Note 22. Business Segment Information

Selected financial and descriptive information is required to be disclosed for reportable operating segments, applying a “management perspective” as the basis for identifying reportable segments. The management perspective is determined by the view that management takes of the segments within the Company when making operating decisions, allocating resources, and measuring performance. The segments of the Company have been defined by the structure of the Company’s internal organization, focusing on the financial information that the Company’s operating decision-makers routinely use to make decisions about operating matters.  The chief operating decision maker consists of the  Chief Executive Officer and President of the Company.  The chief operating decision maker reviews financial reports that detail the interest income, interest expense, provision for credit losses, noninterest income, salaries and benefits expense, occupancy expense, other noninterest expenses, income tax expense and net income from continuing operations and compares the actual results to the amounts budgeted and the reason for variances.  The results of this review allow the Company’s chief operating decision maker to make operating decisions and allocate resources.  Capital markets revenue is considered a significant source of noninterest income.  Salaries and benefits expense and occupancy expense are considered  significant noninterest expenses.

The Company’s Commercial Banking business is geographically divided by markets into the operating segments which are the four subsidiary banks wholly-owned by the Company: QCBT, CRBT, CSB and GB. Each of these operating segments offer similar products and services, but are managed separately due to different pricing, product demand, and consumer markets. Each offers commercial, consumer, and mortgage loans and deposit services.

The Company's All Other segment includes the corporate operations of the parent and operations of all other consolidated subsidiaries and/or defined operating segments that fall below the segment reporting thresholds.  

Selected financial information on the Company’s business segments is presented as follows as of and for the years ended December 31, 2025, 2024, and 2023:  

Commercial Banking

Intercompany

Consolidated

  ​ ​ ​

QCBT

  ​ ​ ​

CRBT

  ​ ​ ​

CSB

  ​ ​ ​

GB

  ​ ​ ​

All other

  ​ ​ ​

Eliminations

  ​ ​ ​

Total

(dollars in thousands)

Year Ended December 31, 2025

 

  ​

 

  ​

 

  ​

 

  ​

 

  ​

 

  ​

 

Interest and dividend income

$

151,070

$

135,004

$

85,596

$

123,509

$

292

$

(6,045)

$

489,426

Interest expense

73,449

52,582

34,511

63,607

17,803

(7,747)

234,205

Net interest income

 

77,621

 

82,422

 

51,085

59,902

 

(17,511)

 

1,702

 

255,221

Provision for credit losses

 

8,264

 

3,275

 

2,755

3,787

 

 

 

18,081

Noninterest income

Capital markets revenue

811

53,896

723

9,268

64,698

Other segment revenue items

21,771

15,322

5,846

7,759

160,092

(161,165)

49,625

Total noninterest income

22,582

69,218

6,569

17,027

160,092

(161,165)

114,323

Noninterest expense

Salaries and benefits expense

31,601

37,092

20,640

30,393

7,348

127,074

Occupancy expense

6,472

7,241

5,214

6,922

2,170

28,019

Other segment expense items

17,144

16,942

10,234

13,504

5,223

(2,579)

60,468

Total noninterest expense

55,217

61,275

36,088

50,819

14,741

(2,579)

215,561

Income tax expense

1,841

10,434

(764)

(1,385)

(1,418)

8,708

Net income (loss) from continuing operations

$

34,881

$

76,656

$

19,575

$

23,708

$

129,258

$

(156,884)

$

127,194

Goodwill

$

2,791

$

14,980

$

9,888

$

110,936

$

$

$

138,595

Intangibles

 

 

387

 

 

7,693

 

 

 

8,080

Total assets

 

2,705,319

 

2,855,840

 

1,717,264

 

2,411,570

 

1,466,389

 

(1,580,912)

 

9,575,470

Year Ended December 31, 2024

 

  ​

 

  ​

 

  ​

 

  ​

 

  ​

 

  ​

 

Interest and dividend income

$

148,530

$

126,316

$

80,650

$

126,977

$

294

$

(910)

$

481,857

Interest expense

76,027

54,476

34,762

70,143

17,088

(2,427)

250,069

Net interest income

 

72,503

 

71,840

 

45,888

56,834

 

(16,794)

 

1,517

 

231,788

Provision for credit losses

 

10,460

 

5,365

 

(154)

1,427

 

 

 

17,098

Noninterest income

Capital markets revenue

270

62,418

8,369

71,057

Other segment revenue items

19,115

10,666

5,603

10,326

145,001

(146,239)

44,472

Total noninterest income

19,385

73,084

5,603

18,695

145,001

(146,239)

115,529

Noninterest expense

Salaries and benefits expense

32,062

36,521

18,403

29,642

11,558

128,186

Occupancy expense

5,963

6,221

4,577

6,700

1,952

25,413

Other segment expense items

18,954

14,373

8,480

11,651

3,004

(2,419)

54,043

Total noninterest expense

56,979

57,115

31,460

47,993

16,514

(2,419)

207,642

Income tax expense

2,019

10,383

619

(30)

(4,264)

8,727

Net income (loss) from continuing operations

$

22,430

$

72,061

$

19,566

$

26,139

$

115,957

$

(142,303)

$

113,850

Goodwill

$

2,791

$

14,980

$

9,888

$

110,936

$

$

$

138,595

Intangibles

 

 

628

 

865

 

9,568

 

 

 

11,061

Total assets

 

2,588,587

 

2,614,570

 

1,531,559

 

2,342,958

 

1,332,834

 

(1,384,478)

 

9,026,030

Year Ended December 31, 2023

 

  ​

 

  ​

 

  ​

 

  ​

 

  ​

 

  ​

 

Interest and dividend income

$

128,280

$

108,113

$

68,069

$

110,130

$

181

$

(1,363)

$

413,410

Interest expense

60,379

40,700

24,413

53,464

16,066

(2,618)

192,404

Net interest income

 

67,901

 

67,413

 

43,656

56,666

 

(15,885)

 

1,255

 

221,006

Provision for loan/lease losses

 

12,512

 

2,139

 

1,248

 

640

 

 

 

16,539

Noninterest income

Capital markets revenue

246

82,593

9,226

92,065

Other segment revenue items

16,849

10,587

5,184

8,682

142,427

(143,110)

40,619

Total noninterest income

17,095

93,180

5,184

17,908

142,427

(143,110)

132,684

Noninterest expense

Salaries and benefits expense

28,470

51,733

16,749

29,727

9,940

136,619

Occupancy expense

5,627

6,029

4,489

7,108

1,778

25,031

Other segment expense items

14,693

14,457

7,997

11,749

2,284

(2,299)

48,881

Total noninterest expense

48,790

72,219

29,235

48,584

14,002

(2,299)

210,531

Income tax expense

1,927

13,857

330

71

(3,123)

13,062

Net income (loss) from continuing operations

$

21,767

$

72,378

$

18,027

$

25,279

$

115,663

$

(139,556)

$

113,558

Goodwill

$

3,223

$

14,980

$

9,888

$

110,936

$

$

$

139,027

Intangibles

 

 

883

 

1,430

 

11,508

 

 

 

13,821

Total assets

 

2,448,957

 

2,419,146

 

1,426,202

 

2,281,296

 

1,213,954

 

(1,250,661)

 

8,538,894

Note 22. Business Segment Information (continued)

Intercompany eliminations included in the selected financial information on the Company’s business segments consist of equity in net income of each subsidiary bank and investment in each subsidiary bank as follows:

Commercial Banking

QCBT

  ​ ​ ​

CRBT

  ​ ​ ​

CSB

  ​ ​ ​

GB

  ​ ​ ​

Total

(dollars in thousands)

Year Ended December 31, 2025

Other segment revenue items:

Equity in net income of subsidiary bank

$

34,881

$

76,656

$

19,575

$

23,708

$

154,820

Total assets:

Investment in subsidiary bank

303,794

469,367

195,240

392,102

1,360,503

Year Ended December 31, 2024

Other segment revenue items:

Equity in net income of subsidiary bank

$

22,430

$

72,061

$

19,566

$

26,140

$

140,197

Total assets:

Investment in subsidiary bank

280,945

423,857

173,133

381,636

1,259,571

Year Ended December 31, 2023

Other segment revenue items:

Equity in net income of subsidiary bank

$

21,766

$

72,378

$

18,027

$

25,280

$

137,451

Total assets:

Investment in subsidiary bank

260,160

353,299

153,838

355,506

1,122,803

.

Historical Timeline

Fiscal YearFiled
2025Feb 27, 2026Showing above
2024Feb 28, 2025
2023Feb 29, 2024
2022Mar 1, 2023
2021Mar 11, 2022
2020Mar 12, 2021
2019Mar 13, 2020
2018Mar 15, 2019
2015Mar 11, 2016

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.