Revenue Recognition
Deferred Revenue

Deferred revenue is recorded when cash payments are received or due in advance of revenue recognition from software licenses, professional services, and maintenance agreements. The timing of revenue recognition may differ from when customers are invoiced.

Deferred revenue is as follows:

(in thousands)December 31, 2025December 31, 2024
Current$25,913 $23,166 
Non-current1,841 1,529 
Total$27,754 $24,695 

Most performance obligations greater than one year relate to service and support contracts that the Company expects to fulfill within 36 months. The Company expects to fulfill 100% of service and support contracts within 60 months.

The changes in deferred revenue, inclusive of both current and long-term, are as follows:

(in thousands)20252024
Beginning balance - January 1$24,695 $11,454 
Acquired deferred revenue (refer to "Note 3 - Acquisitions")809 13,283 
Recognition of deferred revenue(150,986)(113,016)
Deferral of revenue151,966 114,755 
Impact of foreign currency translation of deferred revenue1,270 (1,781)
Ending balance - December 31$27,754 $24,695 

The above tables exclude customer deposits of $2.0 million and $1.8 million as of December 31, 2025 and 2024, respectively. During the years ended December 31, 2025 and 2024, the Company recognized revenue included in contract liabilities at the beginning of each respective period of $22.6 million and $7.1 million.
Disaggregated Revenue

The Company disaggregates revenue from contracts with customers by major product line because the Company believes it best depicts how the nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factors.

    Disaggregated revenue is as follows:

Year Ended December 31, 2025
(in thousands)Point in timeOver time
Subscription service$— $291,170 
Hardware106,410 — 
Professional service19,769 38,198 
Total$126,179 $329,368 

Year Ended December 31, 2024
(in thousands)Point in timeOver time
Subscription service$— $207,422 
Hardware87,040 — 
Professional service21,322 34,198 
Total$108,362 $241,620 

Year Ended December 31, 2023
(in thousands)Point in timeOver time
Subscription service$— $122,597 
Hardware103,391 — 
Professional service21,565 29,161 
Total$124,956 $151,758 

Historical Timeline

Fiscal YearFiled
2025Feb 26, 2026Showing above
2024Mar 3, 2025
2023Feb 27, 2024
2022Mar 1, 2023
2021Mar 1, 2022
2020Mar 16, 2021
2019Mar 16, 2020
2018Mar 18, 2019

About Revenue Disclosures

Revenue disclosures under ASC 606 explain how a company identifies performance obligations, allocates transaction prices, and determines when revenue is recognized. This section is essential for understanding whether reported revenue reflects genuine economic activity or aggressive accounting choices. Analysts examine the mix of point-in-time versus over-time recognition, which directly affects revenue timing and comparability.

Key signals: rising contract liabilities (deferred revenue) suggest strong future revenue visibility, while declining contract assets may indicate slowing project milestones. Watch for variable consideration estimates — rebates, returns, and performance bonuses that require management judgment. Significant changes in disaggregated revenue by geography or product line can reveal shifting business mix before it appears in headline numbers. Compare revenue growth against contract liability growth to assess sustainability, and scrutinize any changes in the timing of recognition that coincide with earnings pressure.