | | | 17,911 | |
| Marketing expense | 24,695 | | | 19,152 | | | 18,995 | |
| Insurance expense | 10,175 | | | 11,135 | | | 10,633 | |
| Other property operating expenses | 29,032 | | | 31,665 | | | 33,173 | |
| Total property operating expenses | 217,546 | | | 211,852 | | | 228,986 | |
| Net operating income | 486,854 | | | 515,757 | | | 594,666 | |
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NOI represents rental revenue plus other property-related revenue, minus property operating expenses. NOI excludes management fees and other revenue, general and administrative expenses, depreciation and amortization, interest expense, loss on early extinguishment of debt, equity in losses (earnings) of unconsolidated real estate ventures, acquisition costs, non-operating (income) expense, gain on sale of self storage properties or income tax expense.
The following table is a reconciliation of our reportable segment revenue to total revenue for the years ended December 31, 2025, 2024 and 2023 (dollars in thousands):
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| Year Ended December 31, |
| 2025 | | 2024 | | 2023 |
| Reportable segment revenue | | | | | |
| Rental revenue | $ | 678,489 | | | $ | 700,247 | | | $ | 793,966 | |
| Other property-related revenue | 25,911 | | | 27,362 | | | 29,686 | |
| Total reportable segment revenue | 704,400 | | | 727,609 | | | 823,652 | |
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| Management fees and other revenue | 48,529 | | | 42,726 | | | 34,411 | |
| Total Revenue | $ | 752,929 | | | $ | 770,335 | | | $ | 858,063 | |
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The following table is a reconciliation of our reported income before income taxes to our net operating income for the years ended December 31, 2025, 2024 and 2023 (dollars in thousands):
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| Year Ended December 31, |
| 2025 | | 2024 | | 2023 |
| Income before income taxes | $ | 119,376 | | | $ | 187,037 | | | $ | 238,578 | |
| All Other | | | | | |
| Management fees and other revenue | (48,529) | | | (42,726) | | | (34,411) | |
| General and administrative expenses | 51,130 | | | 57,606 | | | 59,281 | |
| Depreciation and amortization | 189,320 | | | 189,855 | | | 221,993 | |
| Other | 16,291 | | | 13,866 | | | 11,108 | |
| Interest expense | 162,445 | | | 154,260 | | | 166,147 | |
| Loss on early extinguishment of debt | — | | | 323 | | | 758 | |
| Equity in losses (earnings) of unconsolidated real estate ventures | 7,327 | | | 16,075 | | | (7,553) | |
| Acquisition costs | 6,721 | | | 3,616 | | | 1,659 | |
| Non-operating (income) expense | (934) | | | (314) | | | 1,016 | |
| Gain on sale of self storage properties | (16,293) | | | (63,841) | | | (63,910) | |
| Net operating income | $ | 486,854 | | | $ | 515,757 | | | $ | 594,666 | |
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