6) Segment Information

 

The management has chosen to organize the Company around differences in products and services and segregated the reporting segments as Software Services, Managed Services and Support, and Corporate & others.

 

Operating segments are defined as components of an enterprise about which separate financial information is evaluated regularly by the Chief Operating Decision Maker (“CODM”) in deciding how to allocate resources and assessing performance. The Company defines the term CODM to be the Chief Financial Officer and Chief Operating Officer of the Company. The CODM along with the management team reviews the financial information presented on a segment basis as well as consolidated basis for purposes of allocating resources and evaluating our financial performance. Accordingly, the Company has determined that it operates in three distinct reportable operating segments, and all required financial segments information can be found in the consolidated financial statements. Additionally, assets and liabilities for reportable segments are not disclosed as such information is not regularly reviewed by the Company’s CODM. 

 

Expenses included in segment operating profit consist principally of direct selling, delivery costs and research and development expenses. Certain Sales and Marketing expenses, General and Administrative expenses, depreciation, and amortization are allocated to individual segments in the ratio of respective segment revenue.

 

   Year Ended         
   December 31,         
   (In ‘000)   Changes 
   2025   2024   Amount   % 
Software Services  $8,255   $4,692   $3,563    76%
Managed Services and Support   5,358    6,716    (1,358)   (20)%
Corporate & Others   278    288    (10)   (3)%
Net revenue  $13,891   $11,696   $2,195    19%

Operating Profit by Operating Segments

 

   For the Year ended December 31, 2025 
   Software Services   Managed Services and Support   Corporate and Others   Total 
Net revenue  $8,255   $5,358   $278   $13,891 
Less:                    
Cost of revenue   (6,893)   (4,229)   (879)   (12,001)
Segment gross profit   1,362    1,129    (601)   1,890 
Sales and marketing   (833)   (493)   (1,758)   (3,084)
General and administrative   (732)   (304)   (6,301)   (7,337)
Bad debts   
-
    
-
    (17)   (17)
Research and development   (222)   
-
    (314)   (536)
Segment operating profit/(loss)  $(425)  $332   $(8,991)  $(9,084)
Interest expense   
-
    
-
    (567)   (567)
Depreciation and amortization   (419)   (272)   (14)   (705)
Other income   
-
    
-
    857    857 

Forex loss

   
-
    
-
    (18)   (18)
Changes in fair value   
-
    
-
    41    41 
Income/(Loss) before income tax   (844)   60    (8,692)   (9,476)
Income tax   
-
    
-
    
-
    
-
 
Net income/(loss)  $(844)  $60   $(8,692)  $(9,476)
  

For the Year ended
December 31, 2024

 
Particulars  Software Services(*)   Managed Services and Support(*)   Corporate
&
Others(*), (1)
   Total 
Net Revenue  $4,692   $6,716   $288   $11,696 
Less:                   
Cost of revenue   (3,962)   (4,671)   (173)   (8,806)
Segment gross profit   730    2,045    115    2,890 
Sales and marketing   (505)   (722)   (976)   (2,203)
General and administrative   (195)   (279)   (3,476)   (3,950)
Bad debts   
 
    
 
    (170)   (170)
Research and development   
-
    
-
    (429)   (429)
Segment operating profit / (loss)  $30   $1,044   $(4,936)  $(3,862)
Interest expense   
-
    
-
    (1,213)   (1,213)
Depreciation and amortization   (356)   (511)   (22)   (889)
Other income   
-
    
-
    7    7 
Income/(Loss) before income tax   (326)   533    (6,164)   (5,957)
Income tax   
-
    
-
    (12)   (12)
Net income/(loss)  $(326)  $533   $(6,176)  $(5,969)

 

(1)formerly classified under Platform Segment.

(*) Prior year figures have been reclassified for the purpose of comparison.

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.