NOTE 7 – GOODWILL AND INTANGIBLE ASSETS

 

Goodwill

 

Our goodwill is related to the acquisitions of Medicx Health in 2023, EvinceMed in 2022, RMDY Health, Inc. in 2019 and CareSpeak Communications in 2018. Goodwill is not amortizable for financial statement purposes.

 

Goodwill is tested for impairment at a reporting segment level at least annually, as of December 31, or on an interim basis if an event occurs or circumstances change (a “Triggering Event”).

 

During the third quarter of 2024, the Company experienced a Triggering Event due to a sustained decline in its stock price and overall market capitalization. Accordingly, the Company conducted a quantitative impairment test of its goodwill at September 30, 2024. The Company estimated the implied fair value of its goodwill using a combination of a market approach and income approach. It was determined that the fair value of the Company’s single reporting unit was less than its carrying value. A noncash charge of $7,489, representing the amount by which the Company’s book value exceeds its estimated fair value, was recorded as a goodwill impairment in the year ended December 31, 2024.

The Company performed the annual goodwill impairment test as of December 31, 2024. The Company performed its annual goodwill impairment test on a quantitative basis for its single reporting unit. In estimating the reporting unit’s fair value, the Company performed a valuation analysis, utilizing a discounted cash flow income approach and a guideline public company market approach. We assigned a probability weighting to each approach of 50%. The determination of the fair value of the reporting unit requires the Company to make significant estimates and assumptions about the reporting unit’s expected future cash flows. These estimates and assumptions primarily include, but are not limited to, the discount rate, revenue growth rates, operating margins and multiples of earnings. These estimates and assumptions were determined in connection with support from a third-party valuation specialist. The discount rate used is based on the estimated weighted-average cost of capital for companies with profiles similar to our profile and based on an assessment of the risk inherent in those future cash flows. To forecast the reporting unit’s cash flows, the Company takes into consideration economic conditions and trends, historical results and recent performance, estimated future operating results, management’s and a market participant’s view of growth rates, management’s ability to execute on planned future strategic initiatives and anticipates future economic conditions. Macroeconomic factors such as changes in economies, changes in the competitive landscape, changes in government legislation, industry consolidations and other changes beyond the Company’s control could have a positive or negative impact on achieving its targets. Due to the inherent uncertainty involved in making these estimates, actual results could differ from those estimates. In addition, changes in underlying assumptions, especially as they relate to the key assumptions detailed, could have a significant impact on the fair value of the reporting unit. The market approach compares the valuation multiples of similar companies to that of the associated reporting unit. The Company then reconciles the calculated fair values to its market capitalization. After completing testing, it was determined that the fair value of the Company’s single reporting unit was exactly equal to its carrying value and no further impairment to goodwill was recorded for the year ended December 31, 2024. Any amount of negative change to the above disclosed key assumptions could result in future impairment to goodwill.

 

The fair value of any reporting units, used in the annual assessments in 2024 and 2023, is classified as Level 3 measurements within the fair value hierarchy due to significant unobservable inputs, such as discount rates, projections of revenue, cost of revenue and operating expense growth rates, long-term growth rates and income tax rates.

 

Changes in the carrying amount of goodwill on the consolidated balance sheet consist of the following:

 

Balance January 1, 2023  $22,674 
Acquisitions   56,993 
Disposal of business   (1,310)
Impairments   
 
Balance January 1, 2024  $78,357 
Acquisitions   
 
Impairments   (7,488)
Balance December 31, 2024  $70,869 

 

During the year ended December 31, 2023, we entered into various agreements, including a Product License Agreement and Platform Assets Purchase Agreement, with Mercalis, Inc.(“Mercalis”), collectively the “Transaction”. Under the terms of the Transaction, Mercalis agreed to purchase certain customer contract assets and liabilities related to the Company’s Access and Patient Engagement technologies. In addition, Mercalis was granted a perpetual license to the Access products and a non-exclusive two-year term license to the Patient Engagement products. Total consideration due for the Transaction was $3,740 including $2,540 related to the Access products.

The Access products portion of the Transaction was deemed to be the disposal of a business for accounting purposes and accordingly the Company recorded a loss on disposal of $2,142 including the allocation of a portion of the Company’s goodwill balance of $1,310 and the net book value of the underlying technology assets of $3,328.

 

Intangible Assets

 

Intangible assets included on the consolidated balance sheets consist of the following:

 

   December 31, 2024     
   Gross
Carrying
Amount
   Accumulated
Amortization
   Net   Weighted
Average Life
Remaining
 
Patent rights  $7,164   $1,647   $5,517    7.7 
Technology assets   9,711    1,531    8,180    7.5 
Other intangible assets                    
Tradename   134    12    122    9.7 
Non-compete agreements   1,093    1,093    
    
 
Customer relationships   34,923    3,226    31,697    13.6 
Total other   36,150    4,331    31,819      
Total intangible assets  $53,025   $7,509   $45,516      

 

   December 31, 2023     
   Gross
Carrying
Amount
   Accumulated
Amortization
   Net   Weighted
Average Life
Remaining
 
Patent rights  $7,164   $979   $6,185    8.8 
Technology assets   12,388    3,375    9,013    6.6 
Other intangible assets                    
Tradename   134    
    134    10.7 
Non-compete agreements   1,093    1,093    
    
 
Customer relationships   34,923    859    34,064    14.6 
Total other   36,150    1,952    34,198      
Total intangible assets  $55,702   $6,306   $49,396      

During the year ended December 31, 2023, we recorded asset impairment charges of $6,738 relating to Technology assets patent rights and tradenames that were not considered to be core solutions on a go forward basis, resulting in lower projected revenues for these solutions, as well as the outcome of the disposal of the Access products discussed above.

 

Intangibles are being amortized on a straight-line basis over the following estimated useful lives.

 

Patents  15 – 17 years
Tradenames  15 years
Non-compete agreements  2 – 4 years
Customer relationships  8 years
Technology assets  3 – 10 years

 

The Company recorded amortization expense of $4,218 and $2,302 in the years ended December 31, 2024 and 2023, respectively. Expected future amortization expense of the intangibles assets as of December 31, 2024 is as follows:

 

Year ended December 31,    
2025  $4,258 
2026   4,203 
2027   3,906 
2028   3,787 
2029   3,787 
Thereafter   25,575 
Total  $45,516 
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Historical Timeline

Fiscal YearFiled
2024Mar 20, 2025Showing above
2023Apr 15, 2024
2022Mar 10, 2023
2021Feb 28, 2022
2020Mar 8, 2021
2019Mar 26, 2020
2018Mar 12, 2019

About Goodwill & Intangibles Disclosures

Goodwill and intangible asset disclosures reveal the premium paid in acquisitions and how management assesses whether that premium retains its value. Since goodwill is no longer amortized under US GAAP, the annual impairment test is the only mechanism that adjusts carrying values downward — making the assumptions behind that test critically important for investors.

Key signals: a history of goodwill impairments suggests management consistently overpays for acquisitions. Watch the gap between reporting unit fair value and carrying amount — when fair value exceeds carrying amount by less than 10-20%, a small decline in business performance could trigger a write-down. For finite-lived intangibles, examine useful life assumptions across customer relationships, technology, and trade names; aggressive estimates inflate near-term earnings. Compare total intangibles-to-total-assets ratios against peers to assess acquisition dependency. Rising goodwill as a percentage of equity can signal balance sheet fragility.