NOTE 20 – REVENUE FROM CONTRACTS WITH CUSTOMERS
Revenue Recognition
In accordance with
ASC Topic
606, “Revenue from
Contracts with Customers” (“ASC
Topic
606”), revenues are
recognized when
control
of
promised
goods
or
services
is
transferred
to
customers
and
in
an
amount
that
reflects
the
consideration
to
which
the
Corporation expects to be
entitled in exchange for those
goods or services. At contract
inception, once the contract is
determined to be
within the
scope of
ASC Topic
606, the
Corporation assesses
the goods
or services
that are
promised within
each contract,
identifies
the
respective
performance
obligations,
and
assesses
whether
each
promised
good
or
service
is
distinct.
The
Corporation
then
recognizes
as revenue
the amount
of the
transaction price
that is
allocated to
the respective
performance obligation
when (or
as) the
performance obligation is satisfied.
Disaggregation of Revenue
The
following
tables
summarize
the
Corporation’s
revenue,
which
includes
net
interest
income
on
financial
instruments
that
is
outside
of
ASC
Topic
606
and
non-interest
income,
disaggregated
by
type
of
service
and
business
segment
for
the
years
ended
December 31, 2025, 2024 and 2023:
Year Ended December
31, 2025
Mortgage
Banking
Consumer
(Retail)
Banking
Commercial
and Corporate
Treasury and
Investments
United States
Operations
Virgin Islands
Operations
Total
(In thousands)
Net interest income (loss)
(1)
$
70,868
$
583,749
$
173,775
$
(112,561)
$
87,335
$
65,774
$
868,940
Service charges and fees on deposit accounts
-
29,520
5,903
-
596
3,049
39,068
Insurance commission income
-
12,493
-
-
174
559
13,226
Card and processing income
-
41,021
1,090
-
98
5,181
47,390
Other service charges and fees
64
7,294
290
-
1,510
547
9,705
Not in scope of ASC Topic
606
(1)
14,894
5,130
867
249
1,198
151
22,489
Total non-interest income
14,958
95,458
8,150
249
3,576
9,487
131,878
Total Revenue (Loss)
$
85,826
$
679,207
$
181,925
$
(112,312)
$
90,911
$
75,261
$
1,000,818
Year Ended December
31, 2024
Mortgage
Banking
Consumer
(Retail)
Banking
Commercial
and Corporate
Treasury and
Investments
United States
Operations
Virgin Islands
Operations
Total
(In thousands)
Net interest income (loss)
(1)
$
72,455
$
550,820
$
157,672
$
(112,151)
$
77,988
$
60,695
$
807,479
Service charges and fees on deposit accounts
-
30,608
4,538
-
613
3,060
38,819
Insurance commission income
-
12,781
-
-
178
611
13,570
Card and processing income
-
40,223
899
-
115
5,521
46,758
Other service charges and fees
189
7,238
751
-
2,649
611
11,438
Not in scope of ASC Topic
606
(1)
13,318
5,389
808
455
34
133
20,137
Total non-interest income
13,507
96,239
6,996
455
3,589
9,936
130,722
Total Revenue (Loss)
$
85,962
$
647,059
$
164,668
$
(111,696)
$
81,577
$
70,631
$
938,201
Year Ended December
31, 2023
Mortgage
Banking
Consumer
(Retail)
Banking
Commercial
and Corporate
Treasury and
Investments
United States
Operations
Virgin Islands
Operations
Total
(In thousands)
Net interest income (loss) (1)
$
75,774
$
484,306
$
142,313
$
(31,944)
$
70,798
$
55,863
$
797,110
Service charges and fees on deposit accounts
-
29,946
4,553
-
648
2,895
38,042
Insurance commission income
-
11,906
-
-
202
655
12,763
Card and processing income
-
37,853
1,647
-
99
4,310
43,909
Other service charges and fees
289
8,049
849
-
2,485
893
12,565
Not in scope of ASC Topic
606 (1)
10,924
4,854
4,004
2,125
3,405
103
25,415
Total non-interest income
11,213
92,608
11,053
2,125
6,839
8,856
132,694
Total Revenue (Loss)
$
86,987
$
576,914
$
153,366
$
(29,819)
$
77,637
$
64,719
$
929,804
(1)
Most of the Corporation’s
revenue is not within
the scope of ASC Topic
606. The guidance explicitly
excludes net interest income
from financial assets and
liabilities, as well as
other non-interest income from
loans,
leases, investment securities and derivative financial instruments.
For
2025,
2024,
and
2023,
most
of
the
Corporation’s
revenue
within
the
scope
of
ASC
Topic
606
was
related
to
performance
obligations satisfied at a point in time.
The following is a discussion of the revenues under the scope of ASC Topic
606.
Service Charges and Fees on Deposit Accounts
Service
charges
and fees
on deposit
accounts
relate to
fees generated
from a
variety of
deposit products
and
services rendered
to
customers. Charges
primarily include,
but are not
limited to, overdraft
fees, insufficient
fund fees,
dormant fees,
and monthly
service
charges. Such
fees are recognized
concurrently with
the event at
the time of
occurrence or on
a monthly basis,
in the case
of monthly
service charges.
These depository arrangements are considered
day-to-day contracts that do not extend
beyond the services performed,
as customers have the right to terminate these contracts with no penalty or,
if any, nonsubstantive penalties.
Insurance Commissions
For
insurance
commissions,
which
include
regular
and
contingent
commissions
paid
to
the
Corporation’s
insurance
agency,
the
agreements
contain
a
performance
obligation
related
to
the
sale/issuance
of
the
policy
and
ancillary
administrative
post-issuance
support.
The performance
obligations
are
satisfied
when
the policies
are
issued, and
revenue
is recognized
at
that point
in
time.
In
addition,
contingent
commission
income
may
be
considered
to
be
constrained,
as
defined
under
ASC
Topic
606.
Contingent
commission income is included
in the transaction price
only to the extent that
it is probable that a
significant reversal in the
amount of
cumulative revenue
recognized will
not occur
or payments
are received,
thus, is
recorded in
subsequent periods.
For the
years ended
December
31,
2025,
2024,
and
2023,
the
Corporation
recognized
contingent
commission
income
at
the
time
that
payments
were
confirmed and constraints
were released of
$
3.6
million, $
3.5
million, and $
2.5
million, respectively,
which was related to
the volume
of insurance policies sold in the prior year.
Card and processing
income
Card and processing income includes merchant-related income, and
credit and debit card fees.
For
merchant-related
income,
the
determination
of
income
recognition
included
the
consideration
of
a
2015
sale
of
merchant
contracts
that
involved
sales
of
point
of
sale
(“POS”)
terminals
and
a
marketing
alliance
under
a
revenue-sharing
agreement.
The
Corporation
concluded
that
control
of
the
POS
terminals
and
merchant
contracts
was
transferred
to
the
customer
at
the
contract’s
inception.
With
respect
to
the
related
revenue-sharing
agreement,
the
Corporation
satisfies
the
marketing
alliance
performance
obligation over
the life of
the contract,
and recognizes the
associated transaction price
as the entity
performs and any
constraints over
the variable consideration are resolved.
Credit
and
debit
card
fees
primarily
represent
revenues
earned
from
interchange
fees
and
ATM
fees.
Interchange
and
network
revenues are earned on credit and
debit card transactions conducted with
payment networks. ATM
fees are primarily earned as a
result
of surcharges
assessed to
non-FirstBank customers
who use
a FirstBank
ATM.
Such fees
are generally
recognized concurrently
with
the delivery of services on a daily basis.
The
Corporation
offers
products,
primarily
credit
cards,
that
offer
various
rewards
to
reward
program
members,
such
as
airline
tickets, cash, or
merchandise, based
on account
activity.
The Corporation
generally recognizes the
cost of rewards
as part of
business
promotion
expenses when
the rewards
are earned
by the
customer and,
at that
time, records
the corresponding
reward liability.
The
Corporation
determines
the
reward
liability
based
on
points
earned
to
date
that
the
Corporation
expects
to
be
redeemed
and
the
average
cost
per
point
redemption.
The
reward
liability
is
reduced
as
points
are
redeemed.
In
estimating
the
reward
liability,
the
Corporation considers historical
reward redemption behavior,
the terms of the
current reward program,
and the card purchase
activity.
The reward liability
is sensitive to
changes in the
reward redemption
type and redemption
rate, which is
based on the
expectation that
the
vast
majority
of
all points
earned
will eventually
be
redeemed.
The reward
liability,
which
is included
in other
liabilities
in
the
consolidated statements of financial condition, totaled $
9.0
million and $
9.4
million as of December 31, 2025 and 2024, respectively.
Other Fees
Other fees primarily
include revenues generated
from wire transfers,
lockboxes, bank
issuances of checks
and trust fees
recognized
from
transfer
paying
agent,
retirement
plan,
and
other
trustee
activities.
Revenues
are
recognized
on
a
recurring
basis
when
the
services are rendered and are included as part of other non-interest income
in the consolidated statements of income.
Contract Balances
As
of
December
31,
2025
and
2024,
the
Corporation
had
no
contract
assets
recorded
in
its
consolidated
financial
statements.
In
addition, the balances of contract liabilities as of those dates were not significant.
Other
The Corporation
also did
not have
any material contract
acquisition costs
and did
not make
any significant
judgments or
estimates
in recognizing revenue for financial reporting purposes.

Historical Timeline

Fiscal YearFiled
2025Feb 27, 2026Showing above
2024Feb 28, 2025
2023Feb 28, 2024
2022Feb 28, 2023
2021Mar 1, 2022
2020Mar 1, 2021
2019Mar 2, 2020
2018Mar 1, 2019

About Revenue Disclosures

Revenue disclosures under ASC 606 explain how a company identifies performance obligations, allocates transaction prices, and determines when revenue is recognized. This section is essential for understanding whether reported revenue reflects genuine economic activity or aggressive accounting choices. Analysts examine the mix of point-in-time versus over-time recognition, which directly affects revenue timing and comparability.

Key signals: rising contract liabilities (deferred revenue) suggest strong future revenue visibility, while declining contract assets may indicate slowing project milestones. Watch for variable consideration estimates — rebates, returns, and performance bonuses that require management judgment. Significant changes in disaggregated revenue by geography or product line can reveal shifting business mix before it appears in headline numbers. Compare revenue growth against contract liability growth to assess sustainability, and scrutinize any changes in the timing of recognition that coincide with earnings pressure.