NOTE 21 – SEGMENT INFORMATION
The Corporation’s
operating segments
are based
primarily on
the Corporation’s
lines of
business for
its operations
in Puerto
Rico,
the Corporation’s
principal market,
and by
geographic areas
for its
operations outside
of Puerto
Rico. As
of December
31, 2025,
the
Corporation
had
six
reportable
segments:
Mortgage
Banking;
Consumer
(Retail)
Banking;
Commercial
and
Corporate
Banking;
Treasury and
Investments; United States Operations;
and Virgin
Islands Operations. The Chief
Executive Officer (“CEO”),
who is the
designated
chief
operating
decision
maker
(“CODM”),
as
ultimate
decision
maker,
evaluates
performance
and
allocates
resources
based
on financial
information
provided
by management.
In determining
the reportable
segments,
the
Corporation
considers
factors
such as
the organizational
structure, nature
of the
products,
distribution
channels, customer
relationship
management,
and economic
characteristics
of
the
business
lines.
The
Corporation
evaluates
the
performance
of
the
segments
based
on
segment
income
or
loss,
which consists of
net interest income,
the provision for
credit losses, non-interest
income and
non-interest expenses.
Segment income
or
loss
is
measured
on
a
pre-tax
basis,
consistent
with
the
Corporation’s
consolidated
financial
statements
under
GAAP.
The
total
segment income or loss equals
consolidated pre-tax income or
loss, and no adjustments or
reconciliations are necessary.
The segments
are also
evaluated based
on the
average volume
of their
interest-earning assets
(net of
fair value
adjustments of
investment securities
and the ACL).
The
Mortgage
Banking
segment
consists
of
the
origination,
sale,
and
servicing
of
a
variety
of
residential
mortgage
loans.
The
Mortgage
Banking
segment
also
acquires
and
sells
mortgages
in
the
secondary
market.
The
Consumer
(Retail)
Banking
segment
includes the
Corporation’s
consumer lending,
commercial lending
to small
businesses, commercial
transaction banking,
and deposit-
taking activities
primarily conducted
through its
branch network
and loan
centers. The
Commercial and
Corporate Banking
segment
consists of the
Corporation’s
lending and other
services for large
customers represented
by specialized and
middle-market clients and
the government sector.
The Commercial and Corporate Banking segment
consists of the Corporation’s
commercial lending (other than
small
business
commercial
loans)
and
commercial
deposit-taking
activities
(other
than
the
government
sector).
The
Treasury
and
Investments segment
is responsible for
the Corporation’s
investment portfolio
and treasury functions
that are executed
to manage and
enhance
liquidity.
Under
the
Corporation’s
fund
transfer
pricing
(“FTP”)
methodology,
the
Treasury
and
Investments
segment
centrally
manages
funding
by
providing
funds
to
the
Mortgage
Banking,
Consumer
(Retail)
Banking,
Commercial
and
Corporate
Banking, United States
Operations, and Virgin
Islands Operations segments
to support their lending
activities and compensating
these
units
for
deposits
gathered.
The
mismatch
between
funds
provided
and
funds
used
is
managed
by
the
Treasury
and
Investments
segment.
The
funds
transfer
pricing
charged
or
credited
are
calculated
using
the
SOFR/swap
curve
with
term
rates,
adjusted
for
a
funding
spread
that
reflects
the
Corporation’s
cost
of
funds.
The
methodology,
which
is
performed
based
on
matched
maturity
funding,
ensures a
market-based
allocation of
funding costs
and credits,
impacting segment
profitability
by aligning
internal pricing
with external market conditions. The United States Operations segment
consists of all banking activities conducted by FirstBank in the
United States
mainland, including
commercial and
consumer banking
services. The
Virgin
Islands Operations
segment consists of
all
banking activities conducted by the Corporation in the USVI and the
BVI, including commercial and consumer banking services.
The
accounting
policies
of
the
segments
are
consistent
with
those
referred
to
in
Note
1
“Nature
of
Business
and
Summary
of
Significant Accounting Policies”.
The following tables present information about the reportable segments for
the indicated periods:
Mortgage
Banking
Consumer
(Retail) Banking
Commercial and
Corporate
Banking
Treasury and
Investments
United States
Operations
Virgin Islands
Operations
Total
(In thousands)
Year Ended December
31, 2025
Interest income
$
130,123
$
422,089
$
249,880
$
131,957
$
157,612
$
31,495
$
1,123,156
Net (charge) credit for transfer of funds
(59,255)
315,367
(60,991)
(230,385)
(6,649)
41,913
-
Interest expense
-
(153,707)
(15,114)
(14,133)
(63,628)
(7,634)
(254,216)
Net interest income (loss)
70,868
583,749
173,775
(112,561)
87,335
65,774
868,940
Provision for credit losses - (benefit) expense
(859)
74,949
4,045
254
5,697
1,875
85,961
Non-interest income
14,958
95,458
8,150
249
3,576
9,487
131,878
Non-interest expenses:
Employees’ compensation and benefits
27,500
146,605
20,130
4,286
28,604
18,027
245,152
Occupancy and equipment
5,848
59,855
5,924
704
7,596
8,982
88,909
Business promotion
1,122
11,475
1,114
717
1,355
818
16,601
Professional fees
6,355
27,334
3,996
1,363
4,318
4,743
48,109
Taxes, other than income taxes
1,907
17,970
2,508
460
434
675
23,954
FDIC deposit insurance
1,422
2,629
2,313
-
823
481
7,668
Net (gain) loss on OREO operations
(4,414)
-
(515)
-
-
3,404
(1,525)
Credit and debit processing expenses
-
24,633
905
-
11
2,925
28,474
Other non-interest expenses
(1)
3,457
24,720
3,660
1,827
2,864
4,253
40,781
Total non-interest expenses
43,197
315,221
40,035
9,357
46,005
44,308
498,123
Segment income (loss)
$
43,488
$
289,037
$
137,845
$
(121,923)
$
39,209
$
29,078
$
416,734
Average interest-earning assets
$
2,173,137
$
4,026,757
$
3,624,058
$
5,503,318
$
2,496,932
$
453,372
$
18,277,574
Mortgage
Banking
Consumer
(Retail) Banking
Commercial and
Corporate
Banking
Treasury and
Investments
United States
Operations
Virgin Islands
Operations
Total
(In thousands)
Year Ended December
31, 2024
Interest income
$
127,189
$
423,738
$
251,899
$
116,734
$
146,637
$
28,956
$
1,095,153
Net (charge) credit for transfer of funds
(54,734)
284,065
(78,291)
(184,627)
(7,215)
40,802
-
Interest expense
-
(156,983)
(15,936)
(44,258)
(61,434)
(9,063)
(287,674)
Net interest income (loss)
72,455
550,820
157,672
(112,151)
77,988
60,695
807,479
Provision for credit losses - (benefit) expense
(15,526)
95,315
(12,928)
(50)
(6,661)
(229)
59,921
Non-interest income
13,507
96,239
6,996
455
3,589
9,936
130,722
Non-interest expenses:
Employees’ compensation and benefits
27,144
139,176
19,538
3,648
28,203
17,986
235,695
Occupancy and equipment
5,858
59,478
5,725
739
7,607
9,020
88,427
Business promotion
1,264
12,331
1,166
727
1,280
877
17,645
Professional fees
7,638
27,618
4,022
1,313
4,383
4,481
49,455
Taxes, other than income taxes
1,808
16,702
2,107
407
503
669
22,196
FDIC deposit insurance
1,832
3,415
2,926
-
962
683
9,818
Net (gain) loss on OREO operations
(5,553)
-
(2,534)
-
(4)
617
(7,474)
Credit and debit processing expenses
-
23,620
764
-
10
3,206
27,600
Other non-interest expenses
(1)
2,994
26,159
5,956
2,363
2,640
3,599
43,711
Total non-interest expenses
42,985
308,499
39,670
9,197
45,584
41,138
487,073
Segment income (loss)
$
58,503
$
243,245
$
137,926
$
(120,843)
$
42,654
$
29,722
$
391,207
Average interest-earning assets
$
2,134,551
$
4,042,201
$
3,518,554
$
5,850,884
$
2,176,701
$
403,365
$
18,126,256
Mortgage
Banking
Consumer
(Retail) Banking
Commercial and
Corporate
Banking
Treasury and
Investments
United States
Operations
Virgin Islands
Operations
Total
(In thousands)
Year ended December
31, 2023:
Interest income
$
127,154
$
390,619
$
229,217
$
116,382
$
132,490
$
27,624
$
1,023,486
Net (charge) credit for transfer of funds
(51,380)
214,392
(71,813)
(111,433)
(12,830)
33,064
-
Interest expense
-
(120,705)
(15,091)
(36,893)
(48,862)
(4,825)
(226,376)
Net interest income (loss)
75,774
484,306
142,313
(31,944)
70,798
55,863
797,110
Provision for credit losses - (benefit) expense
(7,908)
66,072
(5,997)
20
8,687
66
60,940
Non-interest income
11,213
92,608
11,053
2,125
6,839
8,856
132,694
Non-interest expenses:
Employees' compensation and benefits
25,463
133,422
17,426
3,354
25,960
17,230
222,855
Occupancy and equipment
6,015
58,000
4,987
717
6,959
9,233
85,911
Business promotion
1,446
13,787
1,218
881
1,221
1,073
19,626
Professional fees
7,054
25,251
3,501
654
4,300
5,081
45,841
Taxes, other than income taxes
1,382
16,891
1,272
425
552
714
21,236
FDIC deposit insurance
2,879
5,043
4,311
-
1,524
1,116
14,873
Net (gain) loss on OREO operations
(7,305)
-
38
-
(150)
279
(7,138)
Credit and debit processing expenses
-
22,258
1,457
-
10
2,272
25,997
Other non-interest expenses
(1)
2,968
25,878
5,332
2,562
2,393
3,094
42,227
Total non-interest expenses
39,902
300,530
39,542
8,593
42,769
40,092
471,428
Segment income (loss)
$
54,993
$
210,312
$
119,821
$
(38,432)
$
26,181
$
24,561
$
397,436
Average interest-earning assets
$
2,149,445
$
3,770,393
$
3,299,209
$
6,186,018
$
2,072,292
$
389,489
$
17,866,846
(1)
Consists of communication expenses and the expense categories included
in Note 16 - “Other Non-Interest Expenses.”
The following table presents a reconciliation of the reportable segment financial information to the consolidated totals for the indicated periods:
Year Ended
December 31,
2025
2024
2023
(In thousands)
Average assets:
Total average interest-earning assets for segments
$
18,277,574
$
18,126,256
$
17,866,846
Average non-interest-earning assets
(1)
786,847
835,100
839,577
Total consolidated average assets
$
19,064,421
$
18,961,356
$
18,706,423
(1)
Includes, among other things, non-interest-earning cash, premises
and equipment, net deferred tax asset, ROU assets, and accrued interest receivable
on loans and investments.
The following table presents revenues (interest income plus non-interest income) and selected balance sheet data by geography based on the
location in which the transaction was originated as of the indicated dates:
2025
2024
2023
(In thousands)
Revenues:
Puerto Rico
$
1,052,864
$
1,036,757
$
980,371
United States
161,188
150,226
139,329
Virgin Islands
40,982
38,892
36,480
Total consolidated revenues
$
1,255,034
$
1,225,875
$
1,156,180
Selected Balance Sheet Information:
Total assets:
Puerto Rico
$
15,973,839
$
16,427,587
$
16,308,000
United States
2,646,328
2,403,379
2,141,427
Virgin Islands
512,725
461,955
460,122
Loans:
Puerto Rico
$
10,167,738
$
10,036,686
$
9,745,872
United States
2,498,164
2,295,234
2,022,261
Virgin Islands
476,151
429,912
424,718
Deposits:
Puerto Rico
(1)
$
13,363,503
$
13,562,227
$
13,429,303
United States
(2)
1,891,231
1,864,772
1,631,402
Virgin Islands
1,415,409
1,444,299
1,495,280
(1)
For 2025, 2024, and 2023, includes $
33.0
million, $
33.0
million, and $
420.2
million, respectively, of brokered CDs
allocated to Puerto Rico operations.
(2)
For 2025, 2024, and 2023, includes $
560.5
million, $
445.1
million, and $
363.1
million, respectively, of brokered
CDs allocated to United States operations.

Historical Timeline

Fiscal YearFiled
2025Feb 27, 2026Showing above
2024Feb 28, 2025
2023Feb 28, 2024
2022Feb 28, 2023
2021Mar 1, 2022
2020Mar 1, 2021
2019Mar 2, 2020
2018Mar 1, 2019
2017Mar 16, 2018
2016Mar 16, 2017
2015Mar 14, 2016

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.