Note 27—Segments

The Company’s reportable segments are identified based on their unique business activities. The following disclosures about the Company’s business segments are presented consistent with the way the Company’s chief operating decision maker organizes and evaluates financial information for making operating decisions and assessing performance. The Company’s chief operating decision maker is its chief executive officer. The reportable segments are evaluated based on income or loss before provisions for income taxes. The chief operating decision maker uses pre-tax segment results to assess segment performance and allocate operating and capital resources among the two reportable segments described below. The segments are separately evaluated because they represent different services.

The Company conducts its business in two operating and reportable segments, production and servicing:

The production segment performs loan origination, acquisition and sale activities, including the fulfillment of correspondent production activities for PMT.
The servicing segment performs servicing and subservicing of loans on behalf of non-affiliate investors, execution and management of early buyout transactions, and servicing of loans sourced and managed for PMT.
Non-segment activities are included under the heading “Corporate and other” and include amounts attributable to corporate activities that are not directly attributable to the production and servicing segments as well as investment management fees earned from PMT. None of the other items meet the quantitative threshold to be classified as a reportable segment.

Financial performance and results by segment are as follows:

Year ended December 31, 2025

  ​ ​ ​

Production

  ​ ​ ​

Servicing

  ​ ​ ​

Reportable segment total

  ​ ​ ​

Corporate
and other

  ​ ​ ​

Consolidated
total

 

(in thousands)

Revenues: (1)

  ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

  ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

Net gains on loans held for sale at fair value

$

947,258

$

124,496

$

1,071,754

$

$

1,071,754

Loan origination fees

235,835

235,835

235,835

Fulfillment fees from PennyMac Mortgage Investment Trust

23,804

23,804

23,804

Net loan servicing fees

705,699

705,699

705,699

Management fees

27,649

27,649

Net interest (expense) income:

Interest income

429,778

492,997

922,775

1,672

924,447

Interest expense

377,017

583,538

960,555

960,555

52,761

(90,541)

(37,780)

1,672

(36,108)

Other

622

(2,271)

(1,649)

19,552

17,903

Total net revenue

1,260,280

737,383

1,997,663

48,873

2,046,536

Expenses:

Compensation

441,202

207,927

649,129

133,787

782,916

Loan origination

251,990

251,990

251,990

Technology

111,691

40,867

152,558

10,046

162,604

Servicing

122,626

122,626

122,626

Marketing and advertising

39,147

1,778

40,925

5,215

46,140

Professional services

14,114

7,264

21,378

16,595

37,973

Occupancy and equipment

17,732

10,562

28,294

7,034

35,328

Other (2)

14,484

21,466

35,950

19,592

55,542

Total expenses

890,360

412,490

1,302,850

192,269

1,495,119

Income (loss) before provision for income taxes

$

369,920

$

324,893

$

694,813

$

(143,396)

$

551,417

Segment assets at end of year

$

9,756,783

$

19,564,252

$

29,321,035

$

67,654

$

29,388,689

Acquisition of:

Capitalized software

$

27,255

$

3,930

$

31,185

$

8,099

$

39,284

Furniture, fixtures, equipment and building improvements

$

6,275

$

2,804

$

9,079

$

2,842

$

11,921

Amortization of capitalized software

$

40,714

$

6,218

$

46,932

$

412

$

47,344

Impairment of capitalized software

$

4,597

$

$

4,597

$

$

4,597

Depreciation and amortization of furniture, fixtures, equipment and building improvements

$

3,706

$

2,216

$

5,922

$

1,126

$

7,048

(1)All revenues are from external customers. The segments do not recognize intersegment revenues.

(2)Other expense includes smaller balance expense categories not separately provided to the chief operating decision maker such as safekeeping, travel, postage and corporate insurance.

Year ended December 31, 2024

  ​ ​ ​

Production

  ​ ​ ​

Servicing

  ​ ​ ​

Reportable segment total

  ​ ​ ​

Corporate
and other

  ​ ​ ​

Consolidated
total

  ​

(in thousands)

Revenues: (1)

Net gains on loans held for sale at fair value

$

726,720

$

90,648

$

817,368

$

$

817,368

Loan origination fees

185,700

185,700

185,700

Fulfillment fees from PennyMac Mortgage Investment Trust

26,291

26,291

26,291

Net loan servicing fees

533,655

533,655

533,655

Management fees

28,623

28,623

Net interest (expense) income:

Interest income

321,210

470,492

791,702

1,864

793,566

Interest expense

318,750

500,598

819,348

819,348

2,460

(30,106)

(27,646)

1,864

(25,782)

Other

531

1,167

1,698

26,178

27,876

Total net revenue

941,702

595,364

1,537,066

56,665

1,593,731

Expenses:

Compensation

315,838

204,371

520,209

112,529

632,738

Loan origination

164,092

164,092

164,092

Technology

95,603

39,511

135,114

14,433

149,547

Servicing

105,997

105,997

105,997

Professional services

11,206

6,906

18,112

19,880

37,992

Occupancy and equipment

15,683

11,142

26,825

6,073

32,898

Marketing and advertising

20,138

280

20,418

1,551

21,969

Legal settlements

(30)

(30)

1,621

1,591

Other (2)

7,911

22,185

30,096

15,785

45,881

Total expenses

630,471

390,362

1,020,833

171,872

1,192,705

Income (loss) before provision for income taxes

$

311,231

$

205,002

$

516,233

$

(115,207)

$

401,026

Segment assets at end of year

$

8,431,612

$

17,588,018

$

26,019,630

$

67,257

$

26,086,887

Acquisition of:

Capitalized software

$

16,156

$

3,685

$

19,841

$

541

$

20,382

Furniture, fixtures, equipment and building improvements

$

465

$

1,039

$

1,504

$

211

$

1,715

Amortization of capitalized software

$

39,160

$

7,881

$

47,041

$

1,128

$

48,169

Depreciation and amortization of furniture, fixtures, equipment and building improvements

$

3,743

$

2,804

$

6,547

$

1,268

$

7,815

(1)All revenues are from external customers. The segments do not recognize intersegment revenues.

(2)Other expense includes smaller balance expense categories not separately provided to the chief operating decision maker such as safekeeping, travel, postage and corporate insurance.

Year ended December 31, 2023

  ​ ​ ​

Production

  ​ ​ ​

Servicing

  ​ ​ ​

Reportable segment total

  ​ ​ ​

Corporate
and other

  ​ ​ ​

Consolidated
Total

  ​

(in thousands)

Revenues: (1)

Net gains on loans held for sale at fair value

$

453,063

$

92,880

$

545,943

$

$

545,943

Loan origination fees

146,118

146,118

146,118

Fulfillment fees from PennyMac Mortgage Investment Trust

27,826

27,826

27,826

Net loan servicing fees

642,600

642,600

642,600

Management fees

28,762

28,762

Net interest income (expense):

Interest income

272,307

358,247

630,554

2,370

632,924

Interest expense

254,890

382,887

637,777

637,777

17,417

(24,640)

(7,223)

2,370

(4,853)

Other

250

3,663

3,913

11,347

15,260

Total net revenue

644,674

714,503

1,359,177

42,479

1,401,656

Expenses:

Compensation

274,447

201,002

475,449

101,515

576,964

Loan origination

114,500

114,500

114,500

Technology

88,086

40,343

128,429

14,723

143,152

Servicing

69,433

69,433

69,433

Professional services

10,825

7,485

18,310

42,211

60,521

Occupancy and equipment

18,353

10,774

29,127

7,431

36,558

Marketing and advertising

16,125

178

16,303

1,328

17,631

Legal settlements

853

853

161,917

162,770

Other (2)

5,407

16,896

22,303

14,193

36,496

Total expenses

528,596

346,111

874,707

343,318

1,218,025

Income (loss) before provision for income taxes

$

116,078

$

368,392

$

484,470

$

(300,839)

$

183,631

Segment assets at end of year

$

4,560,323

$

14,036,203

$

18,596,526

$

248,037

$

18,844,563

Acquisition of:

Capitalized software

$

32,504

$

416

$

32,920

$

1,864

$

34,784

Furniture, fixtures, equipment and building improvements

$

199

$

991

$

1,190

$

196

$

1,386

Amortization of capitalized software

$

31,285

$

9,934

$

41,219

$

2,243

$

43,462

Depreciation and amortization of furniture, fixtures, equipment and building improvements

$

5,225

$

2,965

$

8,190

$

1,562

$

9,752

(1)All revenues are from external customers. The segments do not recognize intersegment revenues.

(2)Other expense includes smaller balance expense categories not separately provided to the chief operating decision maker such as safekeeping, travel, postage and corporate insurance.

Historical Timeline

Fiscal YearFiled
2025Feb 20, 2026Showing above
2024Feb 19, 2025
2023Feb 21, 2024
2022Feb 22, 2023
2021Feb 23, 2022
2020Feb 25, 2021
2019Feb 28, 2020
2018Mar 5, 2019

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.