NOTE 4. REVENUE AND DEFERRED REVENUE

Disaggregation of Revenue

In the following tables, revenue is disaggregated by primary geographical market, type of revenue, and SmartRent Solution.

 

 

 

For the years ended December 31,

 

 

 

2024

 

 

2023

 

 

2022

 

Revenue by geography

 

 

 

 

 

 

 

 

 

United States

 

$

173,207

 

 

$

235,553

 

 

$

165,795

 

International

 

 

1,678

 

 

 

1,285

 

 

 

2,026

 

Total revenue

 

$

174,885

 

 

$

236,838

 

 

$

167,821

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For the years ended December 31,

 

 

 

2024

 

 

2023

 

 

2022

 

Revenue by type

 

 

 

 

 

 

 

 

 

Hardware

 

$

82,844

 

 

$

137,201

 

 

$

87,372

 

Professional services

 

 

18,803

 

 

$

35,473

 

 

 

32,301

 

Hosted services

 

 

73,238

 

 

$

64,164

 

 

 

48,148

 

Total revenue

 

$

174,885

 

 

$

236,838

 

 

$

167,821

 

 

 

 

 

For the years ended December 31,

 

 

 

2024

 

 

2023

 

 

2022

 

 

 

(dollars in thousands)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SmartRent Solutions

 

Hardware

 

Professional
Services

 

Hosted Services

 

Total 2024

 

 

Hardware

 

Professional Services

 

Hosted Services

 

Total 2023

 

 

Hardware

 

Professional Services

 

Hosted Services

 

Total 2022

 

Smart Communities Solutions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 Smart Apartments

 

$

74,754

 

$

13,095

 

$

57,335

 

$

145,184

 

 

$

130,894

 

$

30,546

 

$

49,696

 

$

211,135

 

 

$

82,799

 

$

30,419

 

$

37,605

 

 

150,823

 

 Access Control

 

 

3,791

 

 

2,378

 

 

1,722

 

 

7,891

 

 

 

3,607

 

 

3,527

 

 

912

 

 

8,047

 

 

 

3,440

 

 

1,799

 

 

316

 

 

5,555

 

 Community WiFi

 

 

287

 

 

1,041

 

 

701

 

 

2,029

 

 

 

395

 

 

996

 

 

688

 

 

2,078

 

 

 

179

 

 

44

 

 

257

 

 

480

 

 Other

 

 

4,012

 

 

2,289

 

 

2,100

 

 

8,401

 

 

 

2,305

 

 

404

 

 

1,534

 

 

4,243

 

 

 

954

 

 

39

 

 

1,537

 

 

2,529

 

Smart Operations Solutions

 

 

-

 

 

-

 

 

11,380

 

 

11,380

 

 

 

-

 

 

-

 

 

11,334

 

 

11,334

 

 

 

-

 

 

-

 

 

8,433

 

 

8,433

 

 Total Revenue

 

$

82,844

 

$

18,803

 

$

73,238

 

$

174,885

 

 

$

137,201

 

$

35,473

 

$

64,164

 

$

236,838

 

 

$

87,372

 

$

32,301

 

$

48,148

 

 

167,821

 

 

Remaining Performance Obligations

Advance payments received from customers are recorded as deferred revenue and are recognized upon the completion of related performance obligations over the period of service. Advance payments for non-distinct Hub Devices were recorded as deferred revenue and recognized over their average in-service life. Advance payments received from customers for subscription services are recorded as deferred revenue and recognized over the term of the subscription. A summary of the change in deferred revenue is as follows.

 

 

For the years ended December 31,

 

 

 

2024

 

 

2023

 

Deferred revenue balance as of January 1

 

$

123,160

 

 

$

139,948

 

Revenue recognized from balance of deferred revenue
      at the beginning of the period

 

 

(54,624

)

 

 

(47,919

)

Revenue deferred during the period

 

 

32,862

 

 

 

71,243

 

Revenue recognized from revenue originated
     and deferred during the period

 

 

(13,739

)

 

 

(40,112

)

Deferred revenue balance as of December 31

 

$

87,659

 

 

$

123,160

 

 

As of December 31, 2024, the Company expects to recognize 40% of its total deferred revenue within the next 12 months, 19% of its total deferred revenue between 13 and 36 months, 34% between 37 and 60 months, and the remainder is expected to be recognized beyond five years. Contracts may contain termination for convenience provisions that allow the Company, customer, or both parties the ability to terminate for convenience, either at any time or upon providing a specified notice period, without a substantive termination penalty. Included in deferred revenue as of December 31, 2024 and 2023 are $15,155 and $39,195, respectively, of prepaid fees related to contracts with termination for convenience provisions which are refundable at the request of the customer. Based on the Company's historical experience, customers do not typically exercise their termination for convenience rights. Deferred cost of revenue includes all direct costs included in cost of revenue that have been deferred to future periods.

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About Revenue Disclosures

Revenue disclosures under ASC 606 explain how a company identifies performance obligations, allocates transaction prices, and determines when revenue is recognized. This section is essential for understanding whether reported revenue reflects genuine economic activity or aggressive accounting choices. Analysts examine the mix of point-in-time versus over-time recognition, which directly affects revenue timing and comparability.

Key signals: rising contract liabilities (deferred revenue) suggest strong future revenue visibility, while declining contract assets may indicate slowing project milestones. Watch for variable consideration estimates — rebates, returns, and performance bonuses that require management judgment. Significant changes in disaggregated revenue by geography or product line can reveal shifting business mix before it appears in headline numbers. Compare revenue growth against contract liability growth to assess sustainability, and scrutinize any changes in the timing of recognition that coincide with earnings pressure.