Note 18. Geographic Areas
The following table sets forth long-lived assets by geographic area:
December 31,
20252024
(in thousands)
United States$50,771 $38,362 
International$13,941 $9,362 
Note 19. Segment Reporting
The Company operates in a single reportable segment. The segment derives revenue from providing SaaS and other technology-based solutions to help service SMB’s optimize their operations, improve customer relationships and experience, and accelerate growth. The Company primarily focuses on three core vertical markets: EverPro for Home Services, EverHealth for Health Services, and EverWell for Wellness Services.
The Company’s chief operating decision maker (“CODM”) is the Chief Executive Officer.
The accounting policies of the segment are the same as those described in the summary of significant accounting policies. Based on being a single reportable segment company, the Company has disclosed net income (loss) as its primary measure of profit or loss used by the CODM, which is reported on the consolidated statement of operations and comprehensive income (loss) as net income (loss) from continuing operations. The CODM is provided financial information inclusive of net income (loss) from continuing operations, which is used to assess performance of the segment and decide how to allocate resources. The CODM uses net income (loss) from continuing operations, among other metrics, to assist in evaluating the financial performance of the Company and monitoring budget versus actual results. The CODM does not review assets in evaluating segments results, and therefore, such information is not presented. The measure of segment assets is reported on the consolidated balance sheets as total assets.
Disaggregated information is not used for assessing the performance of the Company or for making resource allocation decisions. The CODM reviews financial information presented on an aggregated and consolidated basis, together with revenue information of the three core vertical markets. The software and technology-based solutions provided by the Company are deployed and implemented to customers in a similar manner regardless of industry. See Notes 4. Revenue and 18. Geographic Areas for disaggregated information regarding the Company's revenues and long-lived assets by geography, respectively.
The following table provides segment information for revenues, net loss and significant expenses:
Year Ended December 31,
202520242023
(in thousands)
Total revenues$588,907 $562,185 $534,871 
Less(1):
Employee expense234,538 232,396 230,427 
Lead generation, marketing and advertising34,705 34,214 32,357 
Communication services
24,447 21,328 28,369 
Third-party commissions
19,480 21,132 22,104 
Software, tools and hosting
63,240 56,134 47,629 
Legal and professional fees
53,610 43,751 32,563 
Loss on sale and impairments
85 11,670 6,325 
Other segment items(2)
32,324 34,708 43,145 
Depreciation and amortization
67,228 80,650 94,872 
Interest and other expense, net
38,091 35,560 46,408 
Income tax expense
2,955 5,839 1,377 
Total expenses
570,703 577,382 585,576 
Net income (loss) from continuing operations
18,204 (15,197)(50,705)
(Loss) income from discontinued operations, net of income tax
(605)(25,892)5,085 
Net income (loss)
$17,599 $(41,089)$(45,620)
(1) The significant expense categories and amounts align with information that is regularly reviewed by the CODM.
(2) Other segment items include corporate overhead expenses, transaction-related and other non-recurring or unusual costs, facility expenses, bad debt and other miscellaneous cost of services.
Year Ended December 31,
202520242023
(in thousands)
Other Segment Disclosures
Interest income
$(3,427)$(3,112)$(1,024)
Interest expense
34,710 41,749 43,681 
Other Significant Non-cash Items:
Stock-based compensation
27,929 25,730 24,991 
There are no reconciling items or adjustments between segment revenues, net income (loss), total assets and consolidated revenues, net income (loss) and total assets.

Historical Timeline

Fiscal YearFiled
2025Mar 12, 2026Showing above
2024Mar 13, 2025

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.