Segment Information
The following table presents the significant expenses for the Company’s single segment:
Year ended December 31,
202520242023
Operating expenses:
Personnel costs (Cost of services)(1)
$615,236 $505,448 $457,937 
Operating costs (Selling, general, and administrative expense)(2)
201,283 183,970 170,517 
Stock-based compensation expense(3)
30,404 42,391 53,179 
Non-operating costs (Selling, general, and administrative expense)(4)
14,282 15,423 8,108 
Other (Cost of services)(5)
120,044 95,251 77,527 
Depreciation41,164 40,223 40,391 
Amortization of intangible assets19,983 19,935 20,346 
Loss (gain) on disposal of assets525 (80)1,322 
Total operating expenses$1,042,921 $902,561 $829,327 
(1)    Represents salaries and wages and employee welfare costs, excluding stock-based compensation expense, of employees that can be directly attributed to the delivery of services.
(2)    Represents operating costs related to sales and marketing and other administrative departments, including personnel costs (excluding stock-based compensation expense), professional fees, travel expenses, cloud-based capabilities, insurance premiums and other corporate expenses.
(3)    Represents stock-based compensation expense for cost of services and selling, general, and administrative expense, as well as associated payroll tax.
(4)    Includes operational efficiency costs and transaction costs in 2025, certain litigation costs that are considered non-recurring and outside of the ordinary course of business in 2024 and professional service fees related to non-recurring transactions in 2023.
(5)    Represents other costs that can be directly attributed to delivery of services, including the costs for sites and technology, recruiting, professional development and employee engagement.

Historical Timeline

Fiscal YearFiled
2025Mar 5, 2026Showing above
2024Mar 6, 2025

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.