24. SEGMENTS
Beginning with the annual period ending December 31, 2024, the Company adopted the guidance within ASU 2023-07, Segment Reporting (Topic 280), which expanded disclosure requirements for significant segment expenses and other segment items. In connection with the adoption of this guidance, the components that comprise net interest income, which include interest income, interest expense and funds transfer pricing adjustments, are presented in separate line items in the reportable segment income statement tables below. Salaries and employee benefits are also presented separately as these expenses were previously included within total non-interest expense. Income statement information for prior periods was recast to conform to the current presentation.
The Company's operating segments are aggregated with a focus on products and services offered and consist of three reportable segments:
Commercial: provides commercial banking and treasury management products and services to small and middle-market businesses, specialized banking services to sophisticated commercial institutions and investors within niche industries, as well as financial services to the real estate industry.
Consumer Related: offers both commercial banking services to enterprises in consumer-related sectors and consumer banking services, such as residential mortgage banking.
Corporate & Other: consists of the Company's investment portfolio, Corporate borrowings and other related items, income and expense items not allocated to other reportable segments, and inter-segment eliminations.
The Company's chief operating decision maker is the Chief Executive Officer. The chief operating decision maker assesses overall segment performance based on pre-tax income and uses this metric to allocate resources for each segment, focusing on budgeting and forecasting.
The Company's segment reporting process begins with the assignment of all loan and deposit accounts directly to the segments where these products are originated and/or serviced. Equity capital is assigned to each segment based on the risk profile of their assets and liabilities. With the exception of goodwill, which is assigned a 100% weighting, equity capital allocations ranged from 0% to 25% during the year. Any excess or deficient equity not allocated to segments based on risk is assigned to the Corporate & Other segment.
Net interest income, provision for credit losses, and non-interest expense amounts are recorded in their respective segments to the extent the amounts are directly attributable to those segments. Net interest income is recorded in each segment on a TEB with a corresponding increase in income tax expense, which is eliminated in the Corporate & Other segment.
Further, net interest income of a reportable segment includes a funds transfer pricing process that matches assets and liabilities with similar interest rate sensitivity and maturity characteristics. Using this funds transfer pricing methodology, liquidity is transferred between users and providers. A net user of funds has lending/investing in excess of deposits/borrowings and a net provider of funds has deposits/borrowings in excess of lending/investing. A segment that is a user of funds is charged for the use of funds, while a provider of funds is credited through funds transfer pricing, which is determined based on the average estimated life of the assets or liabilities in the portfolio. Residual funds transfer pricing mismatches are allocable to the Corporate & Other segment and presented in net interest income.
The net income amount for each reportable segment is further derived by the use of expense allocations. Certain expenses not directly attributable to a specific segment are allocated across all segments based on key metrics, such as number of employees, number of transactions processed for loans and deposits, and average loan and deposit balances. These types of expenses include information technology, operations, human resources, finance, risk management, credit administration, legal, and marketing.
Income taxes are applied to each segment based on estimated effective tax rates. Any difference in the corporate tax rate and the aggregate effective tax rates in the segments are adjusted in the Corporate & Other segment.
The assignment and allocation methodologies used in the segment reporting process discussed above change from time to time as systems are enhanced, methods for evaluating segment performance or product lines change or as business segments are realigned.
The following is a summary of reportable segment balance sheet information:
Consolidated CompanyCommercialConsumer RelatedCorporate & Other
At December 31, 2025:(in millions)
Assets:
Cash, cash equivalents, and investment securities$24,034 $16 $ $24,018 
Loans HFS3,498 67 3,431  
Loans HFI, net of deferred fees and costs58,677 34,784 23,893  
Less: allowance for credit losses(461)(390)(71) 
Net loans HFI58,216 34,394 23,822  
Goodwill and other intangible assets, net649 290 359  
Other assets6,377 352 2,237 3,788 
Total assets$92,774 $35,119 $29,849 $27,806 
Liabilities:
Deposits$77,159 $30,806 $40,466 $5,887 
Borrowings and qualifying debt6,316  48 6,268 
Other liabilities1,353 91 336 926 
Total liabilities84,828 30,897 40,850 13,081 
Allocated equity:7,946 3,400 2,570 1,976 
Total liabilities and equity$92,774 $34,297 $43,420 $15,057 
Excess funds provided (used) (822)13,571 (12,749)
At December 31, 2024:
Assets:
Cash, cash equivalents, and investment securities$19,191 $14 $— $19,177 
Loans HFS2,286 — 2,286 — 
Loans HFI, net of deferred fees and costs53,676 31,544 22,132 — 
Less: allowance for credit losses(374)(320)(54)— 
Net loans HFI53,302 31,224 22,078 — 
Goodwill and other intangible assets, net659 291 368 — 
Other assets5,496 367 1,923 3,206 
Total assets$80,934 $31,896 $26,655 $22,383 
Liabilities:
Deposits$66,341 $25,487 $33,767 $7,087 
Borrowings and qualifying debt6,472 15 37 6,420 
Other liabilities1,414 72 476 866 
Total liabilities74,227 25,574 34,280 14,373 
Allocated equity:6,707 2,727 1,899 2,081 
Total liabilities and equity$80,934 $28,301 $36,179 $16,454 
Excess funds provided (used)— (3,595)9,524 (5,929)
The following is a summary of reportable segment income statement information:
Consolidated CompanyCommercialConsumer RelatedCorporate & Other
Year Ended December 31, 2025:(in millions)
Interest income$4,692.9 $2,462.1 $1,228.3 $1,002.5 
Interest expense1,828.1 637.1 636.6 554.4 
Funds transfer pricing (473.4)1,206.3 (732.9)
Net interest income (expense)2,864.8 1,351.6 1,798.0 (284.8)
Provision for (recovery of) credit losses224.1 207.9 20.2 (4.0)
Net interest income (expense) after provision for credit losses2,640.7 1,143.7 1,777.8 (280.8)
Non-interest income678.2 177.3 393.9 107.0 
Salaries and employee benefits757.5 143.4 164.5 449.6 
Other non-interest expense (1)1,354.2 557.4 1,204.7 (407.9)
Income (loss) before provision for income taxes1,207.2 620.2 802.5 (215.5)
Income tax expense (benefit)216.6 106.1 142.1 (31.6)
Net income (loss)$990.6 $514.1 $660.4 $(183.9)
Year Ended December 31, 2024:
Interest income$4,541.1 $2,499.6 $1,083.4 $958.1 
Interest expense1,922.2 681.3 611.6 629.3 
Funds transfer pricing— (650.7)994.2 (343.5)
Net interest income (expense)2,618.9 1,167.6 1,466.0 (14.7)
Provision for credit losses145.9 136.2 2.2 7.5 
Net interest income (expense) after provision for credit losses2,473.0 1,031.4 1,463.8 (22.2)
Non-interest income543.2 120.9 354.3 68.0 
Salaries and employee benefits631.1 135.6 132.6 362.9 
Other non-interest expense (1)1,393.9 486.1 1,228.3 (320.5)
Income before provision for income taxes991.2 530.6 457.2 3.4 
Income tax expense203.5 109.4 90.7 3.4 
Net income$787.7 $421.2 $366.5 $— 
Year Ended December 31, 2023:
Interest income$4,035.3 $2,426.6 $960.3 $648.4 
Interest expense1,696.4 485.2 417.9 793.3 
Funds transfer pricing— (554.2)358.3 195.9 
Net interest income2,338.9 1,387.2 900.6 51.1 
Provision for credit losses62.6 38.3 3.3 21.0 
Net interest income after provision for credit losses2,276.3 1,348.9 897.3 30.1 
Non-interest income280.7 (23.4)287.0 17.1 
Salaries and employee benefits566.3 149.7 125.8 290.8 
Other non-interest expense (1)1,057.1 430.7 799.3 (172.9)
Income (loss) before provision for income taxes933.6 745.1 259.2 (70.7)
Income tax expense (benefit)211.2 174.8 59.5 (23.1)
Net income (loss)$722.4 $570.3 $199.7 $(47.6)
(1)    The composition of other non-interest expense is consistent with Non-interest expense as presented in the Consolidated Income Statement.

Historical Timeline

Fiscal YearFiled
2025Feb 23, 2026Showing above
2024Feb 25, 2025
2023Feb 28, 2024
2022Feb 23, 2023
2021Feb 25, 2022
2020Feb 25, 2021
2019Mar 2, 2020
2018Mar 1, 2019
2017Feb 26, 2018
2016Feb 28, 2017
2015Feb 16, 2016

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.