SEGMENT REPORTING
We conduct our operations through a single business segment, which derives interest and fee income earned on our credit products we offer to our customers. Our credit products include private label, dual, co-brand and general purpose credit cards, as well as short- and long-term installment loans. Revenue generating activities are aligned through five sales platforms (Home & Auto, Digital, Diversified & Value, Health & Wellness and Lifestyle). Those platforms are organized by the types of partners we work with to reach our customers. Substantially all of our interest and fees on loans and long-lived assets relate to our operations within the United States.
Pursuant to ASC 280, Segment Reporting, operating segments represent components of an enterprise for which separate financial information is available that is regularly evaluated by the chief operating decision maker in determining how to allocate resources and in assessing performance.
The chief operating decision maker, our President and Chief Executive Officer, uses consolidated net earnings to assess the performance and profitability of our single business segment. While revenue generating activities are aligned through our five sales platforms, expense activities, including funding costs, credit losses and operating expenses, are managed for the Company as a whole. As a result, detailed profitability information for each sales platform is not used by our chief operating decision maker.
The chief operating decision maker uses consolidated net earnings to assess performance by comparing to and monitoring against budget and prior year results. This information is used to manage resources to drive business and net earnings growth, including investment in key strategic priorities, as well as determine the Company's ability to return capital to shareholders.
The following table presents segment information for the periods presented herein:
For the years ended December 31
($ in millions)
202520242023
Interest and fees on loans
$21,698 $21,596 $19,902 
Interest on cash and debt securities903 1,049 808 
Total interest income22,601 22,645 20,710 
Total interest expense4,135 4,634 3,711 
Net interest income18,466 18,011 16,999 
Retailer share arrangements(4,005)(3,407)(3,661)
Reserve build (release)
(439)313 1,345 
Net charge-offs
5,664 6,420 4,620 
Provision for credit losses
5,225 6,733 5,965 
Other income:
Other income
520 452 289 
Gain on sale of business (Note 3)
— 1,069 — 
Total other income
520 1,521 289 
Other expense:
Employee costs2,093 1,872 1,884 
Professional fees936 936 842 
Marketing and business development 511 524 527 
Information processing 899 803 712 
Fraud-related operational losses
189 192 288 
Other segment items(a)
507 512 505 
Total other expense 5,135 4,839 4,758 
Provision for income taxes
1,069 1,054 666 
Net earnings$3,552 $3,499 $2,238 
_____________
(a)     Represents the total amount of other expenses included in net earnings, including postage and various other corporate overhead items such as facilities costs and telephone charges.

Our segment assets represent our Total assets as presented on the Consolidated Statements of Financial Position.

Historical Timeline

Fiscal YearFiled
2025Feb 6, 2026Showing above
2024Feb 7, 2025

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.