4. Goodwill and Other Intangible Assets
Changes in the Company’s goodwill balance for each of the two years in the period ended December 31, 2025 are summarized in the table below (in thousands):
Balance at December 31, 2023$353,778 
Impairment of goodwill(87,227)
Foreign currency translation adjustment(5,575)
Balance at December 31, 2024$260,976 
Divestitures of businesses(8,633)
Foreign currency translation adjustment7,288 
Balance at December 31, 2025$259,631 
The Company reviews goodwill for impairment annually at the beginning of the fourth quarter of the fiscal year and whenever events or changes in circumstances indicate that the carrying value of goodwill might not be recoverable. As a result of the decline of the Company’s stock price at December 31, 2025 and March 31, 2024, the Company determined that a triggering event had occurred, therefore we performed quantitative impairment evaluations as of those interim dates. As a result of the quantitative impairment evaluation at December 31, 2025, the Company determined that no impairment existed at that date as the estimated fair value of the Company’s one reporting unit exceeded the carrying value. As a result of the quantitative impairment evaluation at March 31, 2024, the Company determined that the carrying value of its one reporting unit exceeded the estimated fair value which resulted in goodwill impairment of $87.2 million during the quarter ended March 31, 2024. The quantitative goodwill impairment analyses applied two methodologies to estimate the Company’s fair value which were: a) a discounted cash flow method and b) a guideline public company method which were equally weighted. The discounted cash flow method requires significant judgments, including estimation of future cash flows, which is dependent on internally developed forecasts, estimation of the long-term rate of growth for the business, and determination of the weighted average cost of capital. Under the guideline public company method, the Company estimates fair value based on a market multiple of revenues and earnings derived for comparable publicly traded companies with similar operating characteristics as the Company. See Note 15. Divestitures regarding divested businesses.
Intangible assets, net, include the estimated acquisition-date fair values of customer relationships, marketing-related assets and developed technology that the Company recorded as part of its past business acquisitions purchases and from acquisitions of customer relationships. The following is a summary of the Company’s intangible assets, net (in thousands):
Estimated 
Useful
Life (Years)
Gross
Carrying 
Amount
Accumulated
Amortization
Net Carrying
Amount
December 31, 2025
Customer relationships
7-10
$201,918 $146,221 $55,697 
Trade name
9.6-10
1,196 889 307 
Developed technology
4-9
32,340 26,126 6,214 
Favorable leases
6.3
$270 $171 $99 
Total intangible assets$235,724 $173,407 $62,317 
Estimated 
Useful
Life (Years)
Gross
Carrying 
Amount
Accumulated
Amortization
Net Carrying
Amount
December 31, 2024
Customer relationships
1-10
$348,524 $239,563 $108,961 
Trade name
1.5-10
9,329 7,949 1,380 
Developed technology
4-9
85,558 72,132 13,426 
Favorable leases6.3258 122 136 
Total intangible assets$443,669 $319,766 $123,903 
During the year ended December 31, 2025, the Company divested certain product lines and their related intangible assets which resulted in a reduction of $31.9 million in the net carrying value of intangible assets. See Note 15. Divestitures.
The Company periodically reviews the estimated useful lives of its identifiable intangible assets, taking into consideration any events or circumstances that might result in either a diminished fair value or revised useful life. During the year ended December 31, 2025, the Company identified a triggering event related to certain intangible assets associated with Sunset Assets and performed a valuation of certain long-lived assets in accordance with ASC 360 Impairment and Disposal of Long-Lived Assets. The Company used a discounted cash flow analysis to estimate the fair value of the long-lived asset group. As a result of the valuation, the Company recorded a $2.5 million impairment charge related to intangible assets associated with certain Sunset Assets for the year ended December 31, 2025. No impairments of intangibles were recorded during the years ended December 31, 2024 or 2023.
Total amortization expense was $31.2 million, $53.8 million, and $70.6 million for the years ended December 31, 2025, 2024 and 2023, respectively.
As of December 31, 2025, the estimated annual amortization expense for the next five years and thereafter is as follows (in thousands):
Year ending December 31:Amortization
Expense
2026$24,958 
202721,869 
202813,600 
20291,890 
Total$62,317 
Free Sentinel

Want the next Upland Software, Inc. goodwill & intangibles disclosure the moment it drops?

Set a Sentinel and we'll alert you the moment Upland Software, Inc.'s next filing hits EDGAR. No credit card, your email never gets sold.

Track for free

Historical Timeline

Fiscal YearFiled
2025Mar 3, 2026Showing above
2024Mar 12, 2025
2023Feb 22, 2024
2021Feb 24, 2022
2019Mar 2, 2020
2018Mar 15, 2019
2017Mar 9, 2018
2016Mar 30, 2017
2015Mar 30, 2016

About Goodwill & Intangibles Disclosures

Goodwill and intangible asset disclosures reveal the premium paid in acquisitions and how management assesses whether that premium retains its value. Since goodwill is no longer amortized under US GAAP, the annual impairment test is the only mechanism that adjusts carrying values downward — making the assumptions behind that test critically important for investors.

Key signals: a history of goodwill impairments suggests management consistently overpays for acquisitions. Watch the gap between reporting unit fair value and carrying amount — when fair value exceeds carrying amount by less than 10-20%, a small decline in business performance could trigger a write-down. For finite-lived intangibles, examine useful life assumptions across customer relationships, technology, and trade names; aggressive estimates inflate near-term earnings. Compare total intangibles-to-total-assets ratios against peers to assess acquisition dependency. Rising goodwill as a percentage of equity can signal balance sheet fragility.