Note 11. Segment Information

The Company operates in a single reportable segment. The entire business is managed by a single management team whose chief operating decision maker is the Chief Executive Officer, who evaluates segment performance based on operating income (loss) for purposes of allocating resources and evaluating financial performance.

The following table represents total net revenue based on where customers are physically located (in thousands):

 

 

 

Year Ended

 

 

 

December 31,

 

 

 

2025

 

 

2024

 

 

2023

 

 

 

 

 

Americas

 

$

235,655

 

 

$

284,280

 

 

$

186,279

 

Europe and Middle East

 

 

71,000

 

 

 

76,268

 

 

 

62,015

 

Asia Pacific

 

 

13,259

 

 

 

12,218

 

 

 

9,828

 

Total net revenue

 

$

319,914

 

 

$

372,766

 

 

$

258,122

 

 

The following table reflects the significant expenses of the Company's reportable segment for the following periods (in thousands):

 

 

 

Year Ended

 

 

 

December 31,

 

 

 

2025

 

 

2024

 

 

2023

 

 

 

 

 

Net revenue

 

$

319,914

 

 

$

372,766

 

 

$

258,122

 

Less:

 

 

 

 

 

 

 

 

 

Cost of revenue

 

 

200,631

 

 

 

243,784

 

 

 

182,618

 

Sales

 

 

24,574

 

 

 

23,563

 

 

 

15,845

 

Marketing

 

 

27,911

 

 

 

28,866

 

 

 

27,644

 

Research and development

 

 

16,886

 

 

 

17,304

 

 

 

17,137

 

General and administrative

 

 

30,374

 

 

 

28,388

 

 

 

31,321

 

Insurance recovery

 

 

(9,404

)

 

 

 

 

 

 

Acquisition-related costs

 

 

1,424

 

 

 

10,832

 

 

 

 

Operating income (loss)

 

 

27,518

 

 

 

20,029

 

 

 

(16,443

)

Reconciliation of segment operating income (loss) to net income (loss):

 

 

 

 

 

 

 

 

 

Interest expense, net

 

 

9,771

 

 

 

8,068

 

 

 

504

 

Other expense, net

 

 

945

 

 

 

1,289

 

 

 

394

 

Income tax expense (benefit)

 

 

1,071

 

 

 

(5,511

)

 

 

338

 

Net income (loss)

 

$

15,731

 

 

$

16,183

 

 

$

(17,679

)

 

 

The following table represents property and equipment, net based on physical location (in thousands):

 

 

 

Year Ended

 

 

 

December 31,

 

 

 

2025

 

 

2024

 

 

 

 

 

United States

 

$

2,647

 

 

$

5,255

 

International

 

 

348

 

 

 

589

 

Total property and equipment, net

 

$

2,995

 

 

$

5,844

 

Historical Timeline

Fiscal YearFiled
2025Mar 12, 2026Showing above
2024Mar 17, 2025
2023Mar 13, 2024
2022Mar 29, 2023
2021Mar 2, 2022
2020Mar 4, 2021
2019Mar 13, 2020
2018Mar 18, 2019
2017Mar 7, 2018
2016Mar 8, 2017
2015Mar 30, 2016

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.