Note 23 – Segment Information
See Note 1 to the Consolidated Financial Statements for a description of our segments. A description of our basis for reporting segment operating results is outlined below. Intersegment revenues primarily reflect pharmacy and care services transactions between the Evernorth Health Services and Cigna Healthcare segments. The Chairman and Chief Executive Officer is the chief operating decision maker ("CODM") responsible for making decisions about resources to be allocated to each segment and assessing its performance.
The Company uses "pre-tax adjusted income (loss) from operations" and "adjusted revenues" as its principal financial measures of segment operating performance because management, including the CODM, believes these metrics reflect the underlying results of business operations and facilitate analysis of trends in underlying revenue, expenses and profitability to enable resource allocation decisions. We define pre-tax adjusted income (loss) from operations as income (loss) before income taxes excluding pre-tax income (loss) attributable to noncontrolling interests, net investment gains/losses, amortization of acquired intangible assets and special items. The Cigna Group's share of certain investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting are also excluded. Special items are matters that management, including the CODM, believes are not representative of the underlying results of operations due to their nature or size. Adjusted income (loss) from operations is measured on an after-tax basis for consolidated results and on a pre-tax basis for segment results.
The Company defines adjusted revenues as total revenues excluding the following adjustments: special items and The Cigna Group's share of certain investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting. Special items are matters that management, including the CODM, believes are not representative of the underlying results of operations due to their nature or size. We exclude these items from this measure because management, including the CODM, believes they are not indicative of past or future underlying performance of the business.
The Company does not report total assets by segment because this is not a metric used by the CODM to allocate resources or evaluate segment performance.
The following table presents the special items charges (benefits) recorded by the Company, as well as the respective financial statement line items impacted:
For the Years Ended December 31,
202520242023
(In millions)Pre-taxAfter-taxPre-taxAfter-taxPre-taxAfter-tax
Strategic optimization program
  (primarily Selling, general and administrative expenses)
$749 $565 $— $— $— $— 
Deferred tax expenses (benefits), net
  (Income taxes, less amount attributable to noncontrolling interests)
 427 — 84 — (1,071)
Integration and transaction-related costs
  (Selling, general and administrative expenses)
327 247 275 211 45 35 
(Benefits) charges associated with litigation matters
  (Selling, general and administrative expenses)
(17)(13)— — 201 171 
Net (gain) loss on sale of businesses
(13)(404)(24)(2)1,499 1,429 
Impairment of dividend receivable
  (Net investment income)
  182 138 — — 
Charge for organizational efficiency plan
  (Selling, general and administrative expenses)
— — — — 252 193 
Total impact from special items$1,046 $822 $433 $431 $1,997 $757 
Summarized segment financial information was as follows:
(In millions)
Evernorth Health Services
Cigna Healthcare
Other Operations
Corporate and Eliminations
Total
2025
Revenues from external customers$232,098 $41,426 $325 $5 $273,854 
Intersegment revenues2,713 5,405 51 (8,169)
Net investment income
142 581 298 25 1,046 
Total revenues234,953 47,412 674 (8,139)274,900 
Net investment results from certain equity method investments
 (249)  (249)
Adjusted revenues$234,953 $47,163 $674 $(8,139)$274,651 
Pharmacy and other service costs223,086  
Medical costs 33,474 
Selling, general and administrative expenses4,170 9,545 
Other segment items (1)
Interest (expense) and other(1)9 
Less: Income attributable to noncontrolling interests475  
Pre-tax adjusted income (loss) from operations7,221 4,153 89 (1,593)9,870 
Income (loss) before income taxes
$5,826 $4,344 $(46)$(2,343)$7,781 
Pre-tax adjustments to reconcile to adjusted income from operations
(Income) attributable to noncontrolling interests
(475)   (475)
Net investment (gains) losses (2)
(20)(210)2 3 (225)
Amortization of acquired intangible assets1,720 23   1,743 
Special items
Strategic optimization program
174 22 133 420 749 
Integration and transaction-related costs
   327 327 
Net (gain) on sale of businesses
(4)(9)  (13)
(Benefits) associated with litigation matters
 (17)  (17)
Pre-tax adjusted income (loss) from operations$7,221 $4,153 $89 $(1,593)$9,870 
Other segment information
Depreciation and amortization$2,400 $339 $16 $20 $2,775 
(1)Other segment items represent the difference between segment adjusted revenues less significant segment expenses and pre-tax adjusted income (loss) from operations, and they do not represent significant segment items relative to the CODM's review and oversight.
(2)Includes Net investment gains/losses as presented in our Consolidated Statements of Income, as well as the Company's share of certain investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting, which are presented within Fees and other revenues in our Consolidated Statements of Income.
(In millions)
Evernorth Health Services
Cigna Healthcare
Other Operations
Corporate and Eliminations
Total
2024
Revenues from external customers $198,177 $47,528 $440 $$246,148 
Intersegment revenues3,775 4,972 79 (8,826)
Net investment income
21 618 309 25 973 
Total revenues201,973 53,118 828 (8,798)247,121 
Net investment results from certain equity method investments— (204)— — (204)
Special item related to impairment of dividend receivable182 — — — 182 
Adjusted revenues$202,155 $52,914 $828 $(8,798)$247,099 
Pharmacy and other service costs190,968 — 
Medical costs— 37,887 
Selling, general and administrative expenses3,779 10,805 
Other segment items (1)
Interest (expense) and other(2)
Less: Income attributable to noncontrolling interests405 — 
Pre-tax adjusted income (loss) from operations7,001 4,229 (9)(1,688)9,533 
Income (loss) before income taxes
$3,929 $3,315 $(12)$(1,963)$5,269 
Pre-tax adjustments to reconcile to adjusted income from operations
(Income) attributable to noncontrolling interests
(405)— — — (405)
Net investment losses (2)
2,129 401 — 2,533 
Amortization of acquired intangible assets1,662 41 — — 1,703 
Special items
Integration and transaction-related costs
  — 275 275 
Impairment of dividend receivable
182 —  — 182 
Net (gain) loss on sale of businesses
(496)472 — — (24)
Pre-tax adjusted income (loss) from operations$7,001 $4,229 $(9)$(1,688)$9,533 
Other segment information
Depreciation and amortization$2,319 $417 $$30 $2,775 
(1)Other segment items represent the difference between segment adjusted revenues less significant segment expenses and pre-tax adjusted income (loss) from operations, and they do not represent significant segment items relative to the CODM's review and oversight.
(2)Includes Net investment gains/losses as presented in our Consolidated Statements of Income, as well as the Company's share of certain investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting, which are presented within Fees and other revenues in our Consolidated Statements of Income.
(In millions)
Evernorth Health Services
Cigna Healthcare
Other Operations
Corporate and Eliminations
Total
2023
Revenues from external customers$147,588 $46,219 $291 $$194,099 
Intersegment revenues5,670 4,332 — (10,002)
Net investment income
241 597 305 23 1,166 
Total revenues153,499 51,148 596 (9,978)195,265 
Net investment results from certain equity method investments— 57 — — 57 
Adjusted revenues$153,499 $51,205 $596 $(9,978)$195,322 
Pharmacy and other service costs143,571 — 
Medical costs— 35,678 
Selling, general and administrative expenses3,340 11,055 
Other segment items (1)
Interest (expense) and other(2)
Less income attributable to noncontrolling interests144 
Pre-tax adjusted income (loss) from operations6,442 4,478 96 (1,698)9,318 
Income (loss) before income taxes
$4,768 $2,664 $76 $(1,995)$5,513 
Pre-tax adjustments to reconcile to adjusted income from operations
(Income) attributable to noncontrolling interests
(144)(2)— — (146)
Net investment losses (2)
— 133 — 135 
Amortization of acquired intangible assets1,774 45 — — 1,819 
Special items
Net loss on sale of businesses
— 1,481 18 — 1,499 
Charge for organizational efficiency plan
— — — 252 252 
Charges associated with litigation matters
44 157 — — 201 
Integration and transaction-related costs
— — — 45 45 
Pre-tax adjusted income (loss) from operations$6,442 $4,478 $96 $(1,698)$9,318 
Other segment information
Depreciation and amortization$2,438 $569 $$25 $3,035 
(1)Other segment items represent the difference between segment adjusted revenues less significant segment expenses and pre-tax adjusted income (loss) from operations, and they do not represent significant segment items relative to the CODM's review and oversight.
(2)Includes Net investment gains/losses as presented in our Consolidated Statements of Income, as well as the Company's share of certain investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting, which are presented within Fees and other revenues in our Consolidated Statements of Income.
Revenue from external customers includes Pharmacy revenues, Premiums and Fees and other revenues. The following table presents these revenues by product, premium and service type:
For the Years Ended December 31,
(In millions)202520242023
Products (Pharmacy revenues) (ASC 606)
Network revenues$125,573 $105,340 $67,514 
Home delivery and specialty revenues80,492 72,476 65,732 
Other revenues13,329 11,545 9,047 
Total Evernorth Health Services
219,394 189,361 142,293 
Other Operations
54 60 — 
Corporate and eliminations(2,776)(4,059)(5,050)
Total Pharmacy revenues
216,672 185,362 137,243 
Insurance premiums (ASC 944)
Cigna Healthcare
U.S. Healthcare
Employer insured18,852 17,576 16,490 
Medicare Advantage2,363 8,679 8,771 
Stop loss7,599 6,744 6,143 
Individual and Family Plans3,371 3,951 5,088 
Other3,366 4,938 4,095 
U.S. Healthcare
35,551 41,888 40,587 
International Health4,126 3,624 3,295 
Total Cigna Healthcare39,677 45,512 43,882 
Other Operations288 380 281 
Corporate and eliminations296 104 74 
Total Premiums
40,261 45,996 44,237 
Services (Fees) (ASC 606) and Other revenues (1)
Evernorth Health Services
15,417 12,591 10,965 
Cigna Healthcare
7,154 6,988 6,669 
Other Operations
34 79 10 
Corporate and eliminations(5,684)(4,868)(5,025)
Total Fees and other revenues (1)
16,921 14,790 12,619 
Total revenues from external customers$273,854 $246,148 $194,099 
(1)Other revenues for the years ended December 31, 2025, 2024 and 2023 were $696 million, $584 million and $210 million, respectively.
Major Customers. Revenues from a single pharmacy benefit client were approximately 19% and 16% of total revenues from external customers for the years ended December 31, 2025 and 2024, respectively. These amounts were reported in the Evernorth Health Services segment.
Additionally, revenues from U.S. Federal Government agencies, under a number of contracts, were 11% and 15% of total revenues from external customers for the years ended December 31, 2024 and 2023, respectively. These amounts were reported in the Evernorth Health Services and Cigna Healthcare segments. For the year ended December 31, 2025, revenues from U.S. Federal Government agencies were less than 10%.
U.S. and Foreign Revenues. Revenues from U.S. external customers as a percentage of total revenues from external customers were 98% for the years ended December 31, 2025, 2024 and 2023
Free Sentinel

Want the next Cigna Group segments disclosure the moment it drops?

Set a Sentinel and we'll alert you the moment Cigna Group's next filing hits EDGAR. No credit card, your email never gets sold.

Track for free

Historical Timeline

Fiscal YearFiled
2025Feb 26, 2026Showing above
2024Feb 27, 2025
2023Feb 29, 2024
2022Feb 23, 2023
2021Feb 24, 2022
2020Feb 25, 2021
2019Feb 27, 2020
2018Feb 28, 2019

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.