Note 14: Segment and Geographic Information
The Company conducts business through several operating segments. The accounting policies applied to the segments are the same as those described in the summary of significant accounting policies. The Company determined its operating segments meet the aggregation criteria, and therefore, it has one reportable segment, debt purchasing and recovery segment, based on similarities among the operating units including economic characteristics, the nature of the services, the nature of the production process, customer types for their services, the methods used to provide their services and the nature of the regulatory environment. The Company’s Chief Operating Decision Maker, which is the Company’s chief executive officer, relies on internal management reporting processes that provide segment revenues, segment total operating expenses, operating income, and segment asset information in order to make financial decisions. The measure of segment performance is operating income. The Company’s Chief Operating Decision Maker assesses the segment’s performance and makes decisions about the allocation of capital resources to each segment accordingly. Corporate and other unallocated represents corporate overhead and other items not allocated to any of the Company’s operating segments. Segment assets are presented in the Company’s Consolidated Statements of Financial Position as total assets.
The following tables present the results of operations of the Company’s reportable segment for the years ended December 31, 2025, 2024, and 2023, respectively (in thousands):
 
Year Ended December 31, 2025
 
Debt purchasing and recovery segment
Corporate and other unallocatedConsolidated
Total revenues
$1,768,802 $— $1,768,802 
Total operating expenses(1)
(1,074,580)(67,575)(1,142,155)
Operating income
694,222 626,647 
Other segment items(2)
3,422 3,422 
Interest expenses(3)
(293,910)(293,910)
Provision for income taxes
(79,325)(79,325)
Net income
$256,834 
_______________________ 
(1)Certain corporate activities that are not allocated to the debt purchasing and recovery segment are recorded under corporate and other unallocated. During the year ended December 31, 2025, such non-allocated operating expenses primarily consisted of salaries and employee benefits of $44.6 million for corporate employees and general and administrative expenses of $20.6 million.
(2)The other segment items category includes other income, and loss on extinguishment of debt.
(3)The Company manages its available capital resources at the corporate level. Interest expenses are not allocated to operating segments.
 
Year Ended December 31, 2024
 
Debt purchasing and recovery segment
Corporate and other unallocatedConsolidated
Total revenue
$1,316,361 $— $1,316,361 
Total operating expenses(1)
(1,101,055)(57,976)(1,159,031)
Operating income
215,306 157,330 
Other segment items(2)
(1,000)(1,000)
Interest expenses(3)
(252,545)(252,545)
Provision for income taxes
(43,029)(43,029)
Net loss
$(139,244)
________________________ 
(1)Certain corporate activities that are not allocated to the debt purchasing and recovery segment are recorded under corporate and other unallocated. During the year ended December 31, 2024, such non-allocated operating expenses primarily consisted of salaries and employee benefits of $37.8 million for corporate employees and general and administrative expenses of $19.3 million.
(2)The other segment items category includes other income, and loss on extinguishment of debt.
(3)The Company manages its available capital resources at the corporate level. Interest expenses are not allocated to operating segments.

 
Year Ended December 31, 2023
 
Debt purchasing and recovery segment
Corporate and other unallocatedConsolidated
Total revenue
$1,222,680 $— $1,222,680 
Total operating expenses(1)
(1,148,161)(57,984)(1,206,145)
Operating income
74,519 16,535 
Other segment items(2)
5,078 5,078 
Interest expenses(3)
(201,877)(201,877)
Provision for income taxes
(26,228)(26,228)
Net loss
$(206,492)
________________________ 
(1)Certain corporate activities that are not allocated to the debt purchasing and recovery segment are recorded under corporate and other unallocated. During the year ended December 31, 2023, such non-allocated operating expenses primarily consisted of salaries and employee benefits of $33.9 million for corporate employees and general and administrative expenses of $22.9 million.
(2)The other segment items category includes other income.
(3)The Company manages its available capital resources at the corporate level. Interest expenses are not allocated to operating segments.
The following tables present information about geographic areas in which the Company operates (in thousands):
 Year Ended December 31,
 202520242023
Total revenues:
United States$1,268,303 $991,949 $792,443 
Europe
United Kingdom354,473 232,557 295,566 
Other European countries(1)
141,019 89,615 134,301 
Total Europe495,492 322,172 429,867 
Other geographies(1)
5,007 2,240 370 
Total$1,768,802 $1,316,361 $1,222,680 
________________________ 
(1) None of these countries comprise greater than 10% of the Company’s consolidated revenues.

 December 31,
2025
December 31,
2024
Long-lived assets(1):
United States$53,982 $60,050 
International
United Kingdom
49,461 44,726 
India18,295 20,801 
Other foreign countries(2)
16,971 13,109 
84,727 78,636 
Total$138,709 $138,686 
________________________
(1)Long-lived assets consist of property and equipment, net and right of use assets.
(2)None of these countries comprise greater than 10% of the Company’s consolidated long-lived assets.

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.