4.
Revenue

The Company disaggregates revenue from its arrangements with customers by type of service as it believes these categories best depict how the nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factors.

The following table represents a disaggregation of revenue from arrangements with customers for the years ended December 31, 2025, 2024, and 2023.

 

 

Year Ended December 31,

 

(in thousands)

 

2025

 

 

2024

 

 

2023

 

Subscription services

 

$

232,225

 

 

$

244,886

 

 

$

243,052

 

Professional services

 

 

9,296

 

 

 

7,316

 

 

 

8,363

 

Total revenue

 

$

241,521

 

 

$

252,202

 

 

$

251,415

 

Deferred Contract Costs

A summary of the activity impacting the deferred contract costs during the years ended December 31, 2025 and 2024 is presented below:

(in thousands)

 

December 31,
2025

 

 

December 31,
2024

 

Balance at beginning of year

 

$

28,125

 

 

$

30,810

 

Costs amortized

 

 

(15,871

)

 

 

(15,441

)

Additional amounts deferred

 

 

13,352

 

 

 

12,756

 

Balance at end of year

 

 

25,606

 

 

 

28,125

 

Classified as:

 

 

 

 

 

 

Current

 

 

12,766

 

 

 

13,736

 

Non-current

 

 

12,840

 

 

 

14,389

 

Total deferred contract costs (deferred commissions)

 

$

25,606

 

 

$

28,125

 

Contract Liabilities

A summary of the activity impacting deferred revenue balances during the years ended December 31, 2025 and 2024

is presented below as of:

(in thousands)

 

December 31,
2025

 

 

December 31,
2024

 

Balance at beginning of year

 

$

93,376

 

 

$

97,386

 

Revenue recognized

 

 

(241,521

)

 

 

(252,202

)

Additional amounts deferred

 

 

247,517

 

 

 

248,192

 

Balance at end of year

 

$

99,372

 

 

$

93,376

 

Remaining Performance Obligations

Transaction price allocated to remaining performance obligations represents contracted revenue that has not yet been recognized, which includes unearned revenue and unbilled amounts that will be invoiced and recognized as revenue in future periods. Transaction price allocated to remaining performance obligations is influenced by several factors, including seasonality, the timing of renewals, and disparate contract terms. Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized, which includes unearned revenue and backlog. The Company’s backlog represents installment billings for periods beyond the current billing cycle. The majority of the Company’s noncurrent remaining performance obligations will be recognized in the next 13 to 36 months.

The remaining performance obligations consisted of the following as of:

(in thousands)

 

December 31,
2025

 

 

December 31,
2024

 

Current

 

$

165,087

 

 

$

188,050

 

Non-current

 

 

75,368

 

 

 

105,673

 

Total

 

$

240,455

 

 

$

293,723

 

Historical Timeline

Fiscal YearFiled
2025Feb 26, 2026Showing above
2024Feb 27, 2025
2023Feb 28, 2024
2022Feb 27, 2023
2021Mar 15, 2022

About Revenue Disclosures

Revenue disclosures under ASC 606 explain how a company identifies performance obligations, allocates transaction prices, and determines when revenue is recognized. This section is essential for understanding whether reported revenue reflects genuine economic activity or aggressive accounting choices. Analysts examine the mix of point-in-time versus over-time recognition, which directly affects revenue timing and comparability.

Key signals: rising contract liabilities (deferred revenue) suggest strong future revenue visibility, while declining contract assets may indicate slowing project milestones. Watch for variable consideration estimates — rebates, returns, and performance bonuses that require management judgment. Significant changes in disaggregated revenue by geography or product line can reveal shifting business mix before it appears in headline numbers. Compare revenue growth against contract liability growth to assess sustainability, and scrutinize any changes in the timing of recognition that coincide with earnings pressure.