22.
Segment and Geographic Data

Operating segments are defined as components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision-maker (“CODM”) in deciding how to allocate resources and assess performance. The Company derives substantially all of its revenue from the sale of subscription fees for access to its platform and stand-ready support - a product designed to provide accurate and comprehensive information on healthcare providers and their activities helping its customers optimize everything from product development to go-to-market planning and sales and marketing execution. To assess performance, the Company’s CODM, the Chief Executive Officer, reviews financial information on a consolidated basis. Therefore, the Company determined it has one operating segment and one reportable segment. The accounting policies of the Company’s operating segment are the same as those described in Note 2. Summary of Significant Accounting Policies. The CODM uses consolidated net loss to set budgets, evaluate margins, review actual results, and to make decisions whether to reinvest profits into the business, pursue acquisitions and partnerships, repurchase shares, and/or engage in other capital management transactions.

The following table presents the operating financial results of our single reportable segment, including revenue, significant expenses regularly provided to the CODM, and net loss:

 

 

 

Year Ended December 31,

 

(in thousands)

 

2025

 

 

2024

 

 

2023

 

Revenue

 

$

241,521

 

 

$

252,202

 

 

$

251,415

 

Total cost of revenue

 

 

58,246

 

 

 

54,733

 

 

 

47,482

 

Sales and marketing

 

 

81,637

 

 

 

83,807

 

 

 

94,534

 

Product development

 

 

34,776

 

 

 

36,518

 

 

 

42,441

 

General and administrative

 

 

51,627

 

 

 

49,267

 

 

 

58,861

 

Other segment items, net (1)(2)(3)

 

 

224,491

 

 

 

661,622

 

 

 

316,277

 

Benefit from income taxes

 

 

9,959

 

 

 

42,299

 

 

 

18,553

 

Net loss

 

$

(199,297

)

 

$

(591,446

)

 

$

(289,627

)

(1)
For the year ended December 31, 2025, other segment items, net includes goodwill impairment charges of $196.1 million, depreciation and amortization expense of $35.8 million, a TRA remeasurement gain of $21.7 million, interest expense of $11.3 million, transaction integration, and restructuring expenses of $7.6 million, interest income of $7.0 million, net foreign currency transaction losses of $1.9 million, and a loss on the partial extinguishment of debt of $0.5 million.
(1)
For the year ended December 31, 2024, other segment items, net includes a goodwill impairment charge of $688.9 million, a TRA remeasurement gain of $76.9 million, depreciation and amortization expense of $37.6 million, interest expense of $14.8 million, interest income of $14.6 million, transaction integration, and restructuring expenses of $12.2 million, and net foreign currency transaction gains of $0.4 million.
(1)
For the year ended December 31, 2023, other segment items, net includes a goodwill impairment charge of $287.4 million, a TRA remeasurement gain of $23.5 million, depreciation and amortization expense of $39.0 million, interest expense of $15.2 million, interest income of $13.6 million, transaction integration, and restructuring expenses of $11.5 million, and net foreign currency transaction losses of $0.3 million.

Revenues by geographic area presented based upon the location of the customer are as follows:

 

 

 

For the Year Ended December 31,

 

(in thousands)

 

2025

 

 

2024

 

 

2023

 

United States

 

$

224,359

 

 

$

241,805

 

 

$

239,457

 

Rest of world

 

 

17,162

 

 

 

10,397

 

 

 

11,958

 

Total revenues

 

$

241,521

 

 

$

252,202

 

 

$

251,415

 

For a summary of our revenue disaggregated by service, refer to Note 4. Revenue.

Long-lived assets by geographical region are based on the location of the legal entity that owns the assets. Long-lived assets by geographic area presented based upon the location of the assets are as follows:

(in thousands)

 

December 31,
2025

 

 

December 31,
2024

 

United States

 

$

9,678

 

 

$

2,940

 

Rest of world

 

 

3,002

 

 

 

851

 

Total long-lived assets

 

$

12,680

 

 

$

3,791

 

 

Historical Timeline

Fiscal YearFiled
2025Feb 26, 2026Showing above
2024Feb 27, 2025
2023Feb 28, 2024
2022Feb 27, 2023
2021Mar 15, 2022

About Segments Disclosures

Segment disclosures break a company into its reportable operating units, revealing revenue, profit, and asset allocation that consolidated financial statements obscure. Under ASC 280, segments must match how the chief operating decision maker views the business, providing a window into internal management structure and resource allocation priorities.

Key signals: compare segment margins to identify which units drive profitability and which destroy value. Watch for changes in the number of reportable segments — segment aggregation or disaggregation often coincides with strategic shifts or attempts to obscure declining performance. Intersegment elimination patterns reveal internal pricing practices. The reconciliation between segment totals and consolidated figures exposes corporate overhead allocation and unallocated items. Geographic revenue concentration highlights regulatory and currency exposure. Compare segment-level capital expenditure against segment revenue to assess where management is investing for future growth versus harvesting existing assets.