Segments
The Company’s Chief Executive Officer, who has been identified as its CODM, has evaluated how the Company views and measures its performance. ASC 280, Segment Reporting establishes the standards for reporting information about segments in financial statements. In applying the criteria set forth in that guidance, the Company has determined that it has two reportable segments - Direct to Consumer and Partner Network. The key factors used to identify these reportable segments are the Company’s internal operations and the nature of its marketing channels, which drive client acquisition into the mortgage platform. This determination reflects how its CODM monitors performance, allocates capital and makes strategic and operational decisions. Since the respective acquisition dates, the operations acquired from Mr. Cooper and Redfin have been managed within our existing reportable segment structure.

Direct to Consumer

In the Direct to Consumer segment, clients have the ability to interact with Rocket Mortgage digitally and/or with the Company’s mortgage bankers. The Company markets to potential clients in this segment through various brand campaigns and performance marketing channels. The Direct to Consumer segment generates revenue from originating, closing, selling and servicing predominantly agency-conforming loans, which are pooled and sold to the secondary market. This segment also produces revenue by providing title and settlement services and appraisal management to these clients as part of our end-to-end mortgage origination experience. Servicing and subservicing activities are fully allocated to the Direct to Consumer segment as they are viewed as an extension of the client experience, which positions us to have high retention and recapture the clients’ next refinance, purchase and personal loan transactions.

Revenues in the Direct to Consumer segment are generated primarily from the gain on sale of loans, which includes loan origination fees, revenues associated with title, closing and appraisal fees and revenues from sales of loans into the secondary market, as well as the Fair value of originated MSRs and hedging gains and losses. Loan servicing income consists of the contractual fees earned for servicing and subservicing loans and other ancillary servicing fees, as well as changes in the fair value of MSRs due to changes in valuation assumptions and realization of cash flows.

Partner Network

We provide industry-leading client service and leverage our widely recognized brand to strengthen our wholesale relationships, through Rocket Pro, as well as enterprise partnerships, and correspondent relationships, both driving growth in our Partner Network segment. Rocket Pro works exclusively with mortgage brokers, community banks and credit unions, enabling them to maintain their own brand and client relationships while leveraging Rocket Mortgage's expertise, technology and award-winning process. Our enterprise partnerships include financial institutions and well-known consumer-focused companies that value our award-winning client experience and offer their clients mortgage solutions through our trusted brand. These organizations connect their clients directly to us through marketing channels and referrals. In our Correspondent channel, we acquire mortgage loans from third-party mortgage originators and financial institutions, leveraging Rocket’s underwriting, fulfillment and secondary market capabilities.

Revenues in the Partner Network segment are generated primarily from the gain on sale of loans, which includes loan origination fees, revenues associated with title, closing and appraisal fees and revenues from sales of loans into the secondary market, as well as the Fair value of originated MSRs and hedging gains and losses.

Other Information About Our Segments

The Company measures the performance of the segments primarily on a Contribution margin basis. The CODM uses the total revenue and profitability metrics of each segment to assess performance and allocation of resources by segment. The accounting policies applied by our segments are described in Note 1, Business, Basis of Presentation and Significant Accounting Policies. Directly attributable expenses include Salaries, commissions and team member benefits, General and administrative expenses, Marketing and advertising expenses Interest and amortization on non-funding debt and Other expenses, such as mortgage servicing related expenses and expenses generated from Rocket Close (title and settlement services).

The Company does not allocate assets to its reportable segments as they are not included in the review performed by the CODM for purposes of assessing segment performance and allocating resources. The Consolidated Balance Sheets is managed on a consolidated basis and is not used in the context of segment reporting.
The Company also reports an “All Other” category that includes operations from Rocket Money, Rocket Loans as well as certain Redfin and Mr. Cooper operations, and includes professional service fee revenues from related parties. These operations are neither significant individually nor in aggregate and therefore do not constitute a reportable segment.

Key operating data for our business segments for the years ended:
Year Ended December 31, 2025
Direct to ConsumerPartner NetworkSegments Total
All Other (1)
Total
Revenue
Gain on sale of loans, net$3,130 $585 $3,715 $92 $3,807 
Interest income300 200 500 1 501 
Interest expense on funding facilities(231)(144)(375)(1)(376)
Servicing fee income2,309  2,309 8 2,317 
Changes in fair value of MSRs(1,530) (1,530) (1,530)
Other income813 27 840 1,136 1,976 
Total revenue, net4,791 668 5,459 1,236 6,695 
Expenses
Salaries, commissions and team member benefits1,329 234 1,563 402 1,965 
General and administrative expenses427 27 454 72 526 
Marketing and advertising expenses790 10 800 288 1,088 
Interest and amortization on non-funding debt65  65  65 
Other expenses251 11 262 48 310 
Less: Directly attributable expenses2,862 282 3,144 810 3,954 
Change in fair value of MSRs due to valuation assumptions (net of hedges)164  164  164 
Contribution margin$2,093 $386 $2,479 $426 $2,905 
Year Ended December 31, 2024
Direct to ConsumerPartner NetworkSegments Total
All Other (1)
Total
Revenue
Gain on sale of loans, net$2,363 $605 $2,968 $45 $3,013 
Interest income224 189 413 — 413 
Interest expense on funding facilities(171)(144)(315)— (315)
Servicing fee income1,456 — 1,456 1,462 
Changes in fair value of MSRs(579)— (579)— (579)
Other income599 20 619 488 1,107 
Total revenue, net3,892 670 4,562 539 5,101 
Expenses
Salaries, commissions and team member benefits1,065 197 1,262 178 1,440 
General and administrative expenses279 25 304 61 365 
Marketing and advertising expenses653 662 162 824 
Other expenses146 155 160 
Less: Directly attributable expenses2,143 240 2,383 406 2,789 
Change in fair value of MSRs due to valuation assumptions (net of hedges)(199)— (199)— (199)
Contribution margin$1,550 $430 $1,980 $133 $2,113 
Year Ended December 31, 2023
Direct to ConsumerPartner NetworkSegments Total
All Other (1)
Total
Revenue
Gain on sale of loans, net$1,660 $371 $2,031 $35 $2,066 
Interest income182 145 327 — 327 
Interest expense on funding facilities(114)(92)(206)— (206)
Servicing fee income1,397 — 1,397 1,402 
Changes in fair value of MSRs(701)— (701)— (701)
Other income565 15 580 331 911 
Total revenue, net2,989 439 3,428 371 3,799 
Expenses
Salaries, commissions and team member benefits1,014 201 1,215 179 1,394 
General and administrative expenses189 21 210 17 227 
Marketing and advertising expenses602 10 612 125 737 
Other expenses119 127 133 
Less: Directly attributable expenses1,924 240 2,164 327 2,491 
Change in fair value of MSRs due to valuation assumptions, (net of hedges)(29)— (29)— (29)
Contribution margin$1,036 $199 $1,235 $44 $1,279 
(1)    All Other includes certain intercompany eliminations, as a portion of expense generated through intercompany transactions is allocated to our segments.
The following table represents a reconciliation of segment Contribution margin to consolidated U.S. GAAP (Loss) income before income taxes for the years ended:
Year Ended December 31,
202520242023
Contribution margin$2,905 $2,113 $1,279 
Change in fair value of MSRs due to valuation assumptions (net of hedges)(164)199 29 
Less expenses not allocated to segments:
Salaries, commissions and team member benefits1,342 821 863 
General and administrative expenses913 528 576 
Depreciation and amortization290 113 110 
Interest and amortization expense on non-funding debt373 154 153 
Other expenses37 28 
(Loss) income before income taxes$(214)$668 $(403)

Historical Timeline

Fiscal YearFiled
2025Mar 2, 2026Showing above
2024Mar 3, 2025
2023Feb 27, 2024
2022Mar 1, 2023
2021Mar 1, 2022
2020Mar 24, 2021

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.