Upland Software, Inc.UPLD

Upland Software, Inc. Segments Disclosure

10-KFiled Mar 3, 20262 min read
16. Segment Information and Geographic Information
The Company’s Chief Executive Officer is considered to be the chief operating decision-maker (“CODM”). The CODM manages the business as a multi-product cloud-based software application business that utilizes a singular operating model to deliver a consistently high level of operating performance to customers regardless of their geography or IT environment. Operating results are reviewed by the CODM primarily at the consolidated entity level for purposes of making resource allocation decisions and for evaluating financial performance. Accordingly, we consider the Company to be in a single operating and reporting segment structure. The key measure of profit or loss utilized by the CODM to assess the performance of and allocate resources within the Company’s single operating segment is net loss. This measure is presented on the consolidated statements of operations. Significant segment expenses included in net loss are cost of revenue, sales and marketing, research and development, general and administrative, depreciation and amortization, acquisition and divestiture related expenses, interest expense, net and other income (expense), which are presented on the consolidated statements of operations. The measure of segment assets is reported on the consolidated balance sheets as total assets.
Revenue
See “Note 13 Revenue Recognition—Disaggregated Revenue” for a detail of revenue by geography.
Property and equipment
December 31,
20252024
Property and equipment, net:
United States$1,208 $720 
United Kingdom75 117 
Canada369 367 
Other International163 314 
Total property and equipment, net$1,815 $1,518 
Operating lease right-of-use asset
December 31,
20252024
Operating lease right-of-use asset:
United States$1,436 $906 
United Kingdom59 67 
Canada74 161 
Other International144 230 
Total operating lease right-of-use asset$1,713 $1,364 
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Historical Timeline

Fiscal YearFiled
2025Mar 3, 2026Showing above
2024Mar 12, 2025
2023Feb 22, 2024
2021Feb 24, 2022
2019Mar 2, 2020
2018Mar 15, 2019

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.

Other Available Disclosures

Income TaxesRevenueEarnings Per ShareFair ValuePP&EGoodwill & IntangiblesLeasesDebtCommitmentsNew StandardsPay vs Performance